I had a fantastic experience at Cypress Optique. Dr. Ferreira was wonderful. She explained in…read moredetail all the aspects of the tests they did for my eyes. The tests they use there are much less difficult than ones I've experienced in the past. I went in to get a new contact prescription and was very impressed with the office itself and every one I spoke with. Another bonus are free snacks, drinks, and a kid area with kid snacks as well. I was also able to get an appointment quickly which I appreciated. I highly recommend Dr. Ferreira and her team!

I went in for a dry eye exam and was told there were some options covered by insurance while others…read morewere not which is fine. The doctor was great and covered all issues thoroughly during the exam. However when I went out to reception to go through pricing, I stated twice I only wanted to go with options covered by insurance and she continued to push me towards paying for services out of pocket which were about $2,500. She said if I only went with options covered by insurance it wouldn't help me. She said well the options covered by insurance will only improve your condition by 20% so I said ok then why would I get both those prescriptions. So I opted to get a second opinion. I also went to get glasses a week prior and after hearing the $270 total after insurance I decided to look elsewhere and found better brand frames with the same features for only $140 at Premier Vision who took $175 off with my same insurance, this office only took $100 off as stated by a different employee. Premier Vision also gives you 20% off and $25 off if you follow their socials. Just feels like this office is trying to take your money instead of working with you.

Natasha is amazing! Great quality eye glasses & contacts along with superb service. Always happy to…read morecome here for my entire family! I highly recommend Crystal Eye Care, Dr Nguyen and his entire staff!

Very disappointed with this office. Their website clearly states they offer pediatric care, and I…read morescheduled an appointment for my child accordingly. They even called to confirm the appointment, and I made sure to provide my daughter's date of birth at that time. We showed up for the appointment only to be told they could not see her. This is incredibly unprofessional. If the doctors on staff aren't able to see pediatric patients, that's something that should have been addressed before we showed up--especially since I was transparent about her age. A simple phone call to clarify would've saved us time and frustration. I won't be returning, and I wouldn't recommend this place to anyone looking for reliable pediatric care.

The place is great and so was Dr. Lorraine Payan. She was very thorough and helpful in the…read moreexamination process. Selecting the right glasses was also a breeze and the optician who helped me was very friendly but I have one complaint, and that is you all need to at least inform me when you are experiencing a delay or issue with my eyeglasses. I had to have someone on my behalf contact you all as I was unable to contact them myself. And please try to provide an estimated time in a timely manner because it has been over three weeks since I had placed my order... I really need my glasses soon. All I ask is for better communication between you all, the lab that makes the glasses, and me, the patient. Thank you. Edit-- I received an update on the glasses and it turned out that there was an issue with the anti glare coating not passing inspection, which is completely understandable. After all, they need to make sure everything is up to par. I'm glad they took that extra step to make sure my glasses would be not only up to my standards but up to theirs. And I'm pretty impressed by that attention to detail. Now I'm looking forward to getting my glasses!

These folks are the real deal; they sit and talk with you, explain anything you need explained, and…read morethey'll even help you shop for fashionable frames!

Amazing customer service! Everyone was so nice. Really good with children. And they are open on…read moreSaturdays.

I took my elementary aged daughter for an eye exam and glasses during the pandemic. They were very…read moreserious about their cleaning procedure and protocol. I appreciated that as I could see they were not taking any risks. The staff was very patient and kind to my daughter who is pretty hyper. The doctors were also very patient and both doctors met with my kid because of her condition. I felt like they really cared and were genuinely good doctors who didn't rush us out the door. Also, we were not rushed or pressured to get all the add ons for the lenses. It was more of an option and they had exactly what insurance would cover and how much so I could make a decision. The glasses will be done in 5-10 business days. I did ask if we could try to rush it and they said they would definitely try.

People in front desk terrible service. Lied about timelines and when glasses where here. Honesty…read moregoes along way in business. When they finally arrived they didn't have the correct lenses and then no one was sure about what was going on. I would stay away. When Asked about cancellation process she was more than happy to cancel immediately when calling at 08/13/20 330 pm Hopefully they give me my money back. Worst place/customer service ever

THE BEST!!! All staff was kind. I am in a wheelchair and I am UNABLE to get out of my chairto get…read moreout of my chair. I can't tell you how many places I called that were unable and unwilling to accommodate me. However, when Ito get out of my chair. I can't tell you how many places I called that were unable and unwilling to accommodate me. However, when I called matrix, they barely hesitated to say they would accommodate me. Yes, they had to move some equipment so that I could get around it. yes, the eye exam took a little longer but none of that mattered to me! what mattered is that a doctor cared enough so I could get an eye exam! I have told everyone to go to Matrix and see Dr Wong!!

I have been going to Strong Vision for well over twenty years at this point, so a review is past…read moredue. Since, I've gone to Strong both for optometry and ophthalmology and they never let me down. As a type-one diabetic, eye health is especially important and I wouldn't trust anyone else. Dr. Pezzia is especially outstanding: always kind, patient, and extremely diligent in monitoring how my eyes change over time. She's never shy to tell me where I need improvement, but never in a reprimanding way--only aiming for improvement. I've always had good experiences with Strong Vision's support staff as well, where Cinthia was especially kind and professional during my recent annual visit.

I called this morning to make sure my prescription was ready for pickup. They said it was. I went…read moreto pick it up and they said they don't have it. They sent it to another location without telling me (one that I've never been to). I asked them why they sent it it there and they said all calls go through that location. How the heck am I supposed to know that? They didn't seem to care or apologize. Staff needs to have common sense.

I recently had an eye exam at Better Vision - Cypress, and the experience was exceptional from…read morestart to finish. I worked with Dr. Farooque, and I cannot recommend her enough. What stood out immediately was the advanced technology they use. The equipment is top-tier, allowing for a incredibly detailed and comprehensive mosaic scan of my eyes. Because of this high-level imaging, Dr. Farooque was able to catch things that might have been missed elsewhere. She discovered a cataract in my right eye, which was quite a surprise given that I'm only 45. She also identified some specific tissue issues in my left eye that required a close look. I actually walked in not thinking I needed glasses at all, but Dr. Farooque took the time to explain exactly why I do and how it will improve my daily life. The entire staff was great--they were patient and took the time to explain every part of the process and the results in detail, so I never felt rushed or confused. If you are looking for a thorough, professional, and technologically advanced eye clinic in the Cypress area, this is definitely the place to go.

Better Vision Cypress - Eye Care: Exceptional From Start to Finish…read more If you're searching for an optometry office that delivers top‑tier care with a personal touch, Better Vision Cypress - Eye Care is the place you want to be. The moment you walk in, you can feel the difference -- warm energy, organized flow, and a team that genuinely cares. Dr. Farooque is the best eye doctor in the business. Her expertise is unmatched, but what truly stands out is her compassion and the time she takes with every patient. She explains everything clearly, makes sure you're comfortable, and never rushes through your exam. It's rare to find a doctor who blends skill, patience, and genuine kindness so effortlessly. The staff is just as impressive. They're friendly, knowledgeable, and incredibly attentive. Whether it's helping you navigate insurance, or answering questions, they handle everything with professionalism and a positive attitude that makes the entire experience smooth and stress‑free. If you want eye care that feels thorough, personal, and truly focused on your well‑being, Better Vision Cypress - Eye Care is an easy recommendation. I couldn't be happier with my experience.

I've been coming to Dr. Pham since 2020 and while her team has changed each time I've been here,…read moreshe's the real reason I continue to come back. She's very friendly and I've had conversations with her that stem past what you'd normally discuss getting an eye examination. That's just how cool she is. She's knowledgeable about the eyes, there hasn't been anything I've asked her that she couldn't answer. I'm only sad I just get to see her once a year. Even though I like my PCP, she isn't as relaxed as Dr. Pham so if they could just switch roles in my life, that would be great lol

I always have a great experience at Todays Vision! Everyone is very friendly and they have no…read moreproblem answering any questions that I may have during my visits. Very fast and efficient. Great team !