Rotech in Hampden delivers exactly what you want from a respiratory care provider: fast service,…read moreknowledgeable staff, and people who actually follow through. Every time I've needed help with CPAP or BiPAP equipment, the clinicians have been thorough and patient, taking the time to explain everything clearly instead of rushing me out the door. They respond quickly when issues come up, and the home visits are professional and respectful. The team knows their equipment inside and out, and they make the whole process -- setup, troubleshooting, and ongoing support -- a lot easier than I expected. If you need respiratory care or PAP therapy in the Bangor/Hampden area, Rotech is reliable, helpful, and absolutely worth recommending.

The Hampden Maine office is extremely rude and unhelpful. I have disputed the medical equipment…read morethat was delivered several times. Now it's broken because they did not deliver the necessary equipment for my husband's size....and it will take 2 weeks to get new equipment....meanwhile my husband keeps cutting his feet on a broken footboard.

Latest 2 Encounter is dealing with an answering machine then they follow up with a text that says…read morethey will get back to you. I have left 2 detailed messages last week. No one has called back or text. I was told every month I would get new nose pieces for the CPAP machine automatically in the mail. This hasn't happened. I also. Need filters for the machine What a lousy company this has been in so many ways. Should be so easy.

Wish I also could give no stars. My electric wheelchair broke. After 3 weeks I'm still waiting for…read morethe part. If I could pay for it myself it would be here in 2 days. I asked the person in the store what I'm supposed to do, and he said it could take months. They do not care if you have to lay in bed for months while they do nothing. I asked if I'm supposed to lie in bed for months. Their response, "as long as it takes."

Tried to use this company however they do not answer the phone. They blame my Drs office saying my…read moreDrs office says I am not in their system and they are rude. Rude and incompetent just like Coastal Med Tech. Not only that they exaggerate claiming to call my Drs office every other day. Both terrible run business in medical supply.

Question everything this business does! They are scam artists of the finest kind. When I had my…read morefirst meeting I was told the machine was x dollars. My insurance has paid almost double that amount and they are sending my account to collections because they say I still own nearly 1/2 of the original amount. Oh and when it goes to collections they add a 35% collection fee. Disgusting and despicable, in the middle of a pandemic when breathing is an issue and they pull this kind of bullcrap. Do NOT trust these people!

You could improve Yelp because this business has not been there for years and person whose number…read moreis now associated with it has been getting calls for years, I told her I would contact y'all, and this contact

I got a CPAP here. It didn't benefit me. My problem. When I returned it, the owner threatened that…read morethey could pull my driver's license because I was returning it without a doctor's note. This is the first and only time a service person has threatened me. My doctor sent them the order to discontinue use. But the threat to take away my driving privilege sticks with me. This is not a reputable company.

I'm having extreme difficulty getting anywhere with this company. I moved up here and all I want to…read moredo is set up a place to get my c-pap filters and a new hose now and then. It's taking forever for "Robin" to decide if I'm worthy of their business. She claimed she didn't have the paperwork from the place I used to get the supplies but I called the old place and they told me exactly when they faxed it to Coastal Med Tech. When I told her that, she said she'd have to look it over and then she'd call me back. Three days later, I'm still waiting for her to look it over. I'm done. I'll try elsewhere.

A nice privately owned Drug store. Never wait in line to get your prescription. A great place to…read moreget your vaccinations too.

Personal interaction! They actually answered their phone, provided correct information, and were…read morehelpful in person.

I went into to Coastal med tech last week in search of some adult diapers for my 400lb brother who…read morewas recently injured when a molasses tank blew up at the plant he works at. I didn't see any on the shelf so i tried to get the attention of the middle age lady behind the desk , but she was toooo busy crabbing at the the pizza delivery guy over the absences of the Angus burger from her pizza. I waited 15-20 mins and watched the pizza guy take a personal pan directly to the face. After pizzitnam finally ended she blurted out "I'm on my F*cking lunch break for another 5 mins!!" It was at that time I decided I could find a better pair of adult diapers in the dumpster next door.

I had a sleep study done on June 22, 2018, The perscription was sent to Coastal Med on July16 and I…read morenever heard from them. So I called last week and Aubra said she was working on it and would call me back. Today is Aug 3 and I haven't heard back yet. I called and Canceled the perscription for my BiPap and went elsewhere. TERRIBLE Customer service. I don't want my Medicare money going to them.