I highly recommend Eyelusions, and not just for the wonderful and diverse selection of glasses with many top brands represented. The Staff is super friendly and engaging, and makes you feel right at home. I brought a pair of sunglasses. I had damaged in to see if they thought they could fix them. Within minutes they had repaired, polished, and re-fitted to better than new condition. Finding good people for customer facing roles continues to get more and more challenging. Eyelusions seems to have cracked the code! read more

I had a wonderful experience here. Dr. Sladky took really good care of me. I got a pair of sunglasses and prescription glasses. I have astigmatism and I have never had a correct prescription before until I came here. I was coming in from out of town and the receptionist, Jorgianna, helped me get a last minute appointment. Everyone in the office is caring and treats you like family. I come here every time I'm in from SoCal. read more

I've been coming here for about 7-8 years and each time I have a great experience! The staff is so kind and helpful. They take their time to care for your needs and don't rush you either. Prices are fair! read more

To sum it up, I've gotten glasses from different parts of the world (Taiwan, Malaysia, Macau), and from this shop, I had the worst eye glasses experience I ever had. The optometrist cannot get a pair of glasses that fits me if his degree depends on it. The store manager is just a slimy used car salesman. I used to have Dr. Henry Toy in the same area. And before Dr. Toy, I have gotten glasses from other places outside of the US. It's really too bad that Dr. Toy retired, else i would never been to this horrible place. First of all, that store manager, dude's straight up a slimy salesman. The first time I visited their store was 2 years ago. The first thing he said was, "let's max out your insurance." I thought he was being funny at first, but he really tacked on every addon he could. I have VSP premium, still ended up costing me around $80, and the store manager showed me that they cost over $900 before insurance. I thought to myself, if the glasses were nice, it's worth it. And the optometrist, he cannot stop talking about himself. Everything I told him he has to relate to his own experience. Bro, focus on your client. And nope, the glasses I first got from them were not the right prescription for my eyes. I had to go in and redo the lenses. And the second time, they weren't still right. Both the store manager and the optometrist, just keep on telling me that I just have to get used to it. After using it for a month, my old glasses from Henry Toy are still better than their glasses. In the end, I ended up using my old glasses, abandoned the new ones for a year, and waited until my insurance to cover my next re-lenses. Next year came, I went back to this place to get new lenses (I was debating if I should head back, but since I got the frame from them I will use them one more time). Both the optometrist and the store manager were upselling me to get these fancy lenses with new technology. I just thought that I can pay for that a nice upgrade with existing addons for a better experience, no problem. Both the store manager and the optometrist were telling me that these upgrades are GUARANTEED, and if I need to switch back everything is covered. So trusting them again, I got the upgraded lenses. These new lenses cost me around $100. Again these new lenses, did not match my prescription. I couldn't see within laptop range, and I cannot work with these glasses. So I went back to tell these guys that I only want normal lenses, and ask them if I can get the money back from the upgrades. They told me no, at this point I was getting a little frustrated, and the store manager just escorted me out of the store, wtf. I was trying so hard to use these lenses, but they were making me dizzy. So I went back and told them that I will eat the cost and have them change back to the normal lenses. They replaced them, and still don't feel right. Everything was still blurry. So I asked him if they could readjust my lenses, at this point, they said that in order to do so, they might have to take the addon out of the lenses to a bare lens. They also say that they will CALL ME before they take any action, so I can choose if I should keep the lenses or replace them. One month went by, I got no call from them. I called them twice, they just kept on telling me that the glasses were not ready. I decided to just go to the shop and ask them today. They told me the glasses are ready (wtf), and that they already replaced the glasses with bare lenses, without my consent. Instead they kept my original lenses and gave them back to me. I basically lost all the add-ons and upgrades that I paid for, which they GUARANTEED me in the first place. At this point I'm really really really frustrated. I just took my losses and I will never ever ever come back to this slimey car salesman of a glasses shop. Coming back here the second time was a mistake. I have never been to a glass shop, which both the manager and the optometrist bluntly lie to their customers. I would give this shop a negative star if I can. WTF am I supposed to do with a pair of detached lenses? read more

Eyelusions - What am I supposed to do with pair of detached lenses? - Optometrists Near Me - Sacramento, California

The customer service was great. They answered my questions over the phone. The optometrist answered my questions about my eyes, and getting older. The difference between my last prescription and the old one. Why one was better for computer work. read more

I'm very pleased, the place was kept pretty clean and my eye doctor was pretty thorough about my vision . The ladies at the front desk are very nice and very well maintained. Which is how an office should run and make their patients feel welcomed. read more

Dr Sladky is the most attentive & kind optometrist. 2 times, TWO! I had to go in & have my eyes checked for an emergency (once when there was broken blood vessel in my eye, making it solid RED). He saw me immediately, without an appt. The 2nd time was last week when I went to the Urgent Care @ Sutter Hosp for a painful eye infection. They told me to go right away to an optometrist (not ophthalmologist as that would have taken at least 2 WEEKS before I could be seen). We called Dr Sladky to see if he'd see me (10 min before closing time). He did & gave me a thorough examination with his machines (to see if there was severe damage. If so then the next place would have been UC Davis Med Cen ER. Luckily just an eye infection. He prescribed 2 kinds of antibiotics. Both times he only charged me $5 & he saw me Immediately. Very kind & considerate, staying with me after hours to thoroughly examine my eye. Waiting 1 more day to get relief & medicine would have been just awful. A TERRIFIC doctor!!!!! read more

Dishonest and incompetent. More people should be warned about this place. Avoid it like a plague! I chose this place based on the glowing google reviews. What a HUGE mistake. I ended up wasting $1000 on a useless pair of glasses here. They promised it would work amazing, but it turned out the worst glasses I've ever had. AND there is no refund. Please do yourself a favor and go somewhere honest and competent. read more

The care received plus quality and office experience remains superb. I've had my annual eye exams done here before and will definitely return next year. The office also has a great selection of eyewear to choose from. Trust me you'll love this entire office experience. read more

I had a great experience with these guys. I was lucky and was able to be squeezed in the same day I called to schedule an exam. Everyone there was friendly, and the doctor (his name escapes me) that did my eye exam was personable and patient with me as I narrowed down my choices. The glasses were ready in only 10 days, and I will absolutely be black next year when it's time for another eye exam. read more

Unprofessional, inept doctor. The office smells musty and stale. Decided to go to this office after a friend recommended based on courteous staff and ease of being seen. Upon meeting the doctor, it was clear it was all about him and his skills (or lack of in my opinion). I have a pretty complex prescription and can only wear contacts. They're medically necessary. My insurance covers 100, less my deductible. He proceeds to tell me that he may have to charge me for my trial lenses because they get expensive for him to provide, especially on specialty ones. I refuted that by stating I've been in medically necessary contacts for years and have never, ever paid for my trials. Fast forward to the third or maybe forth attempt to adjust my prescription and get me in the right trials. I stated they were the wrong prescription, that everything was a blur at a distance and up close. I suggested maybe it was the astigmatism adjustment and he quite rudely told me I didn't have astigmatism. Umm okay. He proceeded to try to chastise me for even suggesting that he had missed the mark and that I should be able to see just fine with his wonky prescription. Well, no, I can't. I went so far as to say, I'm not going to argue with you." When was the last time you had to tell a medical person (can't bring myself to say profesional because that would put him in a category he doesn't belong in) you're not going to argue with them? Probably never, right? I left very disappointed at his treatment towards me, his lack of understanding he wasn't going in the right direction with his adjustments and just went back to my previous doctor. They immediately confirmed he was way off the mark with is "perfect prescription." Thanks to them I can see again. To add insult to injury, his office billed me for the $60 contact fitting fee. Go figure. I guess he was determined to recoup whatever he could through whatever means. Would never recommend anyone go here. read more

I like the doctor here very much. I like the guy who helps choose glasses very much. The girls who work here? Yikes. No. They are rude & have attitudes. They have been so rude throughout my recent process, I'm not going to come back here when I need services again. read more

Similar to my wife, I get excited by enjoying the simple things in life. Things like anxiously waiting for a new album to stream on Spotify, the release of a new Netflix series, the delivery of a new case of wine, and purchasing a new pair of prescription eyewear. Similar to a new haircut, when properly fitted, a new pair of eyewear can subtly change one's appearance. When I need to have my annual eye exam (followed by a fitting for new eyewear), I wasted no time with booking an appointment at Eyelusions. My wife introduced me to Eyelusions three years ago when we were getting settled in our old Greenhaven apartment. After a lackluster customer service experience at another optometrist, she suggested that I should check out Eyelusions. Ever since then, I have not turned back! With an upcoming vacation, my wife and I made appointments. When we arrived, we were cheerfully greeted by an employee behind the front desk and by the eyewear sales expert (not sure if this is a legit job title, but it sounds good) Nick. In less than ten minutes, Dr. Sladky called my name and ushered me to the "lab." During the entirety of the eye exam, Dr. Sladky did a great job of comforting me by explaining the functions and purposes of all of the examination equipment. I felt like he was totally relatable and hilarious, while remaining professional. At the conclusion of the exam, he lead me to the front of the store where Nick anxiously awaited my arrival. Maybe I am biased because we are both Laker's fans, but I can honestly say that Nick is a genius at his profession. Unlike some eyeglass stores that sell eyewear solely based on what is trending, Nick actually does a mental evaluation of your face shape in order to fit individuals with visually appealing eyewear. Before my Gluteus Maximus hit the seat, Nick had eyeglasses sprawled across the counter in front of him. The glasses ranged from a traditional bold black pair, to a new eyewear designer (Nick often travels to eyewear shows to purchase fashionable eyewear to sell to customers) whose glasses were made mostly of wood. Fifteen minutes later I made a final decision and selected a subtle, yet highly rare and approved-by-my-wife pair of Gucci frames (I promise that I'm not boasting). Due to our upcoming vacation (it was less than two weeks away), Nick confidently assured us that our glasses would arrive prior to our departure (the glasses actually arrived 5 days later)! Not only do I love the way that I look in the frames, but I have the confidence in knowing that I won't see a ton of folks wearing the exact same style (Nick only purchases a couple pairs of each style of designer glasses). Throughout the eyewear selection process, not once did I feel pressured to purchase my eyewear from Eyelusions. However, based on the wide-array of eyewear available, paired with Nick's knowledge and passion for beautiful eyewear, I felt personally convicted to support the business. If you're looking for a knowledgeable Optometrist, an equally knowledgeable eyewear sales expert, and a wide assortment of designer eyewear paired with great customer service, look (literally) no further than Eyelusions! read more

I've been coming to Eyelusions for years! Dr. Sladky, Nick, and the gals up front are always great!!! I've had vision/glasses emergencies and they were so kind, helpful, and understanding. Plus local and affordable! I seriously will not go anywhere else as long as I'm in California! read more

I have nothing but positive things to say about this optometry. This is my husband and Is favorite place hands down. We have been coming here for 2 years and each time I leave impressed. The front desk staff is friendly and Dr. Sladky is very thorough when it comes to his eye exams. Nick is by far our favorite. He is super knowledgeable, caring and truly takes his time helping you chose the perfect frames! I will never shop anywhere else for eyeglasses. read more

First time here. Dr Sladky (optometrist) and Nick (glasses guy) were absolutely fantastic. Everyone seemed very knowledgeable in their craft (whether medical knowledge about the eyes or knowledge about fashion) and, more importantly, kind and eager to give the absolute best possible service they can. Dr. Sladky made me feel safe and like I was in good hands, which helped a lot with my anxiety. I'm not familiar with the subtleties or nuance of fashion, so I was thankful that Nick helped me pick out the frames that best matched my face. It's my new go to place and I'll be recommending it to everyone I know. Can't wait to pick up my glasses! read more

Just went here for the first time it was great. The Dr. was explaining everything he was doing, why he's doing it, and how it works. He made me feel very comfortable and was even making jokes, I was smiling my whole appointment. The nice lady at the front too was very helpful and down to earth. 10/10 would recommend coming here. read more

My experience with purchasing glasses here isn't the best. I feel we were rushed out and I was not given all of the color options available. I don't feel like this is a great environment to take your young child for their glasses. Go somewhere that works well with little ones and doesn't hurry you out. read more

I'm not even a customer, but was visiting from out of town and lost a screw from my glasses. I'm quite nearsighted and have progressive lenses so needed them fixed right away. I brought them to this office since it was nearby and they said no problem they would have them fixed by the end of the day. When I went to pick them up, there was no charge, and they gave them to me with a smile! Great service, which can be difficult to find these days. A big thank you to the staff there! read more

Positive experience. The doctors were super friendly and welcoming, not to mention honest and caring! Had a great experience and definitely would return/recommend. read more

My husband and I had our eyes checked here about a week ago and had a positive experience. We felt very comfortable and like we were in good hands. The atmosphere is very clean and modern which we appreciated. We did pay hundreds of dollars more than we have paid at other optometrists (our insurance is still exactly the same) so if price is a huge factor, I would shop around a bit. But, I felt like I was being taken cared of better than my previous establishment and it was worth it for me. However, the price will probably keep me from renewing my glasses every year if I choose to keep returning. But, rest assured that you are being taken care of by genuine and good people when you come here. read more

July 6. Brought in sunglasses and paid to have standard lenses replaced with prescription. Given an estimate of two weeks to complete the work. Week after week, excuse after excuse, still not done. August 31, (nearly two months later) I arrive to pick up my non repaired sunglasses. When one of the employees finally located my glasses, I had to wait for her to put the original lenses back in to the frames. Complete waste of time at this shop. Ps...While waiting, I observed Nick siting directly in front of a customer while adjusting her glasses. Neither of them wore face coverings. Covid is real.... read more

Was on my way in for an appointment when I saw a worker here verbally abuse a mail carrier, seemed very unprofessional and unfriendly, left immediately and won't be coming back. read more

I think this place needs more stars. I've seen many many different eye doctors, and I haven't enjoyed any experience until coming to this office. I'm simple, I just want a doctor to examine my eyes once a year and not feel like I'm being sold anything. And that's exactly how I felt. I saw the doctor back in July, he wrote me a new prescription, had me try new contacts for free but he knew I liked my old ones and never pressed me to go with something different. Fast forward to now, I needed some new eye glasses and to my surprise they have someone who actually sits down with you to pick out glasses. I've never had that experience before. I ordered the glasses and they came within a week. I also told them I had a brand new pair of ray ban glasses from like 3 years ago and that I never wore them because they hurt. They told me to bring them in and to see if they could fix them. I tried them on and they could immediately tell they didn't fit right. So they not only adjusted them but also switched out the nose pads to something more comfortable, now I basically have 2 brand new eye glasses. I was very happy with my experience. They are not fancy (in a good way) and they are very welcoming. I will continue to come here! read more

I'm not going to lie. I have originally struck this place from my potential place to get eye glasses because of the yelp rating (at 3.5 stars). But Friday night, looking for places that will be open next day yet is within 5 mile radius didn't give me much choice. When I complained to my boyfriend, he told me to try Eyelusions. I told him about the low yelp rating and he said he's been a customer for few years and never had an issue with them. So I went next morning. I walked in and explained that I already have my prescription but need to purchase glasses. After verifying insurance and me enjoying coffee from their Keurig (maybe about 5 minutes tops waiting), I got to sit in front of a very nice chick whom I don't remember her name. She asked me if I have specific glasses in mind and I told her that I have a specific style that I've been wearing for last few years and haven't found one that looked good on me other than that one. She went ahead and pulled about 10 different styles for me and had me try them. I wasn't too happy that I wasn't given a choice to walk around and pick ones out myself, but in hind sight, it was probably for the best. She had me try on a pair that I would not have otherwise ever thought about and both her, another guy at the store (who works there) and my boyfriend insisted that THIS has to be the frame. I swear for a second I thought my boyfriend worked there on commission on how hard he was selling the frame to me! Anyway, begrudgingly I paid for the glasses and was told that it would be ready in roughly a week or so. I told them that I would be out of town and if possible if it can be done before Thursday afternoon when I fly out. They said they'll try. Lo and behold, I get a call on Wednesday that they're ready for pick up! I have gotten many compliments on the new frame, most people who knew me were quite impressed with me picking something that's completely outside the box for me. Oh! I should mention I had issue with the frame color and she went online and showed me different colors it can be ordered in, which I appreciate. I was in and out in roughly 40 minutes, with good 10 minutes of me trying to pick frame color online. Ignore the low yelp rating (3.5 stars). You won't be disappointed. And I should also mention - they did not try to sell me on products that I did not want on my lenses. They asked if I want specific options and when I said no, sale wasn't pushed like other places. read more

I have been an established patient with this office for a few years now, BUT NO LONGER! The most incompetent front office I have ever dealt with! There is always something with them! And I have always been really patient. The last straw: First, They ordered the wrong contacts (mosit vs. Oasys). I went back there the next day as I realized the mistake. Then they tried to tell me it was ok and shouldn't make a difference. Then the doctor had to correct them and the order for correct contacts were placed. Meanwhile they gave me samples (of a different brand) but they labeled Right and Left wrong on them ( how difficult is that to put the correct label on the box?). No apologies were offered! I have complex migraine headaches and not having my correct proscription made that two weeks miserable. I waited patiently. The correct boxes came and I went to pick them up on my to a hospital visit to get a shot for my headaches. However, they would not give me the contacts which would help me out enormously because I had forgotten the box of incorrect contacts. I told the girl I would have my husband drop off those other contacts or I could bring them later. She would not give me the contacts and told me it's their "policy!" Mind you I had already Paid in full (180.00) for the contacts!! I also had an upcoming exam appointment with them in a few short weeks. From patient care perspective: I am a stablished patient, who has never had a problem with bills, and who is in pain due to their mistake! How would you feel? I was given no apologies for their mistakes in this entire ordeal, I was not given any help with my discomfort that was caused due to their incompetent! This is an office that clearly does not care about the wellness of their patients! Don't go to them and save yourselves a lot of disappointments! read more

Message to owner: I understand your closed, of course, and I tried leaving a voicemail but the mailbox is full. We need to pick up contacts and glasses if you're available! Review: very friendly personnel all around and on time appointments. Also a play area for kids and open on Saturdays. Definitely our go to eye place. read more

Now, I am a HUGE Small Business Advocate (I am an advocate in my professional life for Small Businesses and Disabled Veteran Business Enterprises) and wanted to give this place a chance. I am very aware of importance in quality customer service and the value it brings. I have only been a patient here for a year, however I brought my family and the first impression I received was wow - these young girls at the front desk are unprofessional. One young lady was talking so loud about a patient's insurance, the entire office could hear her. I even asked her why she was yelling so loud, and she said she didn't realize it. After our first appointment, we picked up our glasses (which were higher end and expensive) with no problem. I then brought my mother in and paid CASH for the appointment. Dr. Sladkey is very kind and professional but his staff are horrible. I called the office to have my mothers prescription faxed to us at Costco (since it was significantly less expensive and I was paying CASH). I had to call back 4 times and it took them almost 3 hours to fax it over. When I asked why, the young lady responded "Patients in the office come first". Wow. Just wow. When I mentioned this to Dr. Sladkey, he responded, well that is true and didn't even apologize. We have since picked up one more pair of glasses for my husband, but I will not return due to the lack of professionalism and disregard for real customer service. My advice - find a nice place near you that is still a small business but values it's customers and hires professional staff that understand etiquette and confidentiality. read more

They were very helpful me pick out glasses, my eye glasses were ordered and came in two days. Great service

My husband and I have been going to Eyelusions for a number of years. This is the first time I have ordered frames from the office. I ordered frames and when I picked them up they were the wrong frames. When I went back in the bring this issue to their attention I was told that the ugly industrial frames the I received, and by the way would never have ordered, were in fact the frames I ordered. And, oh by the way I can get the frames I initially ordered I can get at an additional cost. I don't think so. I will never order frames from them again! read more

I ordered my sunglasses on March 11th...still not here on April 16th. They say they'll be here tomorrow...but who knows? I leave on vacation at 6 a.m. which is what I bought them for. I have another older pair of sunglasses...but I bought the Juicy Cotour just for this vacation. Very sad indeed. Nick called me...but it was the first time..and it was today. Oh sure...he offered to "drive into the office from Lincoln to make me a single vision pair"...but on Sat. when I called him he offered to drive and pick them up. Never ever got em. Got my money back though. read more

If you want an "experience" of an eye exam and lenses purchase, come here. Their office staff is friendly, eccentric and loaded with dry sarcasm jokes, all of which suit my just fine. Then I had my appointment with the doc, who was also just as eccentric and funny. The frame selection they have available is on point with current trends, and you walk out the door about $100-400 richer than you would if you went to Lenscrafters. So in short, top 5 reasons to go here: 1) They do good work; 2) They are cost effective 3) They're funny as all get out, even when I was grumpy from work; 4) They support current trends; and 5) You're supporting a local business, not a giant monopoly/chain. read more

I never thought I could enjoy an eye appointment so much. Everyone in the office was personable, knowledgeable, and made me feel like I was VIP. I walked out of there feeling well taken care of. I cannot recommend this practice enough! Amazing staff, beautiful and clean office, great products. read more

My wife and I visited today for the first time. The staff is so friendly and treats you just like family. VERY LGBT friendly which is a big plus for us. We highly recommend Eyelusions. The staff is very familiar with VSP insurance and coronation of benefits. Helped save $$ big time. read more

The doctor visit was pleasant. Dr. Sladky, was very helpful in explaining what he was doing. However, the store itself, I do not recommend. The selection is poor, and the service is great until you pay, then they couldn't care less about you. I had a problem and they were very dismissive, patronizing and unapologetic regarding an error they themselves had made. Glasses are an expensive and long-term purchase. In the future, I will go elsewhere for my glasses, and unfortunately for Dr. Sladky, I'll have to go to another doctor. I did not get contacts from them and will definitely not be because I no longer trust them. In short - there are too many options available to customers to accept sub-par service. Especially for such an important purchase. read more

I have truly not ever reviewed a business on yelp, let alone a poor one. I made an appt with Dr. Sladkey's practice, it was the worst experience I have ever had with an optometrists office. I had to go back though my insurance for help as the optometrist refused to correct their mistake. The glasses I was ordered were $1,600 and they refuse to take them back. I had a another exam at a more reputable eye doctor and I needed a different prescription altogether. I have called countless times and they refuse to return a call. Extremely disappointed read more

I just absolutely love this place! Starting with Dr. Sladkey and Nick with the girls in the office is outstanding! Very professional, friendly more like I am part of the family! Believe it or not they know I like something and every time I go they have it for me! :) The best of the best! You cannot find such a place these days like Eyelusions! Now let's talk about the selection of glasses. OMG the best selection you can get from any eye place! Gucci, Chapard (I just bought a pair), all the top brand names. I always have a problem picking out a pair because I like them all! I love classy and that is just what Eyelusions is classy! I always get tons of compliments because of my glasses! Keep up the good work! Love you all! read more

I love this place. I hear a lot of people complain about customer service but I have been a customer for years and have been treated with up most respect. Recently I noticed that my prescription Oakley sunglasses were being scratched by the tips of the arms of the frame. Even though it was no fault of theirs they promptly contacted Oakley to have my lenses replaced. Now it will take time, maybe a week but it is not their fault. Somethings are not within their control. I new i would not have them the next day but that's fine. Dr. Sladky and his staff always go the extra mile to ensure I have what I need. Thanks Doc... read more

Dr. Slady and Staff: As a patient we have many choices around Sacramento to give us eye exams and to purchase our eyeware. You've earned me as a returning patient and given me a thorough exam along with a huge choice of high quality eyeware. I thank you for taking care of my seeing needs. Picked up my glasses today and WOW! I See Great. The lenses you provided me is crisp and clear. read more

I am new to the area and asked where I should go since I needed to see a optometrist. Hands down I was told to come here. From the minute you walk in you are provided outstanding customer service. I am a first time patient today but I will be a return patient. My son and I both satisfied with our experience today which was provided by the entire team 5 stars hands down!!! Thank you, Tami and Taylor read more