First time here since staying in Texas for a little bit and decided to use my insurance to get…read moreanother pair of glasses. Everyone here is very friendly and it was very quick to be seen in about two weeks. I'll be picking up my second set of glasses, they had many to choose from.

First time here and it was a good experience. The eye doctor was very talented and took care of me…read morequick. The staff were nice too, the receptionist too. The person who sold me my new glasses was also very kind and found me the exact pair I wanted. Very happy with the experience, it just felt like my time with the doctor was rushed and they also got my address wrong at first. Apart from that it was good.

I had a eye emergency and they saw me right away. Their staff is incredible and the doctor was so…read moreinformative and helpful. Definitely recommend and I'm going back to have my vision screen there.!!

It was a great experience at Cypress Family Eyecare. Everyone was kind, professional, and helpful…read more The doctor took time to explain everything clearly and made me feel comfortable during the visit. I felt well taken care of and would definitely recommend this office. :)

I took my elementary aged daughter for an eye exam and glasses during the pandemic. They were very…read moreserious about their cleaning procedure and protocol. I appreciated that as I could see they were not taking any risks. The staff was very patient and kind to my daughter who is pretty hyper. The doctors were also very patient and both doctors met with my kid because of her condition. I felt like they really cared and were genuinely good doctors who didn't rush us out the door. Also, we were not rushed or pressured to get all the add ons for the lenses. It was more of an option and they had exactly what insurance would cover and how much so I could make a decision. The glasses will be done in 5-10 business days. I did ask if we could try to rush it and they said they would definitely try.

Amazing customer service! Everyone was so nice. Really good with children. And they are open on…read moreSaturdays.

I wasn't able to get glasses here today because they do not accept my insurance, but the gentlemant…read moreanswering the phone, Carl, was the kindest soul. He gave me a list of three optometrists in the area that did accept my insurance, and as if that wasn't enough... he even had their phone numbers. If you have ever seen the movie Miracle on 34th Street, you may recall that when the store Santa worked at (Macy's I believe) did not have a particular toy, Santa would send the parents to a store that did have the item in question. The owners were mad at first. But his kindness and his concern over people not profits, had the unexpected consequence of driving business to the store. I hope this office continues to have prosperity and success. Thank you for your kindness

My daughter and I have loved coming to TSo with Dr Nguyen and her Associates for years now! We…read morealways receive the optimum care and professional service. They have convient hours and very prompt and courteous service!

Dr. C and her staff are the best! They e been a huge help with my dry eye and vision needs.read more

I went in for a dry eye exam and was told there were some options covered by insurance while others…read morewere not which is fine. The doctor was great and covered all issues thoroughly during the exam. However when I went out to reception to go through pricing, I stated twice I only wanted to go with options covered by insurance and she continued to push me towards paying for services out of pocket which were about $2,500. She said if I only went with options covered by insurance it wouldn't help me. She said well the options covered by insurance will only improve your condition by 20% so I said ok then why would I get both those prescriptions. So I opted to get a second opinion. I also went to get glasses a week prior and after hearing the $270 total after insurance I decided to look elsewhere and found better brand frames with the same features for only $140 at Premier Vision who took $175 off with my same insurance, this office only took $100 off as stated by a different employee. Premier Vision also gives you 20% off and $25 off if you follow their socials. Just feels like this office is trying to take your money instead of working with you.

Sandra and Ethan are very helpful! They helped me arrange and fix my glasses after they were…read morelopsided. Very kind and easy to talk to :) Awesome :)

Customer Service here is always top notch! This was my second visit here to purchase glasses and I…read morecouldn't ask for a better experience! Ma'Ree is the absolute best, with amazing people skills and amazing professionalism!

Just moved to Cypress and I've been going to optometrist offices for 38 years - I'm thoroughly…read moreimpressed with Dr. Douglass and his facility. I came to him with what I thought was a severe case of conjunctivitis with blurred vision, and he quickly diagnosed an injury to the epithelium of my eye. He gave me instructions on care and three days later, my eye feels amazing. I had also ran out of contacts and it wasn't an issue getting me an appointment later that week for a fitting. Quick and very understanding. It's clean. His front desk staff were courteous and very helpful in tracking down what my insurance covered and my deductible. If you're looking for an eye-doctor, this is a great choice.

Moved to Cypress and needed to find a new eye doctor in town, I searched the internet and Yelp and…read morecame across Precision Family Eyecare. I looked at the reviews and was impressed by their experiences so I decided to make an appointment. Scheduling was very easy and I was able to get an appointment rather quickly. Jennifer the receptionist and tech was very friendly and knowledgeable she was able to answer all questions that I had. Dr. Douglas was awesome he was very detailed and explained everything to me, didn't feel rushed at all very professional and personable. They have a very nice selection of eyewear and I was very pleased from beginning to end.

I love how Dr Mai treat my dad eye care ... I will recommend everyone to come to see her …read more... theirs staff so helpful too .. I will bring my mom later cause she give the best care that I can trust for my parents

Dr. Nguyen and her staff are great to work with. They run their appointments on time, as soon as…read moreyou check in, you're already heading to take all your eye test. Dr. Nguyen and her staff take their time and don't leave any stones unturned. They do take BCBS for insurance (not sure for others). And if you have FSA or HSA they can accept those payments at this clinic.

It's not easy to get your rx emailed. I called at 12:25pm, then at 12:57pm, then at 1:30pm. Only…read moreone person is able to email my prescription to me and I'm out of state on vacation and trying not to waste time dealing with this. At this rate it's been over an hour for an email. The first excuse was the weather and now it's a lunch break and I'll receive it in 10-15 mins. Which is past that time now. I'm disappointed in the lack of cross training or responsibility. Surely someone else can email me my prescription. It's 2:13pm and still no email. I've given up and moved on. I'll pay for a new prescription at this rate.

There was a hiccup in the appointment date but the staff were very kind, patient, and…read moreaccommodating. They worked quickly, and the staff seemed to have a very good work pace and ambience. If your insurance covers the images of your eyes (versus dilation with the brown liquid), do it. Best $39 I ever spent!!! And the only fee I had to pay out of pocket. I usually order frames and lenses out of pocket online, but Christine was very helpful, patient, and listened to what I preferred in frames, shape, color, etc. I will probably return as long as my insurance covers it. The staff were really great and kind. Informative. Not pushy. And in a convenient area for anyone in Cypress or Northwest Houston. Right beside 290 and very close to 99. Definitely recommend!

Last week, I went to Crystal Eyecare for an annual eye exam. After having a little oopsie with one…read moreof the techs, Natosha stepped in and took care of it. Today, I picked up the glasses I ordered and am completely thrilled with how fast they came in and how they look. Thanks, Natosha.

Natasha is amazing! Great quality eye glasses & contacts along with superb service. Always happy to…read morecome here for my entire family! I highly recommend Crystal Eye Care, Dr Nguyen and his entire staff!