I've been seeing Dr. Nakamura for over 10 years, and I can honestly say he has always been incredibly kind, patient, and professional. He consistently takes the time to listen to my concerns and explains everything in a way that's easy to understand, never making me feel rushed. Over the years, he's provided such consistent, high-quality care, which is why I've continued to go back. It's rare to find a doctor who is not only knowledgeable but also genuinely caring, and Dr. Nakamura truly stands out. I always leave feeling comfortable, well taken care of, and confident in my care. I highly recommend him! read more

The place looks nice but the only thing that bothered me is that I wasn't allowed to put a movie for my daughter she wasn't crying in that moment so i decided to put it on before. It wasn't loud at all and I was told to turn it off because it wasn't allowed they do have a policy to not be on your phone or taking videos But if we can't even put a movie on for our little ones to entertainment they should put a policy that says no kids read more

While I previously loved this place because it looks nice, has a good frame selection, and Doctors Lew and Charney are great, the staff are horrible. If there's an issue, it becomes apparent very quickly that this office is just focused on profit and not customer satisfaction. The staff, including office managers make up policies assuming every patient is unaware of typical frame and lens options and optical best practices and policies. My family spent a good deal of money here annually and got every add-on but we've since found an office that values their patients. read more

The office is a beautiful space and very well kept. I was welcomed upon walking in and told about their phone policy, no phone use in office and silence mode. I appreciate that because it makes for a peaceful environment. As a first time patient, I was asked to fill out the forms and was quickly called into the back to get my eye exam started. They were all very patient with me and my kids as we navigated the tests. The Doctor was a very kind lady and very knowledgeable. I felt very comfortable with her doing my daughter's eye first ever eye exam. Once we finished, she discussed how are vision works and results from the test. We went out to choose our glasses and made an order. We got our glasses 3 weeks later. They're so cute! Very grateful to have found this office who accepts my insurance. read more

Natomas Optometry - Mommy and me glasses with blue light protection - Optometrists Near Me - Sacramento, California

Such a great experience at Natomas Optometry! Dr. Nathaniel Charney, O.D. was so kind and understanding. I really liked his calm, caring vibe , no matter how many questions I had, he answered every single one with patience and a smile. You can tell he truly cares about his patients and knows what he's doing. He saw not only me, but also my 6-year-old and my teen son. We recently started using contacts, and Yo-Yo was amazing helping me learn how to put mine in and take them out , I actually got it on the first try thanks to him! He was amazing! My teen was helped by someone else who was super patient and made sure he felt confident before leaving, even though it took him a bit longer. The front office team is also wonderful everyone is welcoming, friendly, and really on top of things. And the office manager deserves a shout-out too she's so stylish, sweet, and just makes the place feel happy and organized. After having a not-so-great experience at Kaiser, coming here felt like such a relief. My family and I feel truly cared for at Natomas Optometry. Thank you all for being so kind and professional , we'll definitely be back! :) read more

I have been seeing Dr. Ryan Nakamura for many years, way before 2014, and I am pleased with his service and knowledge of my eye care. Everyone in the office is very knowledgeable and pleasant to work with. I will definitely recommend this office to my family and friends. read more

I ordered a pair of glasses from here and they came in on time, but after I took them home and started wearing them, they began to develop a crack at the outer upper corners. I took them back and showed them, so they remade the glasses and that pair did the same thing. After I went back again, they made a third new pair and the same problem happened again, but this time was worse, probably because I never took them back. I wont be using them anymore. read more

Natomas Optometry - Optometrists Near Me - Sacramento, California

I have been going to Natomas Optometry for over 10 years. I absolutely love the customer service provided by all the staff. They are friendly, kind and very knowledgeable. I'm so satisfied that I have recommend recommended family to obtain their optometry services from Natomas Optometry. Dr Nakamura is the best. I will continue to receive my optometry services at Natomas Optometry. Five star services. read more

I had a fantastic experience with Yoyo, who helped me with my contact lenses. First off, he noticed that I'm wearing contact lenses so he offered to wrap up my glasses (since I didn't bring the case). What really stood out was the level of patience and genuine care he showed throughout the process. He answered all my questions without rushing and made sure I am completely taken care of before I left. It's rare to find such great customer service, and I truly appreciated his dedication and friendliness. I highly recommend this place! Clean, modern and very well-organized. Amazing and knowledgeable staff. Thank you for making my visit such a positive one! read more

First off - the doctors here, Dr. Nakamura & Dr Lui are perfect. Dr Nakamura treats me like family and Dr Lui is very professional and personable. And the individuals that helped me with my eyewear - Amy & Yoyo - are VERY knowledgeable and they are not trying to "upsell" you. They are patient, and they take care of you. They really do help your money go a long way. They give you information so that you can make an informed decision. I have been coming to Natomas Optometry for a long time, despite being a long way to travel for an eye appointment, but I love how I am treated here and I will always come back. read more

Dr. Lew and her team are amazing. We have been clients since 2018, and have always received a warm greeting. Our recent appointment was beyond exceptional. My kid needed new glasses and was very hesitant to change her frames. Gurleen spent an hour showing her different styles and somehow magically found a pair that my kid fell in love with. She provided high-level customer support with a genuine smile and interest. Thank you!! read more

I switched to Natomas Optometry and just got my first exam. They were the most professional optometric group I've ever been to: very clear communication, efficient, all the latest testing bells and whistles, and a great selection of frames. I highly recommend them. read more

Searched Yelp to find an optometrist due to my regular place was booked till next year. Decided to give this place a try. Loved how clean and organized the place was. There were lots of staff helping to make sure you are taken care of. The optometrist was super helpful and walked through the images and explained everything well. Waiting for our glasses to come in now. read more

I've been a patient here for about 8 years now and have always been treated with the best care and customer service. They really take care of their patients and are very thorough when it comes to your eye health and helpful when picking out the right frames or contacts. Shoutout to Amy and Dr. Lew for their amazing service. read more

Great place! The employees are very professional & their tests are super good. Have latest equipment. Highly recommended.

Great set of choices to select from and my daughter got her prescription glasses quick and it fit perfectly too! Friendly staff!!!

I have been coming here for years ans absolutely love them great service abd ways very helpful.

A few years ago we switched to Natomas Optometry from another provider. It was one of the best decisions we've ever made. From the moment you walk in the door. The entire staff is friendly, helpful and professional, from reception, the doctor, and optician. Yoyo (sp?) and Sophia provided great advice when choosing glasses and were amazing explaining and process the insurance. read more

I was referred to Natomas Optometry and it was the best referral ever! The staff, are AMAZING! Especially Amy, who always goes above and beyond to help me and then I also referred my daughter. Amy was personable, provided her recommendations as far as frames and add-ons. There are so many brands and styles to select from. You name, Burberry, Versace, Gucci, and other brands such as Coach or Kate Spade. You'll get lost in the selection of what frames to pick from! My glasses did not take too long after sending it off to the lab, 5 days the most. I am happy with my glasses and the service. My go to eye care, I even got two pairs! read more

Natomas Optometry - Optometrists Near Me - Sacramento, California

I had an amazing experience here. Yoyo helped me and my sister and was super helpful and kind! He explained everything thoroughly and provided his full support! We look forward to coming back next year read more

Upon entering, they front staff warmly greeted me and checked me in. I filled out a form, and within minutes, they started my eye exam. The optometrist was really friendly and answered all my questions patiently. After that, I checked out the glasses and asked the staff to help me choose which one out of the 3 glasses would better match me. What a smooth process! 1-2 weeks later, my glasses were ready! They texted me, and I walked in to pick them up. Definitely, I'll return to this place for another pair! Luckily, my work offers 1 pair per year! read more

Dr. Nakamura delivers excellent patient care, which is reflected in the way his entire staff interacts with patients. I have been a patient of Natomas Optometry for more than ten years and have never been disappointed. Gurleen recently helped me, and she was absolutely wonderful! read more

After my eye exam, I asked for my eyeglass prescription. They said they would send it to me via email, but they never did.

Awesome experience. They were very knowledgeable and they have a wide selection of frames for every price range possible. They have a great repair service as well, which I have personally used for my glasses and was very happy with it!!! read more

I've been a patient at this office for several years, mainly because I really liked and trusted one of the doctors here. Unfortunately, the rest of the experience has never lived up to that standard. The front office staff have always lacked warmth or any sense of personal care. It feels like they're running a high-volume factory more than a healthcare practice. There's no effort to make patients feel seen or respected. The worst part is how poorly they handle schedule changes. Recently, the doctor I normally see called out for the day. Rather than giving me a simple courtesy call, they silently reassigned me to a completely different doctor. No explanation, no option to reschedule, no consideration at all -- just business as usual. Funny how they have no trouble calling, emailing and texting multiple times to confirm the appointment, but can't manage a quick call to let you know the actual doctor won't be there. I've stayed loyal out of habit and appreciation for one provider, but the lack of basic respect and communication from the office is unacceptable. I won't be returning. read more

This office has gone down significantly in the last few years. I haven't been back in two years and thought I'd give it another try but they've proven again why I stopped going in the first place. The quality of support is subpar and office staff are unfriendly and don't seem to know what they're doing. The prices have become exorbitant and the office as a whole has lost its personal touch that made me once love this office when a first opened over on Truxel Road. Don't waste your time and money here. read more

Gurleen was such a sweetheart when it came to adjusting my eye glasses and cleaned them up for me.

I'm seldom able to find frames that are flattering and fit my face well. But I decided to give this place a try after seeing all the positive reviews regarding their wide selection of eyewear. I'm so glad I did. I was finally able to find a pair of glasses AND sunglasses that I love. Also, everyone there is so friendly and welcoming. Special shout out to Gurleen, who was so sweet and helped me pick, order, and fit my frames. She made sure I was 100% satisfied with my order, which I truly appreciate! If you're in need of new sunnies or glasses, I would recommend checking this place out! read more

Went in to get some new glasses. I was helped by Gurleen. She was very kind and professional! read more

Dr. Charney and Yo-yo make a great team! I tried my first pair of progressives with prism and am so happy I did! The prescription is helping to solve problems I've had for two years and the quality is great. Yo-yo helped our family find stylish options, save money and gave us tips for getting used to the new lenses. We'll always shop with Yo-yo, he's knowledgeable and he sincerely cares. read more

This is my 12th year being a patient. As usual, all staff are friendly and helpful. The selection of frames are also extensive. The office is fresh and orderly. I especially appreciate Dr. Myra Lew and optician YoYo for their commitment to providing excellent and utmost professional service. Dr. Lew's eye exaination is thorough, and I am thankful for it since my eyesight correction includes prism adjustment and astigmatism. Optician YoYo has many years of experience, and it is evident because he assists in my selection of the perfect frame based on the shape, size and color of the frame to compliment the shape, size and color of my face. Thank you Natomas Optometry. read more

Doctors here are amazing, very smart a knowledgeable (duh).. however their staff is not. Hidden "copay fees" and ridiculous prices pushed in your face that weren't discussed on the phone PRIOR TO MAKING YOUR APPOINTMENT. This is why I stopped coming here years ago!! Go to Costco!! Or order glasses through the ZEELOL app, their glasses are both affordable and in great condition screw this place and their hidden fees and outrageous prices!! I remember my fitting for my daughter who was looking for glasses to get, the lady there kept trying to sell us the most expensive ones!! HUH?! If that doesnt tell you enough about this business idk what else will! $400 glasses! What the??? read more

I've been coming to Natomas Optometry for two years. I've had an easy time scheduling appointments, the doctors are good and the staff is helpful. Especially Mary and Yoyo! Mary was patient as we checked out the glasses selection and then gave me feedback on what looked best. The selection of brands is great and I love my new glasses. Thank you Mary! read more

From beginning to end my experience was great. The entire office staff was very professional and knowledgeable. The gave me choices about what exams and treatments to do and didn't push something I did not need. Amy was wonderful when it came time to buy new frames. read more

They don't honor any kind of warranty they sell you one pair of glasses and hope to not see you In a year until it's time to milk your insurance again and upsell you on all the bs anti glare X-ray vision coating. Which then conveniently always peels like clear coat on a car after exactly one year. This way they make you buy new lenses. This time they told me to not pay the extra bs money on them and I can't even use them because there is so much glare it's like an infinity mirror. They absolutely don't care about you here they just want your money. Let me repeat that if you got ADHD... do not go here go to Costco this place sells you shitty glasses and will ensure they break after they sell them to you. Don't come here read more

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From online scheduling to picking up glasses and at every stop in between, the experience at Natomas Optometry is excellent.

Always takes well care of customers, amazing customers and good variety of choices for glasses frames.

Great service however I didn't love the custom sunglasses I ordered and could not return them at the store today.

First let me say that I have been buying glasses here for 20 + years. Secondly the Indian young lady made my experience good and gave me the total customer experience Now my issue, I arrived 2:17 on Saturday, there were 2 other customers in the store. The first thing out of the mouth of the receptionist was, we close at 3 and we may not get to you and you may need to come back. So this is how you are doing business? This is my go to place for glasses(OAKLEYS) so I already knew what to look for. 2 more customers walk thru the door and not 1 mention of we close at 3. Luckily I didn't turn around and walk out because the young indian lady turned a bad experience around and I purchase another pair of glasses from Natomas Opt within 20 minutes. read more

I came here based on a referral from a friend and the fact that it is close to home. I have never worn glasses but age is catching up and I had money in my flexible spending account to use before year end. My appointment was at 11:15 on a Tuesday. They require masks and do not provide them. They take your temperature. The office was full and they turned away a customer to wait in his car saying they were at capacity so I would say they follow Covid guidelines and felt very safe. I was not seen until 11:40 to do preliminary tests and then another ten mins to see the doctor. The overall exam went well. The doctor was very nice and informative and the other gal helping me pick out my glasses was also very nice. Then to pick my frames. You try them on but have to put them in a box so that they can sanitize them. I chose my two and she marked the lenses for my pupil centering. One frame had a missing nose piece and she says, "we'll order new frames for that one." So does that mean the try on pairs are the ones you get? Hmnn. Overall had a good experience and all employees were very nice and pleasant. Office is also very clean. My biggest gripe was the wait time. I allow 10-15 min delays but I think if they expect you to be on time, that they should do the same. read more

Natomas Optometry - Optometrists Near Me - Sacramento, California

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