Well, I'm writing a review the old fashioned way. I wanted new frames for my glasses so a friend…read moreand I went to LensCrafters in Bangor, Maine. We had the most knowledgeable, friendly, comical man wait on us that it made our visit really fun! His name is Joseph and I tried to leave a review by doing the QR code thing but my technological prowess is rather needy. So..I am hoping Joseph will see this review and also his superiors see it. He knows his lenses! He was very easy to deal with and that means the world to me. I would recommend him to anyone who needs new frames! Phyllis

The customer service that I have received from Erin was second to none. An abundance of choices for…read morethe frames and lens.

New office. Plenty seating in waiting area but I have never had to sit long before being placed in…read morean examination room. They even have a well furnished with many activities to keep kids busy. Many different frames and available for fitting and style selection. They even were able to get multipurpose safety glasses that they do not normally carry. Much better experience then the chains.

From the owner: Optometry, Dry Eye Lab, Contacts and Eyeglassesread more

I've had eye exams and new prescriptions from 4 different eye doctors and an ophthalmologist in Old…read moreTown, Bangor and Brewer in the last 7 years and Penobscot Eye Care is the best - by far. It had the only eye doctor that did not give me a disrespectful hard time about refusing eye dilation. Dr. Vachon's exam and diagnosis, even with my cataract, was spot-on and I can now see things I've not seen in years. Eye dilations are for medical diagnosis only and not needed just to get an updated vision prescription. In fact, the only poor eye exam prescription outcomes I've had in my entire life - 4 of them in 2 states - were the result of eye dilations and the exams had to be redone every time, even when an ophthalmologist did them - at an average additional cost of $60! Penobscot's optician, Rebecca, also did an excellent job with their selection of frames and with fitting and finish work and my new glasses were ready in half the estimated time. I would highly recommend Penobscot Eye Care to anyone.

Exceptional medical practice, very prompt appointment times, Extremely friendly & helpful staff…read more They have treated my wife & I with the best quality eye care money can buy for many years now. We will always be patients @ this practice. I highly recommend these folks to anyone in the greater Penobscot County. Believe me when I say, ( they are worth the trip ! ) I have never left this facility without a complete understanding of my overall eye health ! Rick Souther, Corinth,me.

I have been a customer for several years and always satisfied with service and helpfulness of the…read morestaff.

My family and I have been a customers for almost 23 years. The previous owner, Paul, gave his…read morecustomers the best service and prices to be found in Bangor. Paul stood behind his products and honored all his guarantees and warranties. UNFORTUNATELY PAUL HAS RETIRED AND SOLD THE BUSINESS. The new owner seems reluctant to honor the warranty, by throwing up unreasonable roadblocks and requirements. My vision is so bad that I can barely see the big E on the chart without glasses. You can just imagine my displeasure when she would not honor the warranty for the anti-scratch coating without taking my glasses for 1-3 weeks in order to return them to the manufacturer for lens replacement. Paul, the previous owner, would inspect the lens, confirm the scratch, order a replacement lens and then install it in the frame when it came in for no charge and minimal convenience. I urge you to use Dr. Barnes Eyemart Express where one can get two pair of glasses for the price of one pair. You could just switch to you second pair if the first is damaged and not be blind for 3 weeks. WE ARE NOW FORMER CUSTOMERS.

If I could give Lise at State Street Optics a 10-star rating, I would! I didn't know that service…read morelike this existed anymore. I needed to get a new pair of glasses for my hospitalized grandfather and his prescription was complex. Lise drove over an hour to the hospital where my grandfather was, to find the perfect glasses and fit for him. When the glasses came in (within a week), she drove back down to deliver them and make sure that the fit was good. She also gave us a fantastic price on the glasses. Lise knows her business and is so friendly and caring. If you need glasses, go to State Street Optics! Support a local business, and a wonderful woman who truly cares about her clients.

My experience here was exceptional. Dr Chloe Douglass and the staff were friendly and professional,…read moreand the exam was the most thorough I've ever had. Sarah, the optician, was wonderful. With her expertise and excellent taste she helped me find two beautiful frames out of a very arge selection. She is a gem!

We have been going there for years. We have always been very happy with the service and their…read moreproducts. Dr Goldthwaite greets us by name when we arrive. He knows us and what we do for work, etc. He cares.

wonderful people to work with, very knowledgeable and helpful; reasonable prices for good quality…read more. Worth the drive for us!

Very disappointed with Advanced Clinical Eyecare of Maine. I have been a long time consumer of…read moretheir services and have always enjoyed going to my appointments there. Now in my time of need I'm given the company line. With everything currently happening pandemic-wise, I feel it is unsafe and irresponsible of me to go in for an eye appointment just to get an updated contact prescription. When asked if there were any resources or help during this time, I was once again reminded of the "company line". There's many businesses that are meeting their clients needs during this unprecedented time and it's beautiful. Unfortunately, this isn't one of those businesses.

The staff was very polite and professional. I didn't think that my insurance would cover my eye…read moreexam, but the receptionists at the front desk offered to check it anyway, and ended up saving me some money. I did not wait long to be seen, and both the tech and Dr. Varnum were very friendly and experienced. The clinic has very modern technology, and everyone was happy to answer my questions. Thank you!