A professional , kind, courteous, and patient care staff, that allows the patient the choice for…read more.......

Do not come here! I came here for glasses that i needed well they made my glasses wrong when i went…read morein I told them that I could not see at all with the new ones and was told to use them in the morning. I wasnt able to drive or to literally function it felt like i had those drunk goggles. I was told I could see the doctor but they didnt let me see her they kept telling me it was me that I had to get used to them and all they did was bend the glasses to give me a "Panoramic" view. Second they didnt measure my face either i told them the glasses were huge and told me to buy some nose holders. I had to go to a different Lens Crafters on Lincoln for them to find out that the axis of my glasses were at 1 when they had to be at a 6. Very unprofessional and dangerous the amount of times i could have crashed and they were gaslighting me that I was the problem and not only that THEY WERE MESSING WITH MY EYES WHICH COULD HAVE GOTTEN WORSE IM ALREADY BLIND I was told by the other doctor at Lincoln that they always do this and told me to call corporate which i will.

I have a background in Opthamology, and made an appointment for a new contact lens RX (monovision)…read more& the Dr and her staff were wonderful. She knew exactly what I wanted (& what I didn't), and also made some suggestions. The Dr took time and was extremely caring & wonderful (& I know what that takes). Would highly recommend & will be coming back.

The doctor is very professional. The staff is friendly. Nice location. Easy parking. Had exam and…read morebought new glasses. Total about $800. Insurance paid about half. Returned the glasses since the prescription didn't seem quite right.. only took about a week extra for them to correct the prescription and get glasses back. Still getting used to them. Had to buy some temple sleeves to relieve the pressure off the ears. There doesn't seem to be a good solution to solve this due to my prescription causes the lens to be heavy the middle.. kind of frustrating. Adjustments don't seem to help a lot just a little so I do need the ear padding sleeves.

Dr . Juckett is an AMAZING EYE Doctor. His patience and knowledge is what makes a pleasant visit…read more He answers every question you may have. The BEST!!! I recommend him 1000%.

Dr Juckett gives outstanding and personal care and attention. Great clinician and explains all…read moreprocedures thoroughly. Wide selection of frames to select from, with great pricing. His being local here in Park Ridge is an added benefit!

Had an appointment exam with Dr Andrew. Been a while since my last exam. What a wonderful…read moreexperience. Complete exam with a full explanation at each step. Very personable, very easy to talk to. I really enjoyed the visit. Highly recommend this practice. Thank you Doctor Andrew.

It was a first class experience from start to finish. Because I work in the Loop, I have been…read moreseeing various eye doctors in downtown Chicago for years. Because, I was able to work from home one Friday, I stopped in Uptown Family Vision for an eye exam. I immediately noticed a significant upgrade in the equipment used to examine my eyes. Since Dr. Andrew Paik and his wife took over the practice, they upgraded all the equipment and it is now state of the art. As a result, I had the most thorough eye exam in my life. My new glasses in contact lenses have improved my vision. I have such confidence in the process and experience that I'm going to move my family to this practice in 2025.

Amazing service, I had two eye exams booked for the same day, with my daughter's first cheerleading…read moregame on the day of the eye exams. I called to rebook one of my appointments telling the receptionist the situation. The receptionist put me on hold and said, Dr. Sam said he can see you both and will make sure your daughter is back for her game. Knowing that my daughter is going to need new glasses, because hers were broken, and a new prescription. I could not thank Dr. Sam and his amazing staff enough. With the help of Dr. Sam and his staff, my daughter picked out her new glasses and Dr. Sam said she will have them before Christmas. We made it to the game with time to spare. Thank you, Dr. Sam and your Amazing staff

Always great service and lots of caring.Dr Sam and staff are the best. Highly recommendedread more

Friendly staff ! Highly recommended!! We have seen most…read moredoctors in the practice and each one is through, patient and great with kids. The office is bright, inviting and welcoming.

I had issues with them last year and again this year. The doctors are amazing, the front staff is…read moreincompetent. Avoid at all costs.

No complaints here at this great eye doctor office. One day…read moreI was having issues with something with my left eye. I was able to call and ask if they have an availability for an appointment and they checked and they said they can get me in the same day... never mind, It was a day where lots of snow was falling and probably appointments were canceled.. But after two, regular eye doctor appointments with two different optometrist (Dr. Mila Petkovic) I found each of them to be kind and super patient, and really capable of providing great service, and telling me more about how my vision might change as I get older: bifocals. Figured to make a review as I noticed no current ones shown. And I got my eclipse glasses too!

The exam went good. I was told by the DR that she would order some contacts. They would reach out…read moreto me in a week. Two weeks later, I called the office and spoke to a lady who said that wasn't included in my insurance. I called back a few days later and got a different person who told me that I will have to pay an additional $140 out of pocket or some insurance and some out of pocket to get the prescription. I wish they had taken time to explain that if I want both contacts and glasses I would need to pay the additional fee for the second prescription. If she was going to order them then why not charge me then. Save your time and money. RUN RUN RUN

Jon went well , he went above and beyond. Modified some glasses I brought in suggested what frame…read morewould be the best for my bone structure. He's incredible. Very through and appreciated !! Thanks ask for Jon he's wonderful!!

I cannot say enough good things about Costco's optical and Dr. Saba Ahmed! Seriously this is a…read morefantastic team. Mike and Ethan in the office were wonderful and conducted an easy check-in and the first part of my eye exam they were so nice and explained everything in great detail. The doctor herself is such a wonderful human. She literally explained everything step-by-step. She was so very patient with me and had me laughing just to relieve my stress. Mary & Arlinda are seriously the perfect team. Mary walked up and down the aisles, looking at almost every pair of glasses watching me try them on and really helping me pick the perfect pair. I love every time she picks something out for me. Her taste is impeccable! Arlinda is so sweet. She fits me for the glasses and double check triple check to make sure everything is perfect. She knew that it was my birthday and is going to try to get them to me as fast as possible. How very nice I know it's not a guarantee but just the fact that she said she was going to try means so much to me. I've worn glasses for 55 years and this is my second year getting glasses at Costco optical in Saint Charles and let me tell you they are my favorite in every way shape and form.

Staff is super nice. The place is well maintained. My 7 year old felt comfortable and actually…read morelooks forward to his eye exams. They take my insurance (BCBS HMO) and it's close to home so thats a plus. I have nothing but love for this place so far.

I went to Norwood Park Eye Center to avoid Lens Crafters. I am truly glad that I did. It is a…read morebeautiful store with professional people. I was greeted warmly, treated expertly, and thoroughly enjoyed the experience, which is usually mundane and routine. I would recommend this place to anyone who is looking for eye care.

They must have had different people working here in the past because I had a great experience here…read more I was able to make an appointment online and received a phone call the next day confirming my appointment. I also had a reminder phone call the day before I was scheduled to come in confirming the appointment and reminding me to bring insurance card and to wear a mask. The woman at the front desk was very pleasant and the doctor was great (and the exam only went around 30 minutes!). The only negative I can say about the place is they don't have a HUGE selection/types of glasses like other places do. The woman that helped me when paying for my glasses was very informative and upfront about what I was being charged for. I went with the 12 month warranty for $30 which replaces my glasses or lenses if they break or scratch! I will definitely be back for my vision needs.

there are some simple things this place could do to make the customer experience less frustrating…read moreand irritating. 1) you sent me a "digital form" to fill out a bunch of eye/medical history in advance, to save me the time of coming early to fill out a hard copy. great. however, the digital form's NOT a digital form you can fill out online and submit. it's a PDF that you can't click into at all. i had to download it, open up adobe reader and create my own text fields for every one of the 50+ fields. that's annoying and if someone doesn't have adobe reader, they won't be able to do this. anyway - so i fill this out the only way it can be filled out. then i'm left to wonder, will replying to this reminder with the attachment work? the email said yes, reply to this. so i did. but i doubted it would work. so i came in 30 min early just in case, taking off of work even earlier, and getting childcare set up. i get there, and sure enough, no we didn't get it. ok - so then how is anyone supposed to sign in early the way you've set it up? it is not possible. now i'm standing at the front desk, answering questions in front of a staff of 5-6 people about my medical history out loud to the receptionist? that's not good. that shouldn't happen. 2) put yourselves in your patients' shoes. remind people their exam will require them to get their eyes dilated and to factor that into how they get home. especially at night. a simple reminder in your not-helpful "reminder/pre-registration" email would be helpful. people might want to plan ahead if driving home in the dark with dilated eyes proves challenging. 3) tell your doctor to work on his bedside manner. i came in accidentally with an old sample of contacts and he asked me questions about my contact changing regimen. great questions, helped me realize i should be subbing in solution and new contacts more regularly -- good reminder. i'm there for that. however, when asked if i knew the strength of the over the counter readers i've been using (bought by my wife), i said i wasn't sure. his response - a barely concealed scoff - i thought you'd say that. treat your patients, who are not thinking of their eye health 100% of the time like you might be, with more respect. 4) staff was friendly - but like the first time i came here (i showed up after waiting a month for an appointment only to find out the doctor had a conflict - they'd tried calling earlier in the day but i was in meetings all day so didn't get it), half the folks there seem to not really know what they're doing - in a constant state of training (same thing happened with same people 4 months earlier). i asked myself, is this how it normally is, am i being too harsh and thought back to every one experience i've had at optical centers, etc and the answer was no. this is strange. unprofessional. not good. i never leave bad reviews for things - live and let live, everyone has bad days. but come on. if you can't make your visitors' life easier at least don't make it harder. thanks.