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    The Active Life

    5.0 (1 review)

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    2 years ago

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    Lincare - Lincare phone call wait times.

    Lincare

    3.0(2 reviews)
    42.7 mi

    I have been a customer of Lincare for years and recently went on vacation in Maine. My local…read moreLincare provider hooked me up with Jaimie at the Hermon office and it was the best thing ever. Jaimie and his staff were so accommodating from start to finish. They went the extra mile to make sure I had oxygen for my entire trip, not just when it was convenient for them to drop off. If you need any oxygen supplies or equipment, contact Jaimie at the Hermon office. You will not be sorry. I will contact them again on our next visit to the beautiful state of Maine. Shelley, Wisconsin

    If I could give negative stars I would. This company has possibly the worst customer service! Do…read moreyourself a favor and stay far away from them if you care about yourself or your loved ones. My elderly frail mother is on oxygen 24/7. She has to use portable oxygen to get to her doctor's appointments, radiation, and chemotherapy. She uses up her oxygen supplies quickly. I have to call them every month for refills and when I do, I am put on hold forever. Many times after a 30- 60 minute wait, someone will answer but then hang up! So, I have to call them back only to wait the same time again. Last week when I ordered her supplies, they were supposed to arrive that Thursday. The supplies were never delivered. Back on the phone to call and find out why the oxygen wasn't delivered and ask for it to be delivered ASAP. That call when as expected; it took 35 minutes to get through to be hung up on. I called back, and this time it was a 51-minute wait. Finally got through to find out they changed my mother's address back to a place she hasn't lived in for over 7 years! To get that fixed, it took over an hour! Supposedly she will get her oxygen this week. Please go with a different company! We are changing companies for sure!!!

    The Active Life - medicalsupplies - Updated May 2026

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