Showed up on time. Professional demeanor Cleaned the…read morefireplace and it looks much better Answered questions

From start to finish, this company was super responsive, extremely professional, and provided,…read morereasonably priced quality service! I was impressed as was my husband. Everything about our chimney system was thoroughly and clearly explained to us. How best to use it, what to do, what not to do. I've never had a house with a chimney before, so all of this was super helpful information. He put my mind at ease about actually using our fireplace. I made sure she was all cleaned up and ready to go! I'm out of these folks to my contacts in my phone and will 100% reach out to them again for general maintenance and any other issues that arise. Could not recommend these folks more!

This company did a fantastic job from start to finish. Becky the owner responded to my call…read moreimmediately and we were scheduled with a few days. Jaz did a wonderful job cleaning as well. We had a minor miscommunication and Becky immediately called and resolved our issue. I would highly recommend this company!

I made appointment with Arizona Chimney and they showed up on time and finished in 30 minutes. My…read morechimney wasn't too dirty compared to some I guess, but Service Person (Danny) left no trace he had even been here. He was very respectful of items around the fireplace and put a huge cloth tarp around the area to ensure cleanliness. I'm not sure the going rate these days, but I feel the cost was fair. I recommend this business for those shopping around.

Jackson was great, on time, clear concise communication, great rate, friendly and really on point…read more even photos provided, I'll be keeping Nicks for all my future needs - we did dryer, HVAC and Chimney - super clean process, no mess left either! Really happy with the results, education, and experience. Highly recommended!!! the Kiss your ash goodbye slogan just tied it all together for me! :P

We had Nick's come out to clean our outdoor chimney--we got the owner and he is one awesome dude…read more He has a Bachelors Degrees but believed knowing a trade would be more profitable. I love any young person who chooses a trade---we need you! He did an amazing job and never tried to upsell. Hire him, yesterday!!!

Almost 2 years have passed since I first used Copper Canyon Chimney & Dryer Vent Cleaning. Now it…read morewas time for my girlfriend's house to have its chimney cleaned. Once again we called Sean. He did an amazing job. His attention to detail is amazing. The fireplace area was as clean as it was before he arrived, if not cleaner. Our dryer has a 12" duct that vents straight out the side of the house. While he was there, he made sure it was lint-free. While he was up on our second-story roof examining the chimney cap, he removed some excess satellite cable that was no longer being used as a favor, as at my age I have no desire to climb on a 2nd story roof! I appreciate his work ethic and friendliness and HIGHLY recommend his services.

Sean communicated his ETA to me via text, and was there in his stated window of time. Very prompt,…read moreprofessional and respectful. He inspected and cleaned our chimney very efficiently. Highly recommend Copper Canyon Chimney & Dryer Vent Cleaning for having a healthy fireplace!

I went through Angie's List to find a dryer vent cleaner and Del from Arizona Vent Cleaning called…read moreme. I spoke with Del Glen about getting my dryer vent cleaned as I was getting an error message that indicated my dryer vent was clogged. He knew exactly what was wrong and scheduled for between 9 and 10am the next day. He also said they won't try to sell a bunch of services like other companies. They just do the requested job. So, 9am rolled around, 9:30, finally at 10 Del's brother Steve shows up to tell me that the job they are currently doing was running late and they won't finish and be at my house until 1pm. I had my afternoon planned out, and now I had to bust my backend to get done what I needed to do before 1:00. (If this was my business and I couldn't get a job finished which would inconvenience my next customer, I would tell then I have to come back to finish.) I rush home to be there by 1pm. So, 1:00 rolls around, 1:15, 1:20 and finally I call Del to find out why they are late. He responds by saying they are on their way. Steve arrives with his worker Callie (?) and Callie gets started right away. Immediately, Steve asks when I last had my air ducts cleaned. I don't know because I just moved into the house, and it was remodeled. He walks to my air vent, lowers the cover and says, "See?See all the dust?" I didn't see any but he must know what he's talking about. So he quotes me a price which wasn't something I could do right now, as I'm retired. Still, he kept at it, until I said OK. (So much for not trying to sell me additional services.) It's important to point out that Callie is hearing impaired, can't read lips, doesn't know ASL and can't read the written word. I only mention that Callie is hearing impaired because unbeknownst to either of us, Steve leaves. Callie finishes and he doesn't know that Steve left or where he went. I don't know either but I try to get him to understand that he is supposed to clean the air ducts. He doesn't understand me, I don't understand him. It's like we are speaking different languages and there is no way for me to communicate with this man. He's getting more and more frustrated so I offer him a glass of ice water, which he declines. Then he walks into my home and starts opening and closing my fridge, turning my water at the sink on and off, and I wondering what in the heck is going on. His frustration grows and I become fearful as I'm alone in the house with him. I call Del to explain this to him and he gets an attitude with me and says 'Steve only went to the hardware store. He'll be right back.' Fifteen minutes later Steve returns. I am beyond upset as I'm explaining what just happened. He gets an attitude with me, waves me off and says "we've been in business for 20 years and we've never had complaints." He goes on to say that he told Callie he was leaving, which Callie indicates he vehemently denies. Steve starts to yell at Callie which makes me very uncomfortable. I pat Callie's arm to indicate it's OK, I'm not upset with him. I tell Steve, "you left without letting anyone know, you leave me with a man with whom I cannot communicate, which frustrates both Callie and me." I told him to forget about the air ducts and pay him for just the dryer. And he says this: "I hope you won't hold this against us. We'll schedule for later to do you air ducts and you won't be disappointed." Not once did he or Del offer me any kind of financial compensation. In fact when I called Del after they left, he had the nerve to tell me to schedule the air duct cleaning and they will arrive on time and do a great job. Not until hell freezes over, dude. I've read through the reviews, and most of them are good. But the few that are not, had very similar experiences as I had. So, I'm sorry Del, but I will never, ever use you again and will tell all my friends, Yelp you and call Angie's list to complain as well.

One word to describe their services...EXCEPTIONAL....Yes from the moment the business owner himself…read morereturned the voicemail message left, my mom and I are blown away by the demeanor and personable services and understanding the urgency of the request plus it was very affordable compared to the bigger names out there. For me personally, I would rather hire an excellent small business owner for a job around my home. Boy, did the employee sent over this morning did an excellent job and went above and beyond all of our expectations. My mom Saud she has not experienced such a great job from a national brand provider awhile back when she had her previous home serviced and they didn't even spend enough time to do a good job. Unlike, Arizona Vent Cleaners who just wowed my mom and I. He also kept the areas relatively clean because he brought his own sheets to cover the areas under tge ducts and vents. He was both personable and professional. I only have great things to say about this business which has been around since 1983 and is accredited by BBB. THE BETTER BUSINESS BUREAU. Thank you so much for coming out so soon because I really need to start to feel better with my own health respiratory wise. My allergies were really bad.

I know nothing about fireplaces, chimneys, and the upkeep of them. I never cared to use them as…read moreliving in Phoenix, it really never gets cold enough. Instead, I liked to hang my Christmas stockings over them. The previous owners before me used it but I never did. But now that I'm selling my house, one of the repairs request was to have my fireplace and chimney cleaned with a spark arrestor (cap) installed. I found Tony and his company through trusty Yelp. Our initial communications up until the day of the appointment were friendly, informative, and response time if unable to answer right away was fairly fast. I finally committed to scheduling the service after receiving my signed contract from my buyer and we set the appointment for the next day at noon. Hubby has the day off of work and was going to oversee the job. I texted him at 12:20 to see if they were there yet... No, they weren't. I called Tony at 12:45 to ask what was going on. He was very apologetic and was going to send his son out as he was not able to come out in a reasonable time. Heaven knows I forgotten appointments before and been given breaks so I just let it go. But this definitely made the difference between 5 and 4 stars. Hubby texted me at 1:45 to let me know they're there. He texted again around 2:10 to let me know they're all done. I honestly didn't know how long the job was going to take and I was pleasantly surprised it went so fast. Tony gave me a sweep and cap deal and it saved me about $130 versus going with a competitor for the same service. I'm trying not spend any more than I have to on satisfying the repairs request and Tony and company came through. It was a job well done and I am very satisfied.

Excellent chimney sweep experience. Jimmy was fast and efficient. Very affordable! Would absolutely…read morerecommend.

Chim Chim Cheroo provided much better service. I have used both companies to clean my chimney and…read morewould not recommend Chimney Cricket to anyone

Very disappointed with my experience with Chimney Cricket, and would highly recommend getting…read moremultiple bids before moving forward with this company. Initially, I was encouraged with Don's responsiveness and was able to quickly get a service schedule. However, that was the only positive experience I had. His tech came out, and left shortly after he started work (removed roofing tiles and drilled holes in roof). I had to follow up with Don several times to get the next visit scheduled (+1 week of playing "phone tag"). Finally got the tech back out, and after a couple hours of work (?) he informed me that he couldn't figure out why the dryer vent was blocked, then submitted an invoice for $600+. Once again tried to follow-up with Don to discuss my disappointment with my experience but received zero response. To say the least, I wouldn't recommend Chimney Cricket based on my experience with the lack of professionalism.

Desert Custom Fireplace and Door came to my house today to fixed fireplace…read more It seem that the door was loose and that is the reason the fireplace was not working. I have previously given a bad review because, I was left without a fireplace for Christmas. I am happy now. The service was done and the issue has been resolved. Sincverely, Janethe Hesterman-Fountain Hills, AZ

Robert and his son recently installed a new fireplace door, painted the fireplace interior, and did…read morea very complete cleaning of the flume. They arrived on time and were engaging, provided a quality product at a fair price, and left no mess. We'll definitely recommend them!

I used Arizona All Cleaners in 2018 for my ducts, vents and dryer vent cleaning. Daniel and his…read moreemployee were so thorough and hand scrubbed all of my grills. I was not expecting that level of clean and was more than impressed with his services. I am ready to lease this property once again and I am going to use his services. Completely satisfied and i'm happy to have a reliable source to call on when this service is needed.

I needed the AC ducts cleaned after having major construction around the house for the past year,…read moreplus 2 German Shepherds that shed non stop. Daniel did a wonderful job, the house smells great , no more dust, and no more allergies. He even cleaned and repaired the Dryer vent. Highly recommend Daniel.