I went hear for an exam after my previous eye doctor (near greenwood and NW Hwy, Park Ridge)…read moreretired, and his office was taken over by a very rude, hasty, and impersonal staff and dr. I'm a fan for sure! Everyone was very nice, accommodating, and informative. I learned that the reason that I had been having headaches for the last year was because the OTHER dr. had made my prescription too strong. My contacts came in super quickly, and it's been super convenient working with tthem ever since. There's plenty of parking (parking lot and garage around the corner). I'll definitely be returning!

A professional , kind, courteous, and patient care staff, that allows the patient the choice for…read more.......

I have a background in Opthamology, and made an appointment for a new contact lens RX (monovision)…read more& the Dr and her staff were wonderful. She knew exactly what I wanted (& what I didn't), and also made some suggestions. The Dr took time and was extremely caring & wonderful (& I know what that takes). Would highly recommend & will be coming back.

The doctor is very professional. The staff is friendly. Nice location. Easy parking. Had exam and…read morebought new glasses. Total about $800. Insurance paid about half. Returned the glasses since the prescription didn't seem quite right.. only took about a week extra for them to correct the prescription and get glasses back. Still getting used to them. Had to buy some temple sleeves to relieve the pressure off the ears. There doesn't seem to be a good solution to solve this due to my prescription causes the lens to be heavy the middle.. kind of frustrating. Adjustments don't seem to help a lot just a little so I do need the ear padding sleeves.

Dr . Juckett is an AMAZING EYE Doctor. His patience and knowledge is what makes a pleasant visit…read more He answers every question you may have. The BEST!!! I recommend him 1000%.

Dr Juckett gives outstanding and personal care and attention. Great clinician and explains all…read moreprocedures thoroughly. Wide selection of frames to select from, with great pricing. His being local here in Park Ridge is an added benefit!

Had an appointment exam with Dr Andrew. Been a while since my last exam. What a wonderful…read moreexperience. Complete exam with a full explanation at each step. Very personable, very easy to talk to. I really enjoyed the visit. Highly recommend this practice. Thank you Doctor Andrew.

It was a first class experience from start to finish. Because I work in the Loop, I have been…read moreseeing various eye doctors in downtown Chicago for years. Because, I was able to work from home one Friday, I stopped in Uptown Family Vision for an eye exam. I immediately noticed a significant upgrade in the equipment used to examine my eyes. Since Dr. Andrew Paik and his wife took over the practice, they upgraded all the equipment and it is now state of the art. As a result, I had the most thorough eye exam in my life. My new glasses in contact lenses have improved my vision. I have such confidence in the process and experience that I'm going to move my family to this practice in 2025.

Incredibly kind and professional group! They took me in right away for my appointment and did a…read morethorough exam Very happy to have found this place!

2 years ago I called to make an appointment. They took all my information including insurance and…read more said they would get back to me. I am still waiting. Just to see if anything had changed, I called 3 weeks ago and again tried to make an appointment. They gave me the same run around. I don't get it. How does anyone get an appointment here?

From my first phone call to schedule an appointment with Jill was easy and very thorough. She…read moreinformed me what to expect, what my estimated out of pocket expense would be, and that they are out of network with my insurance. However, based on a recommendation of a friend I still wanted to make my appointment with Dr. Press, even being out of my vision network! The day of my appointment was crazy for me because I was running late and then I didn't have my wallet. Brandy was AMAZING!!! I had my hubby send me pics of what I needed and she never once gave me attitude for coming late and unprepared. Her customer service is on point, A game! Nadine the intern and Dr. Press both were thorough, professional and fun with my five year old. She was bummed she didn't need glasses and is excited to go back. I went somewhere else for my eye exam last year and feel like my exam was nowhere near as thorough as this one was. This year I will be making my appointment with Dr. Press for my exam even if I have an out of pocket expense, because my eyes are not something I want to cheap out on and look for a discount, I want quality care! Thank you Dr. Press, Nadine, Brandy and Jill!!!!!

Friendly staff ! Highly recommended!! We have seen most…read moredoctors in the practice and each one is through, patient and great with kids. The office is bright, inviting and welcoming.

No complaints here at this great eye doctor office. One day…read moreI was having issues with something with my left eye. I was able to call and ask if they have an availability for an appointment and they checked and they said they can get me in the same day... never mind, It was a day where lots of snow was falling and probably appointments were canceled.. But after two, regular eye doctor appointments with two different optometrist (Dr. Mila Petkovic) I found each of them to be kind and super patient, and really capable of providing great service, and telling me more about how my vision might change as I get older: bifocals. Figured to make a review as I noticed no current ones shown. And I got my eclipse glasses too!

Private Equity owned stay away. Dr. Mila unhelpful actually said she was just "an employee" when I…read moreconfronted her about multiple mistakes with filling her prescriptions for both reading and distance glasses. This is about churning through customers not patient centered healthcare. Front office knows the frames provided were damaged during multiple attempts to get the lenses correct. Refused to take accountability and doubled down and said they had been worn which was factually untrue with receipt from purchase AND I need a prescription to see out of them! The customer service is non existent and no matter how "nice" Dr. MIla is she's unethical and unprofessional knowing her patient is having issues with the filling of her prescription. Waiting for my refunds and filed a complaint with IDFPR. My experience absolutely unacceptable.

Jon went well , he went above and beyond. Modified some glasses I brought in suggested what frame…read morewould be the best for my bone structure. He's incredible. Very through and appreciated !! Thanks ask for Jon he's wonderful!!

I've been going to Costco Optical for an eye exam and glasses every year for the past couple of…read moreyears, after the recommendation of a friend. This place is head and shoulders above any other place I've been to... unless you are looking for very high end products. I got in for an eye exam same day I called. The exam was $70 + $30 for a retinal scan. Optometrist (5/5) was professional and personable. I was in and out in less than 30 minutes. Recommended! The optical center (5/5) is a real gem! I've gone at different times, spoke with different people and the service is consistently above and beyond. The prices are very competitive. I got a pair of glasses for about $150. Highly Recommended!

Staff is super nice. The place is well maintained. My 7 year old felt comfortable and actually…read morelooks forward to his eye exams. They take my insurance (BCBS HMO) and it's close to home so thats a plus. I have nothing but love for this place so far.

Great place for a complete eye exam and a wonderful selection of independent frame lines. Beautiful…read morestyles and the location is gorgeous.

They must have had different people working here in the past because I had a great experience here…read more I was able to make an appointment online and received a phone call the next day confirming my appointment. I also had a reminder phone call the day before I was scheduled to come in confirming the appointment and reminding me to bring insurance card and to wear a mask. The woman at the front desk was very pleasant and the doctor was great (and the exam only went around 30 minutes!). The only negative I can say about the place is they don't have a HUGE selection/types of glasses like other places do. The woman that helped me when paying for my glasses was very informative and upfront about what I was being charged for. I went with the 12 month warranty for $30 which replaces my glasses or lenses if they break or scratch! I will definitely be back for my vision needs.

there are some simple things this place could do to make the customer experience less frustrating…read moreand irritating. 1) you sent me a "digital form" to fill out a bunch of eye/medical history in advance, to save me the time of coming early to fill out a hard copy. great. however, the digital form's NOT a digital form you can fill out online and submit. it's a PDF that you can't click into at all. i had to download it, open up adobe reader and create my own text fields for every one of the 50+ fields. that's annoying and if someone doesn't have adobe reader, they won't be able to do this. anyway - so i fill this out the only way it can be filled out. then i'm left to wonder, will replying to this reminder with the attachment work? the email said yes, reply to this. so i did. but i doubted it would work. so i came in 30 min early just in case, taking off of work even earlier, and getting childcare set up. i get there, and sure enough, no we didn't get it. ok - so then how is anyone supposed to sign in early the way you've set it up? it is not possible. now i'm standing at the front desk, answering questions in front of a staff of 5-6 people about my medical history out loud to the receptionist? that's not good. that shouldn't happen. 2) put yourselves in your patients' shoes. remind people their exam will require them to get their eyes dilated and to factor that into how they get home. especially at night. a simple reminder in your not-helpful "reminder/pre-registration" email would be helpful. people might want to plan ahead if driving home in the dark with dilated eyes proves challenging. 3) tell your doctor to work on his bedside manner. i came in accidentally with an old sample of contacts and he asked me questions about my contact changing regimen. great questions, helped me realize i should be subbing in solution and new contacts more regularly -- good reminder. i'm there for that. however, when asked if i knew the strength of the over the counter readers i've been using (bought by my wife), i said i wasn't sure. his response - a barely concealed scoff - i thought you'd say that. treat your patients, who are not thinking of their eye health 100% of the time like you might be, with more respect. 4) staff was friendly - but like the first time i came here (i showed up after waiting a month for an appointment only to find out the doctor had a conflict - they'd tried calling earlier in the day but i was in meetings all day so didn't get it), half the folks there seem to not really know what they're doing - in a constant state of training (same thing happened with same people 4 months earlier). i asked myself, is this how it normally is, am i being too harsh and thought back to every one experience i've had at optical centers, etc and the answer was no. this is strange. unprofessional. not good. i never leave bad reviews for things - live and let live, everyone has bad days. but come on. if you can't make your visitors' life easier at least don't make it harder. thanks.