Palermo Eye Care has an excellent selection of eyeglasses and sunglasses. I have been coming here…read morefor all of my eye care from regular exams to glaucoma testing. Their office is beautiful and the doctors and staff are caring and attentive. I highly recommend this practice.

DO NOT BUY EYE GLASSES FROM THEM! If I could give 0 stars I would have…read more I had been a patient of theirs for 35 years. Always had a great experience with Dr. Gusippe - he is a good optometrist. It's the office manager and the rest of the office that there is an issue with. Recently went to pick up glasses and and sun glasses. I could not see out of the lenses, pain in my eyes when wearing and the sunglasses seemed wavy so could not wear them either. I wanted to return both pair, but they would not give me a refund for the lenses! Only refunded me for the frames. Even when I could not see out of them. I called them a day after wearing g the glasses, but had to see dr before they would let me return them. I had them for a week and tried to wear them. I had been to another eye dr about a year ago, and when the glasses didn't work, they refunded in full. I guess with a new office, they need the money..... CRAZY that they won't refund a customers money when the glasses do not work!!!! They lost a long time customer. This is not the same place I have been going to for years.

Initially, I made an appointment online. I didn't receive confirmation so I called to make sure I…read morewas scheduled. I wasn't. Normally, this would cause me to find a different place to go. I was able to get a same day appointment when I called, which was surprising but very much appreciated. I saw Dr Bartek. She was great! Very personable, listened to everything I mentioned. She also was very informative. When it came time to look at frames, the woman who helped me got many options for me to try. She gave me her honest opinion on which looked best. Pricing for glasses, contacts and the exam was broken down and explained in detail. I had an awesome experience from start to finish.

Outstanding staff & team-- Love them They have always helped me when I needed to get new frames or…read morebasic changes in eye wear and Dr Aide is the best

Great selection of frames and they will help you find exactly what you're looking for…read more Staff is super helpful, friendly, and can help you with whatever it is you need. Doctor Michaels is extremely professional and does a great job with the eye exam.

I would give them a zero if I could, but you have to give them something to submit a review. I…read morespecifically called and asked if they accept medicaid and they told me Yes. I drove there on the day of my appointment and they told me they dont take medicaid and there is a $25 copay. I went to a retina specialist, I go to very good doctors and dont have a copay, and they didnt even say there is one on the phone. I am on soc. sec. and I didnt have that money, Also, It's really hard for me to go anywhere because of spinal damage, and I dont have a special car for my wheelchair, so I have to walk in excruciating pain from the car to the door, often pretty far... They are not a responsible, respectable business. I am writing this to warn anyone who uses medicaid, do not go there, they are dishonest and have no consideration for anyone. I reported them to the state too

Dr. Banna was great. He explained things to me I never had another doctor do. He was very nice and…read morepatient when I asked question. The tech who did a few test before I saw the doctor was great as well. ( I didn't get her name though) she was such a kind disposition. My new glasses are great. Brittney was incredibly helpful explaining the always complicated insurance portion and helping me decided on 2 pair of Ray-Ban glasses. I don't know why I waited so long to use target. Great prices and I even got a " cartwheel " deal out of it.

For starters they could provide better service. I waited a month for my new glasses and finally…read morecalled. The lee time for new glasses was given as 2 weeks. The woman who answered the phone said they were in. I asked her why no one called me. She couldn't tell me. There's more to this story but suffice it to say they are simply not crossing the "Ts". I'm not giving them any more of my business.

I had a terrible experience with Dr. Dalporto. Not only was she unprofessional, but she provided…read moreme with the wrong contact lens prescription for 2 years. I had difficulty seeing anything up close with the contacts I wore that were based on her prescription. Reading books, checking my watch, or reading on my phone was impossible due to the blurriness. It bothered me for 2 years, and I was very frustrated with the issue. I asked her to adjust the prescription several times. She made slight adjustments, which were not helpful. She finally told me she could do no more, or I would have trouble seeing things far away. She also told me that it was normal to have blurry vision while wearing contacts when looking at things close up because contacts are different than glasses. This was incorrect information! I wasn't sure what the problem was, but I figured it was my eyes. Eventually, due to the discomfort, I gave up wearing contacts unless it was absolutely necessary. The issue was finally resolved when I took a trip to Taiwan and consulted an optometrist there who told me that the prescription Dr. Dalporto gave me was entirely wrong and too strong. They said that she should not have simply given me a prescription based on whatever the vision test machine determined. Every prescription needs to be adjusted based on each individual's lifestyle and habits so that anything--both close up and at a distance--can be seen clearly and comfortably. I received a new prescription, and when I tried the new contacts, I immediately noticed a huge difference. They were so comfortable, and I had no trouble seeing or reading things on a computer, on my phone, or close up. The problem I had with blurriness that had been bothering me for years was finally resolved! Now I can wear contacts again--every day, all day. I went back to Dr. Dalporto and asked her to adjust the prescription on file based on the new prescription. She simply copied the numbers directly from the Taiwanese prescription and checked my vision. It was 20/20, of course. Had she actively tried her best to help me achieve the most comfortable and accurate prescription years ago, I would not have suffered so much with blurry vision when trying to see things close up! When I complained, the office manager was cold and impatient and didn't apologize for all the trouble I had been through. Instead, she asked me, "Is there anything else?" At this point, I was so fed up with this mess and so shocked at the customer service I received that I decided to change optometrists completely for my own vision care. One of the fundamental jobs of an optometrist is to give correct, comfortable contact lens prescriptions to patients. If they fail to provide an accurate prescription, it raises serious doubts about their professional competence. This experience proved to me that Dr. Dalporto doesn't care about her patients' vision, nor does she try her best to solve the vision issues they have. Instead, she is very passive, only does what she is asked to do (but poorly), and performs vision tests that a robot could do. In a word, she is incompetent. Don't go to Dr. Dalporto. She is totally unprofessional and won't give you a correct prescription!

I called to make an emergency eye appointment. They don't take those. I had never been there before…read moreso they took all my info and made me the next available appointment. I gave them my vision insurance info and they said they accepted it. I got a call a few days later by a women at the front desk asking for my insurance. She told me the call center said that (why is a call center telling ppl if they approve of ins or not???) she said she would look into it and get back to me. I never heard from her. I called the AM of my appointment which I got a text confirming the appt but the office had never heard of me and didn't have my appointment. The women at the front desk were beyond rude! I would never even make another appointment there again.

Been going every year for 3 years…read more Yearly checkup with 930AM appointment. Check in with friendly lady They are very thorough as maybe 5 to 6 different tests. Lose count ! Dr. Christopher Wood is very cordial & professional. He reccommends various actions to keep eyes healthy. He answers all my questions,too. I reccommend 110 %

This is one of the best ophthlamology practices in the greater Chicago area…read more Both Dr. Wood and Prickett have excellent technical skills plus they bring a humanistic approach to their work. They are highly ethical and treat both their patients and staff with the utmost respect. I have been examined by Dr. Wood for floaters. I am developing a cataract (fortunately does not need surgery) but when the time comes I would travel to Arlingon Heights from Chicago. They have the most up to date technology including laser cataract surgery.

The doctor was great. The customer service leaves much to be desired. Waited nearly 6 weeks for my…read moreglasses. There was a lack of communication, even after reaching out multiple times.

I had an appointment at 11:30. My daughter who is 5 had to tag along. I didn't end up seeing the…read moredoctor until 1:15. I was in for just a checkup, nothing special. We ended up having to go to the car for food and to entertain my daughter. Worst of all, when the doctor did come in at 1:20, she didn't apologize for the ridiculous wait. Not one word. I will not be returning.

Best, most thorough eye doctor I've seen in my life. Highly encourage you to go here if you have…read morequestions, concerns, or issues with your eyes. They have done several tests that no optometrist has ever done before. I've learned so much about my eyes. They go beyond the basics. Very professional as well.

A month ago went for an eye exam and to be fitted for eyeglasses. Was told I would be contacted…read morewhen they were ready. Now a month later I still hadn't heard anything so I called and a nice young lady checked and said the glasses were still not ready and she would have someone call me.