On my initial phone call to owner Zach, I was immediately impressed with his professionalism and…read moreresponsiveness. My first call went to voicemail, and he returned my call while I was leaving a voicemail message. On March 24, 2026, Zach and Craig came to our 1850 sf home to clean all the carpeting. They arrived on time and got right to work, bringing in their equipment carefully and putting corner guards in place throughout the house. One of the first things I noticed was the pleasant scent - it is very light and does not smell like chemicals. My usual preference is for no scent, but I found myself preferring this delicate scent. They were efficient and quick (but not too quick!), and the carpets looked very clean when they were through. The price is one of the most reasonable I have found in Reno and includes a military discount (thank you, Zach, for your patriotism!). Fresh Start is fairly new to our area, but not new to the business of cleaning flooring. We look forward to trying their tile cleaning service next. If you need your carpets cleaned, I feel confident recommending Fresh Start Carpet Care.

The owner was very responsive and polite. He took care while cleaning our carpets. I got quotes…read morefrom a handful of cleaners in the area and they were all pretty much the same. Our carpets came out great. They were in good shape before so I can't comment on stain removal or things like that. They came in at 8am and the carpets were mostly dry within 12 hrs. They will be our go to going forward

I reached out for a move out carpet clean and Mark was very quick and professional to get back to…read moreme and get it scheduled. Eric came out the day of the cleaning and was very friendly, detailed and knowledgeable. He was able to finish it within schedule and did such a great job! I appreciated the value of their services and the quality of their work so would definitely recommend and use them again.

Sterling Carpet Care delivered an experience that truly exceeded my expectations. The two…read moretechnicians arrived on time, were incredibly respectful, and worked with real care and attention. My couches look refreshed and ready for the holidays, and the difference is noticeable the moment you walk into the room. If you are looking to revive your upholstery or carpet, Sterling Carpet Care is the team to call. Their professionalism, quality of work, and friendly customer service make the whole experience easy and worthwhile. Five stars without hesitation. I would happily recommend them to anyone wanting their home to look and feel its best. Excellent Value!

They came to clean our carpets when we first moved in. I noticed there were some spots still on the…read morecarpet. They came back out to clean them again as promised. I thought they would steam clean the spots but all they did was use a spray bottle and towel to try to touch up. Seemed very lazy way to me like they didn't want to drag out the equipment again. I also noticed the entry to the bedrooms did not come clean and nobody uses them. I will be trying somewhere else next time. Sorry

Great service, quick, professional, fair price! They got…read moreright back when we contacted and arrived right on schedule. Communication throughout was flawless and the tech did great work.

Service: Rug Cleaning--Amazing Service! Very good quality and great value. They take extra care to…read moreavoid nicking walls and can maneuver around tight stairs and corners. I requested a rug cleaning service, but will do the tile steam clean as well in the future.

Contacted Scott's carpet cleaning based on reviews. They provided a prompt response and were able…read moreto complete the job in a timely manner. Professional and responsible service. We can not believe how much better our carpets look! We will definitely use their services again. Highly recommend!

Great communication…read more Representative who did the job Efficient and business like Overall Great job

Norbert was very quick to respond, was able to come out within a few days and did a great job of…read moreimproving our highly pet-stained wool carpets (RIP Gigi). Thanks Norbert!!

We needed urgent carpet cleaning for a nasty pet stain (dog vomit with grease in it, what a mess!)…read more At the same time, I also wanted other carpets cleaned for normal wear in high-traffic areas over the years. Scheduling with ChemDry was easy, and I was grateful to find out that they serve all of the Reno/Sparks area too, not just Tahoe. Their service tech arrived precisely on-time, they have great stain removal solutions, and they also applied a protectant to guard against future stains since our puppy is still young. I am completely satisfied with the results and would recommend ChemDry to anyone, whether you have dog or cat messes or just want regular cleaning for maintenance.

Had a FANTASTIC experience! Spoke with them on Friday, they came out to clean on Monday. The rugs…read morelook amazing (which, after years of use + a small child + pets, is a miracle) and did not have any chemical smell at all afterwards! And the cost was completely reasonable! Will always use them

Professional, reliable and thorough is how I would describe the service. David came by and did an…read moreexcellent job in explaining what his process was in getting our carpets cleaned caused by several accidents from our dogs. When the job was done, the carpet that he cleaned came out feeling soft with no lingering smells. The product he used created a light fresh scent that was not overpowering which we were very thankful for. We highly recommend this company, it was money well spent!

I had a mix up and wasted David's time but he was so gracious about it and it shows the true…read morecharacter of man and his business. I will definately use Relentless in the future because of his good attitude, considerate personality, prompt replies and great ratings.

Had our carpets cleaned the other day and Evergreen Carpet Care did the most amazing job!…read moreEverything from scheduling to the time of service was so seamless and easy. And what a beautiful job they did and our carpets look amazing!!

Jordan was amazing. He arrived ahead of schedule and cleaned the inside of my vehicle, which had…read morenever been cleaned. My vehicle looks new again. Highly recommend Evergreen, and will request Jordan moving forward.

Shows up on time. Does what he says and does it correctly. I've owned a carpet cleaning company for…read moreover 50 yrs in the Bay Area and this man is excellent.

Frasure always does a GREAT JOB cleaning my carpets, and for a reasonable price. Cameron is very…read morepersonable and prompt, and returns to touch up any stubborn stains. I have been using them for years, and highly recommend them in the Graeagle CA area!!

Raphael came today Labor Day, on time as agreed with very short notice. They've done an Excellent…read morejob cleaning our nasty carpets in spite of too much stain/dirt accumulated on our floors. They've worked hard, honest people, and very respectable... we are pleased to say, Great Job and we will use their services again!!! Thank you so much Raphael and company.

I hired Five Step Carpet Care to clean my tile and carpets. I have a lot of tile. They did an…read moreincredible job. The whole process was very easy. The team was incredibly responsive, they showed up measured the square footage, talked me thru the process and I had a quote very quick. They worked around my schedule to clean the floors. They treated my home as if it was theirs. The floors are immaculate. The tile and grout look brand new. The carpets are so beautiful. I'm thrilled at the service and the price was more than fair. I highly recommend this company! What a pleasure. I'll hire them again!