Good guys. I have a old 93 f150 and they hooked me up…read moresame day service and price was right.

The people who run this place are sheer crooks. "sunny"…read moreasked me to pay him anyways if I refuse to do unecessary repairs that would cost hundreds of dollars.He said that they need to "do something", whatever makes him money for the car to pass inspection.They just randomly pick on parts that are still good to ask me to pay to "fix" them. Avoid them at all cost.

I highly recommend Essential Auto Care! They provide exceptional customer service, and it is rare…read moreto find an auto repair shop that is this honest, professional, and genuinely committed to helping its customers. Before bringing my car in, I spoke with Daniel and explained that my car alarm had been going off randomly. I asked if they had a diagnostic scanner, and he said yes. I was surprised when I asked about the diagnostic fee and he told me it was free. Most auto repair shops and dealerships I have dealt with charge for diagnostics, so I truly appreciated his honesty and generosity. Daniel was also very friendly and asked for my name during our phone conversation. When I made the appointment, I let him know that my husband would be bringing the car in. When my husband arrived at the shop, Daniel remembered my name, which was such a nice personal touch and showed how much he genuinely cares about his customers. It took about 90 minutes to diagnose the problem, and they found that a loose latch on the driver's side was causing the issue. They tightened the latch, and when my husband asked how much we owed, Daniel told him there was no charge. We were both completely surprised and incredibly grateful! Daniel was friendly, professional, honest, and provided outstanding customer service from beginning to end. Auto repair shops like this are hard to find, especially ones that don't try to make a quick dollar off every customer. Essential Auto Care has earned my trust and my highest recommendation. Thank you so much, Daniel, for helping us solve the mysterious problem with our car alarm that kept going off randomly. I truly appreciate your kindness and honesty. If you are looking for a trustworthy and customer-focused auto repair shop, I highly recommend Essential Auto Care. You won't regret coming here!

I came here with an A/C issue -- warm air, no cooling. They…read moredidn't confirm what the actual problem was but went straight to performing a refrigerant recharge for $235.86, without checking whether the system could function properly. I mentioned that the system had pressure, but no one explained that a recharge wouldn't help if the compressor wasn't working. As a customer, I didn't know the compressor status -- that's what I expected them to diagnose first. After taking payment and completing the recharge (which didn't solve the problem), they told me I had a refrigerant leak. But how was that diagnosed? With the compressor not engaging, there was no circulation, no dye test, no vacuum hold -- just a guess after the fact. They later explained that the recharge was done "to see if the compressor would engage" -- but I had already told them there was pressure in the system. Skipping basic electrical tests and charging for a recharge first is not professional diagnosis. What I received was uninformed consent: I agreed to a recharge without being told it was unlikely to help unless the compressor was working. As a customer, I relied on their expertise to guide the process -- but they failed to explain this critical limitation. I wasn't given a service report or receipt during the visit -- both were sent the next day, after I posted a review. Their mention of a refrigerant leak was never documented, and no leak detection tests were performed. It felt like an after-the-fact explanation when the recharge didn't solve the problem. Their process seems designed to create more work (and more charges) instead of solving the actual problem from the start. Rather than diagnose the issue first, they sold a service that couldn't fix the underlying fault -- leading to more expensive steps later. Professional mechanics explain what they are doing and why. In this case, I paid for a service that couldn't address the actual issue, and was told I'd need to pay again for proper diagnostics. If your A/C isn't working, ask exactly what they'll check before you agree to anything. I won't be coming back.

Charged me hundreds to change a part on my car... DO NOT COME HERE. Overpriced bullsh*tread more

I've been bringing my car there for over 20 years and the services is excellent the manager Ramesh…read moreis an excellent mechanic and I'm very happy with the service.

Super nice and fast with the work. Will go there again. They took care of a broken alternator and…read morebelt as well as pulley belt. I needed other things but they never pressured you to get it.

I brought my car here after I was driving on the BQE and all of a sudden the wheel stiffened up and…read moreI couldn't easily turn. Scary to say the least. Jay was very kind and they were able to find the issue and better yet, went above and beyond to find out the issue was covered by warranty! So instead of charge me to do the repair he recommended bringing it to a Honda dealership to repair. I really appreciated the honesty and integrity and I will come back again.

Amazing service at Crossbay Tire Shop today! I had a flat tire on my BMW X1, and he was truly like…read morean angel who showed up at exactly the right time. . He was kind, professional, and got me back on the road quickly--and the pricing was great too! I'm so grateful for the excellent service. Highly recommend!!

Took me in right away and got my tired plugged. Service was smooth and done right. Would…read morerecommend and come back for any tire fix. Thank you!!

$1800 for brakes, which I can deal with given the amount of work and parts, what I didn't dig was…read moregetting my vehicle back with brakes so spongy they were unsafe. Had to take it back and have them bled as the lines were full of air.

I recently started going to John because my daughter bought a used car and wanted to have a…read moremechanic on hand in case . My car is new and it's a lease so only use him for inspection for my car . However with my daughter he helped me with the tires and rims and inspection as well as some minor maintenance. He's very honest and fast and reliable he lives right next to the garage so you don't have to wait long if you call him. He's a family man and an honest man . He's extremely fair with his prices and understands customer needs . Highly recommend.

i've been bringing my car to paul's for 11 years now. i cannot stress enough how great paul and…read morehis crew are: courteous, professional, knowledgeable, experienced and above all HONEST! as long as i own a automobile and live in nyc i will not even think about taking my vehicle to anyone else. i HIGHLY recommend you do the same.

Very arrogant. Guy tells me he's been on this business for 30 years. Tells me he'll look at my car…read morefor no charge. Then he tells me I need several things done. I was gonna tell him that I'll come back for the other things. He gets mad and tells me to come take my car. Then I said what the hell and I got one of the things he told me done. Then he tells me I need a new belt. I think they purposely cut one of my belts to make me pay a couple of hundred for a job that I didn't need. Bait and switch alert

good people I was very pleased with them. Highly recommend…read more effiecient and honest go to them you too will be pleqsed.

Charged me $20 just to pull a nail out of my tire. There was no leak, no patch, and no actual…read morerepair done. Felt like a complete ripoff for a 2-minute job. Definitely wouldn't recommend unless you want to overpay for basic service.