Every year the staff and optometrists are very friendly and professional. The check in is easy and they have the latest equipment. During my exam, I am told how my eye sight is and if any change to my prescription. The ladies up front are great at helping me choose the best frames for me. read more

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I have been going here for my annual checks for over a decade now and also get all my glasses from here, love the Opthalmologist and staff here. The eye exams are thorough, they spend time to answer your questions and you don't feel rushed. I have spent over an hour choosing my glass frames and they are always very patients, some of my sunglass brands including Dita and Prada are from here. I highly recommend this place. read more

I was charged incorrectly for glasses. Then, I was called for extra money the next day. She told me she had already ordered, but I was updated by text that the order was placed later that evening after I agreed to pay. The original invoice says "Miscellaneous Payment" as if they want to reduce.legal liability for bait and switch. I expect that this is a scam other customers also face. Don't waste your time here. Summary: very clean and bright, but a scam. read more

Arena Eye Care Optometry - Optometrists Near Me - Sacramento, California

My 4 year old and I had a super weird and wasteful experience at River City Doctors of Optometry in East Sac - but still needed new glasses for my son. We went to Arena Eye Care hoping to find little kid glasses. Upon walking in, we had the total opposite experience, thankfully, from River City. The office staff were so kind and patient the moment we walked in. Molly showed us their kid glasses selection and helped with sizing. Then Danny fitted them on his face and helped us find a really good fit for my son's smaller nose bridge. Staff did their magic with VSP benefits/ discounts, and put in our order. We picked up the glasses - turnaround time is usually 1-2 weeks but my son has a high prescription, so was about 3. The lenses are much thinner and better quality than the ones I ordered online, they stay on when he plays tee ball, and we got the personal care we were hoping for. My hubby and I also had a long overdue full eye exam with Dr. Holmberg. We were able to have our exams together, and opted for the free dilation that comes with the exam plus the additional eye photos for $39. Doctor Holmberg was so thorough, knowledgeable, and kind. And all of the eye care staff were helpful, patient, and found pairs to suit our individual taste when it came time to choose frames. I can wholeheartedly say Arena is our family eye doctor. Thank you!! read more

Arena Eye Care Optometry - My son telling Danny he can see great now - and that he likes rice crackers. - Optometrists Near Me - Sacramento, California

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My family and I were regular patients and happy with Dr. Holmberg but were extremely unhappy with how issues were addressed by Dr. Patel and the opticians. Their approach is very dismissive and argumentative rather than focused on making things right and patient satisfaction, until it's further escalated. It's very clear this office is more concerned with profit than genuine care for their patients. We spent a lot here annually and got expensive frames and all the add-ons, but have since taken our business elsewhere. As a small practice, please do better. read more

I last saw Dr. Patel in the spring of 2021 and got my first ever pair of prescription glasses (with optional side shields) for work. I recently returned for my 2023 annual eye exam with Dr. Holmberg before the end of the year. Since my previous review, they have moved from their Arena Blvd location to Duckhorn Dr. Booking the appointment for my comprehensive exam online was super easy, and I was able to request it for about two weeks out, toward the end of the day. About five days before the actual appointment, got a friendly email reminder that it was upcoming and to confirm ($45 fee for same-day cancellations, reschedules, or no-show). Two days before the appointment, received online patient intake forms/paperwork to complete before coming in. Finally, 3 hours before the appointment, got a final email reminder for confirmation. Easy check-in, sign off to opt-in for the $39 retinal imaging, seen right a way. Mandy (?) helped with the preliminary testing (periphery), then I was seen by Dr. Holmberg for the lettered eye chart visual sharpness/acuity, refraction, binocular testing. After the dilating drops, I was helped in the gallery (I forget her name, but very nice!) in selecting new frames to go with my new prescription lenses (I went with a Draper James smoke gradient frame/pair). I then did a few more tests with Mandy (pressure test, and retinal screening) and then met again with Dr. Holmberg to go over the pictures and observations. New glasses should be ready in two weeks! They were also able to adjust the pair I previously purchased from them with regards to tightening or ensuring they don't slide down my bridge/face. Overall, a very nice, clean establishment in their new space. The ambiance was comfortable, and the doctor was very enthusiastic and upbeat, thorough with explanations and personable. read more

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I had three excellent experiences here: - Professional and thorough eye exam from Dr Patel - Exceptional style consultation from Deanna (?). Never had this from an optician before and got my best looking pairs of glasses ever. - Expert adjustment of the acetate frame by Jamie on a follow-up visit along with additional detail on the tint for my future reference. I appreciate the extra care! read more

Took teen daughter to get some new glasses as it has been 10 years or more since her last pair. Masks required. Very clean place and the workers were helpful. Most of the glasses price (Michael Kors) was covered by insurance. All the other options and exam boosted the price up a lot. Iam lucky as the only extended fam member who neither wears glasses/contacts. So all this is foreign to me. Iam just doing the dad thang. Hehe. Anyways, it is her optometrist/eyecare spot and my wife will utilize them too when needed. read more

Arena Eye Care Optometry - Nice wall art - Optometrists Near Me - Sacramento, California

Great staff. This place has the latest technology that's used in evaluating our vision. Good optometrist who also modified my prescription by a notch which has given me better eye glasses which the place itself has. read more

Let me first say that I contemplated on leaving this review. The one star is based solely on my most recent experience. I am somewhat new to this place as I was looking for an optometrist closer to my home. I've visited them before for eye pain, eye discharge etc. Visits went well so I decided to book my yearly exam and contact fitting with them. I saw Dr Patel last week for the contact fitting. I am a long term contact lens wearer and I am aware of what comes with that ; possible infection, irritation, allergy, etc. I was placed in the same brand and lower strength based on Dr Patels exam. Eye sight was a little off and she advised to come back in a few days once eyes acclimate to the strength change. I agreed, because it did make sense. I came back about 4 days later as planned. I let her know that my right eye was still blurry and felt like my left I was compensating (so there were periods of full clarity , but it was in and out). She seemed like she was in a rush. She did a few tests and assessed lens fit. She recommended to keep same strength as to avoid over compensating. She ultimately said that my eyes were slightly dry so she recommended a different brand. We switched out in office and she told me to TEXT if I felt good in those so they can finalize prescription. So, here is why my rating is one star- that night I developed severe eye irritation. Eye was runny and red, but not itchy. The next morning things were worse. I was calm and simply texted the number and told them I wanted to switch to my original brand for the final prescription as I was having issues. I stated the issues in text. Never one time did Dr Patel or her staff call me to inquire about my issues. I called later that day and I asked to speak to a doctor because I was wondering if it would be better to go to dailies all the way around. Well person on the phone told me that Dr. Patel would leave me samples of dailies at the front to try. Weird? Anyway, I went to the office and I picked up the samples. The staff person was pleasant, as she always is. She gave me the samples and advised me to maybe give my eyes a break. (I had on my glasses). Anyway even given the state of my eyes not one time did anyone decide to go get Dr Patel to see for herself. Next day eyes were worse. I decided I didn't like the lack of follow through so I called to cancel and upcoming appointments. About an hour or so after that call Dr. Patel called me and said something along the lines of "the optometrist you seen yesterday advised you to take a break" I informed her I didn't see an optometrist, but yes the nice tech did tell me that which I am doing. She then told me that my eyes were dry and that could lead to the irritation. She ended the call by saying "do what you will with that information". The part that turned me off from the business is the fact that she was in a rush both days I saw her. Like , what's the rush? I don't care if I'm having difficulty with the examine as far as determining what feels clearer, my insurance and I are paying for an exam ! Smh , then the fact that she didn't even care to follow up on my issue on 3 separate chances! Not even if just to acknowledge and provide recommendations. I've never experienced that in my life, and I've been wearing glasses since I can remember, and contacts for over 14 years. So, no thank you I won't be back!! Pleasant staff , Doctors etc, but I like my care team to be more compassionate!! Great office , so if you go make sure you speak up and don't let them leave you in the red- literally. read more

Arena Eye Care Optometry - Eyes this morning - Optometrists Near Me - Sacramento, California

I wanted to give an update since my last one because that was 10 years ago and 1 mishap which Dr. Holmberg contacted me directly and things have sure changed for the better. I have been going here for 14 years and since then my entire family now goes here. I can't express how thankful I am for Dr. Holmberg and his staff member Sue. They are both amazing and listen to any concerns you may have and answer them to the best of their abilities. If you are looking for a thorough and caring provider this is the office. read more

This review is probably long overdue. I've been going to Dr Holmberg for probably at least 10 years now. Had my most recent appointment last Friday, April 18th. Dr H is very professional and easy to talk to about anything that might be going on with my vision. I've never seen another doctor there, so this review is specifically about my experience with him. I require a strong prescription and he's always been able to find just the right contact lenses as glasses prescription to help me see better. They have a great selection of frames. In fact, picking out my frames there is my favorite part of my visit. Arena Eye Care might be a little more expensive than some places but the service I receive there is top notch and it's close to home, so worth it to me vs going to one of the shops in the mall or using an online retailer that might not provide the same level of customer service. Their staff have always been nice and pleasant to deal with too. Highly recommend them for eye care needs. read more

Let me start by saying, most of the technicians are so nice. That's not it. This review is specifically about my interactions with Dr. Patel. Another disclaimer, I was not prompt in my attendance when getting into the office was necessary, especially when it was for problems with my order...But, I spent over $450 on glasses, but the prescription was incorrect, making them unusable. When I raised the issue, they did a brief in-office check, dismissed my concerns, and later refused to re-evaluate my prescription. They also misrepresented the situation when I followed up. With their high prices and lack of accountability, I wouldn't recommend them for eyewear. I mean really, who can just throw $450 out the window? Not me! read more

My experience was great. The staff were super friendly and helpful. Went for the Silhouette collection, and they didn't disappoint, for all you light weight, titanium frame fans. I was lucky to see Dr. Patel and she was pleasant with a wonderful chair side disposition. Explained my circumstance in a way I could understand my eye care health, future and past. I always felt my previous Rx was too strong and she nailed it, without any prompt from me. Do see "Soo," to help with frames. She's extremely helpful and seems to get your taste enough, to recommend, like items. I had so many choices, I had to step away to think about, what I thought, I already wanted. Anyway. Great facility, good people, a lot of choices. read more

**** BEWARE THEY CAN AND WILL TURN DOWN YOUR WARRANTY. I came in January 2022 and purchased regular every day glasses. I was contemplating buying sunglasses, and was talked into it by the agent assisting me. I never owned sunglasses before so I didn't see the point in them, but she told me it'd be life changing once I had it. I ended up agreeing to both pairs because she told me there was a year of warranty on them and I could bring them in if anything happened no questions asked. I spent over $600 on this visit. My sunglasses lived in my car, but unfortunately was involved in a vehicle fire 12/27. My frames broke and there's a black plastic(?) that was melted onto the lenses. I took them in for my warranty (I called prior to confirm my warranty is still active). When I got to the location, they told me there's nothing they can do because they no longer carry Michael Kors. The selling point WAS the warranty and not being able to utilize it means I wasted over $300 for a pair that I can't even get fixed. She told me I could get discount on my next frame but I'd rather look elsewhere, where they actually take care of their customers. The least they could have done is offer something equal or lesser value. Or the bare minimum sending out an email or notifying via phone that my warranty is no longer valid as they no longer carry my frame, WHEN they discontinued MK frames. My advice: just don't bother. This place is extremely expensive for no reason. And if this is the closest optometrist to you and you have no other choice, then get everything in writing. Wet signature. read more

Arena Eye Care Optometry - They responded to me and said I didn't pay $600+. So here's the proof. - Optometrists Near Me - Sacramento, California

So thankful for the yelp reviews, thats how I was able to find this place! I called with an emergency situation for my boyfriend's eye. They were kind enough to fit us in the friday before Labor Day weekend. It was a sensitive situation - so incredibly thankful they treated it with the seriousness in which they did! Truly both the Dr Patel and Dr Holmberg went absolutely above and beyond. They reached out to their resources to see if we could see a specialist since they were also concerned with how the eye looked. They also sent a referral to a specialist that was covered by his insurance. He ended up with a corneal hydrops and now the specialist they referred us to and we've been seeing will be doing his corneal transplant. We are just so incredibly thankful for them getting us in, and holding our hand through the whole process. Truly kind people! They also checked up on him after, they truly treat you as family, I cant say enough good things about Dr Patel and Dr Holmberg! Thank you so much again!! read more

Love this office! I love meeting with the doctors, especially Dr. Patel. She is so amazing Gave me a Kate Spade to hold my glasses. Every time I come here it's definitely a great experience and I know I am getting the best care with this team. Will always be coming here and I recommend everyone to give them a chance, you will never regret it! Thank you Dr. Patel for making my appointments such a memorable experience. I appreciate you! read more

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I cannot rave enough about this place! I've recommended this place to both my sisters and my colleagues who have now become patients as well. I have been going to Arena Eye Care for 4 years now and have always had a good experience with them. The front staff is nice and approachable. They always greet you as you enter. Dr. Holmberg is exceptional! He's warm, inviting, personable, professional, and knowledgeable. He definitely has my best interest, seeing as I am pregnant, and looked out for my health first and foremost & opt to not dilate my eyes due to the chemicals (I usually do this yearly). The team takes their time and never rushes you. They're very accommodating when it comes to appointments. I especially like that they use email and text to remind you when you're due for an appointment (otherwise I might forget) or when your appointment time is. They've recently moved from Arena Blvd. to Duckhorn Drive. The new office is still being set up, but it's nice and open with lots of space. They always deal with all my billing and talk to my insurance (VSP) on my behalf. I also appreciate that they let me know what my insurance covers beforehand as well. I look forward to my annual eye exams with Arena Eye Care yearly. This was not my first time here and definitely won't be my last. *Bonus: Dr. Holmberg always gives me a few extra pairs of contacts in office to last me until my new contact lenses come in. I truly appreciate this because by the time I go in for my annual eye exam, I'm already down to my last few dailies. read more

Arena Eye Care Optometry - Prescription glasses - Optometrists Near Me - Sacramento, California

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Love the customer service and care provided. The office is clean, modern and aesthetically pleasing. Appointments are always very prompt with great attention to detail. The selection of trendy glasses is vast and it took lest than 2 weeks for my 3 pairs to arrive. read more

Arena Eye Care Optometry - Versace glasses - Optometrists Near Me - Sacramento, California

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I just checked my messages and the DR basically said "Unfortunately you misunderstood my explanation." and "You do have floaters". During the exam she originally told me that "You don't have floaters. Those are just shadows." and dismissed my concerns. You can't really misunderstand someone that says "you don't have floaters." The fact that their way of addressing it was to basically blame me for misunderstanding them makes me lower my review by one star. read more

Came in for an eye glass repair. Dani immediately jumped in, made the repair, added new nose pads and made additional adjustments. Dani and the team at Arena Eye Care are friendly, very helpful and efficient. I highly recommend this organization. Thank you, Dani! read more

I have been having trouble seeing at night and things have been blurry during the day. Dr. Holmberg was fantastic in getting my eyes checked and into a new pair of night glasses. With my insurance the total cost was only $120. I highly recommend Arena Eye Care. Friendly staff and a good selection of many frame types to fit your style. read more

I made an appointment for my 7 year old because his pediatrician recommended that he get his eyes checked after failing his preliminary eye test at school and at the pediatrician's office during his well baby check up. Setting up an appointment was super easy. I called to make an appointment and the person who assisted me was super helpful. I provided the pertinent information (insurance, etc.) and we were done. The whole process was seamless. The store/clinic/etc. is located in a little strip mall where Tapioca Express and Maestro Coffee are located. There's plenty of parking so no worries on that. When we walked in, we were fully masked and so was everyone else. There were a lot of people waiting but they could've just been with the person who was being seen. When we checked in, the person at the desk knew who my son was right off the bat which was awesome for hm. He think everyone knows he is just like Norm on Cheers (okay, I'm dating myself now...I'll stop). Since there were a few people ahead of us, we were given a little container and advised to go look at the frames and see if there was anything that caught my son's eye to try on later should he need some glasses. My son found 4 pairs that he liked. Once we were done looking at the frames, my son was called back to the exam room. The technician checked his peripherals and if he could see the random lights blinking by testing both eyes, and then each eye. Once we were done with those tests, we were taken to the other room where the doctor was. There my son's eyes were checked as far as what was clear and what wasn't as well as dilation. He did pretty well with the drops which surprised me. After all that was said and done, my son ended up needing glass. Off we went to meet with the lady to fit some frames on my son and get measured for his lenses. Remember those 4 frames he chose before he was seen by the doctor, well, they ended up being too small or too big. We had to choose something else. My son found a few more but the one he ended up with actually matched what he was wearing that day. After being fitted, we were told that the glasses would take about a week to make and we would be called when they were done. They had to check my insurance for one of the items being offered so I had to wait for their call anyway. Since we were being seen on a Friday, I called back on the Monday since I hadn't heard back. It turns out the lady that helped us was off that Monday. I ended up talking to the doctor and she explained everything about the insurance and the deductible, etc. I was fine with all that she explained. About four days later, my son's glasses were ready. He was so excited and happy to be receiving them. He asked about them all weekend. The doctor and the technician treated my son with respect and a human being. They understood that he would be scared and let him touch the instruments they were going to use on him and explained what each one of them did. He really liked that. The whole process was seamless. My son felt very comfortable with everyone and everything. He's seen a lot of doctors and surgeons for a 7 year old so being comfortable with this particular doctor was a step in the right direction. Next step, appointments for my 3 older sons. read more

TLDR: They will make you feel uncomfortable by asking for your id, overtly watching you and continuously interrupting you as you try on glasses. I have been in dire need of glasses for the past month. Since my optometrist's office isn't open after work, I chose to come to Arena because of their late hours. When I first walked in I appreciated the sizable collection of glasses. They had a wide variety and a nice showroom with many mirrors. However, the trip was ultimately not a good one. Upon entry, the receptionist asks to see your id if you will be looking at frames...this is a bit strange to me and made me feel unwelcome. However, I empathized with them...perhaps they had issues with folks stealing frames in the past....so I complied. The receptionist asked if I wanted them to look up my insurance, I said no thanks. Once I started looking at frames another employee came and asked me for my id...again. I told her that the receptionist had already asked....but she stated that the receptionist did not note my id #.....its unclear why the receptionist had asked for my id, but whatever fine- I complied. Shortly after, the dr. comes up and asks us if we need any assistance and if she should look up my insurance.... I tell her no thank you just as I had told her staff members prior. Things are feeling strange at this point...were they watching me? Did they think I was going to steal something? My suspicions were confirmed when I made eye contact with the doctor from the corner of my eye as I was trying on glasses. My stomach sank.... I thought maybe it was just a coincidence, but I caught her and her staff looking at me multiple times...even though there were others in the lobby area looking at glasses too....even though there cameras all over the lobby... I asked my friend who was with me if she saw them looking at us or if I was mistaken, she agreed that the staff was indeed eyeing us. I decided to move to the other side of the room to test my suspicion. If the doctor was watching me, she would've needed to turn to the opposite side of the room to continue watching me. 5 minutes later, sure enough the doctor had turned. I felt sick and so upset. But I NEEDED glasses, so I continued trying. Luckily, I found frames that I liked. I would've gladly purchased from this office but because of how uncomfortable they made me feel, that is not an option. I will gladly take my business elsewhere. I hope after reading this review that they reconsider their practices instead of posting some lame excuse like they usually do. read more

Absolutely love Arena Eye Care! Dr. Holmberg is great! He was very friendly and took time to answer my questions. Myself, my husband and kids think the staff are friendly, knowledgeable and here to assist with our eye care needs. I would recommend Arena Eye Care to anyone looking for an optometrist. Great place to patronize! read more

Arena Eye Care Optometry - LOVE the selection of designer frames at Arena Eye Care. - Optometrists Near Me - Sacramento, California

Arena Eye Care is located next to the now closed Natomas Pharmacy, right next door to IBS Tax. Plenty of parking right outside their office. I am good about getting my yearly medical checkups but had dragged my eyes checkup for 4-5 years. I made an appointment via phone and the whole process was a breeze. Cut to appointment day, the whole experience went very smoothly. The staff explained me my options. The eye technician did a very thorough test with multiple different machines to check not only the vision but also the health of the eyes. After the tests were done, the doctor came and reviewed the results and provided some good recommendations. I have been to this place twice now and I would recommend them to anyone who want not only great customer service but also professional eye care. With Arena Eye care you get both. read more

I'm new to the area and finding new medical providers is difficult. Words can't adequately express how impressed I am with Arena Eye Care. I called to make an appointment and the person taking my call was wonderful. Took all my information and scheduled me quickly and kindly. The office is beautiful. Bright, clean, spacious...it was a pleasure to see. Dr. Patel and her assistants are amazing. Forthcoming with explanations and advice. I've had the same eye doctor for 20 years...but finding his replacement to be so exceptional was comforting and a relief. HIGHLY recommend! read more

Very nice office and sweet and professional staff from the doctors to the front desk! Definitely recommending to others

Great friendly staff, but not sure how it took nearly 2 hours for an eyeglasses exam. I was sent to 3 different rooms, worked with the doctor and then assistants, and swapped back and forth with optical sales while waiting to see the doctor again. read more

Today I was very unsatisfied with Dr Patal. I went into get the PD that is suppose to be on my prescription and she would not give it to me. She told me that they are not required to give it to me! It was abundantly clear that she did not want my business even though I told her that I had an appointment coming up in a couple of months. I will not be going back there. If you want good customer service don't go to Arena Eye Care. read more

This was my first visit to this optometrist and I had a great experience. The coordination from one station to another was seamless, I noticed the easy communication the staff had with each other. Dr. Holmberg was very engaging and enthusiastic! I was pleasantly surprised to speak to a professional who was so passionate about eye care. The staff was very helpful. I have double coverage and they took the time to coordinate my benefits in the most cost effective way. I will definitely come back to this office. read more

My children are new patients to this business. It was clear they were following all COVID guidelines from beginning to end of our appointments. My son has Autism, which I informed them of in advance. They went above and beyond to ensure he was not uncomfortable during the process. Even using different tools and methods when needed. Every single staff member was approachable, friendly, kind and knowledgeable. I would suggest this practice to everyone. read more

The staff was friendly , the doctor was knowledgeable and helpful. I'd recommend this place for hassle free visits.

I found out about this place because its right next to my dentist/orthondist! I decided to see if they were in the network of my eye care plan and they were so I decided to give them a try. My eye sight started to go bad this year so I finally decided to book an appointment. I received my first pair of eye glasses here. The doctor is very nice and the staff are patient. They helped me pick out my glasses that would be a good fit for my face and nose shape. I am very satfisfied and can't wait to go back in 6 months to get my second pair of glasses! Great variety and selection to choose from. They offer some very high end fashion glasses. A little too pricey for my first pair so I went with a Banana Republic pair that was on the lower end of the price spectrum. I remember having to pay very little out of my pocket. I would highly recommend this place. read more

I was very happy with the service I got there. Everything was sanitized and I felt like I got a very thorough I exam. Most places I've been, would have given me a lot of judgment for not getting my eyes checked in the last couple years but I did not feel that way there. Everyone there was so kind and didn't pass any judgments. Dr. Patel was very good about giving me options for contacts and ordered samples of different kinds so that when they come in, I can try them and pick which ones best for me. I really like that, that I was given options and not just handed some contacts that may not work best. Definitely will be back! read more

Love Arena Eye Care! My benefits changed and I was worried I wouldn't be able to stay with them but I'm so glad it worked out. I love Dr Patel as well as the blonde that was working the floor. I believe her name was Dana. She was very sweet and incredibly helpful. The front desk receptionist was also very hardworking and quick . Lots of multitasking and all with a smile . read more

They don't keep you waiting around and make you feel appreciated. They love their fancy toys, get a new one every year! Oh, they do a thorough job of eye exams and diagnosis; more in-depth than the big guys. read more

Arena eye care is best place for eye care. I went there for my eye exam, everyone here are so nice. They took really good care of our needs. My eye specialist was so nice and respectful with full of knowledge. Save your time by going here. read more

My experience was stressful. I was unable to see clearly with my new distance glasses after trying them out for days. So I left a message for the dr advising my concerns. Today, I went ahead and called the office anyway instead of waiting for a call back and the front desk person advised I can just come in, they will see what they can do for me. So I headed to the office right away. On the way there, Dr Patel called me and said that she had reviewed my concerns and wanted me to give the glasses a week to adjust to them. I then addressed that I would feel more comfortable if I can get checked again because I've already given the glasses some time... I cannot see distance clearly and I don't want to waste any time to say the same thing again in a week. So then Dr Patel said that she/they recognized that I am the type of person that worry too much and stresses out about my prescription being correct...um...I don't believe that being able to see clearly from one pair of glasses to the other is "in my head". I do not have issues recognizing when I can't see .. I have never had this issue before. At all. This is the only place that I have encountered this problem with and to be told that I'm just worrying too much so it affected my vision. What a joke. So then she said that if I feel more comfortable coming in then that will be okay too but at that point.. I do not wish to go back to a Dr that does not believe what I was experiencing to be real. So I ended the call. After a few mins, she called back and left a voicemail saying that they never leave patients issues unresolved and that they are wanting to be honest and true with the assessments. No apology... just to advise that they wouldn't leave patients issues unresolved and If I would like to come in again. I'm sorry, but no thanks. I will just see this as a lost. On a good note, all of the other employees were nice and helpful. Thank you for that. read more

I had my 1st visit to Arena Eye Care about a month ago and wanted to share my praise about them. At the end of August I broke my main pair of glasses and was wearing a backup pair that was causing me headaches due to defective coating in the lenses. I visited the office on August 28th for an exam and new glasses with the hopes that I could get my new glasses delivered in time for a vacation trip I was taking on September 6th. Dr. Holmberg and his assistant were great and very thorough during my exam. I was glad that my vision hadn't suffered too much loss since my last exam a few years ago. Next I looked at frames and picked out a pair that were to my liking. I was told that it would be about 2 weeks for my glasses to be completed and delivered. I was crestfallen as this would be beyond my vacation date but decided to move forward and paid for my glasses. I was COMPLETELY stunned when I received a text from the office that Friday the 1st that my glasses were ready for pickup! I don't know if they put pressure on the offsite lab to expedite my order but I was very grateful. Needless to say I enjoyed my vacation with my new glasses and look forward to my next visit! Thanks Everyone! read more