Rudest service ever! I made an appointment for first thing in the morning, before work. I got…read morethere a little early, doors still locked. Cool. Once open, I went in, stood at counter. Both girls acted as if I wasn't there. After coughing and clearing my throat, one girl, annoyed, asked if she could help me. Told her I had an appt. She said I didn't without looking. I showed her where I had made the appointment. Still wasn't going to honor it. There were no other customers there. I asked for the manager. She WAS the manager. I told her she needed to take classes on how to treat customers. The optometrist came out, and told me to leave! I then drive to Eyeglass World, where I was treated by friendly, respectful people. I had a new prescription and glasses that same day. These are just horrible, HORRIBLE people. Never go there!

Yesterday I went to Longe Optical located on N. Anthony Blvd, and I was waited on by the sweetest…read moregroup of employees ever, first I met with Emari, who was such a knowledgeable young lady and very kind, I also met with Dr. Alex Linebacker OD, very nice group of people, and very professional indeed, so if you need that yearly exam for your diabetes or new glasses, you can't beat Longe

MARSCHAND'S OPTICAL REPAIR RUINED MY GLASSES! I brought two…read morepairs of eye glasses to Marschand's Optical Repair on April 10th for a simple screw replacement on the temple arms. Both pairs were in good condition aside from the missing screws. A Marschand's employee said they could fix them both with no problem for $10 each. About 20 minutes later they brought my glasses back to the front desk. Immediately after putting one pair on, I noticed visible damage to the lenses. Both eye glasses were damaged; they each had spiderweb cracks and peeling from the tint on the lens. I returned to the counter and spoke with staff, including Cassandra, the owner. She denied damaging my lenses. She said, they only replaced the screws and then put the glasses in a "water bath" for cleaning. Her comments were the lens were defective, or perhaps damaged by the oils on my face or fingers. This explanation does not align with the condition of the glasses prior to service. Cassandra refused any responsibility. The only restitution she proposed: Cassandra offered - they could replace the lens in one pair of eyeglasses, if I had a recent prescription, for $70, but that would be with clear lens only - no tint. Her other offer was to put my glasses back into the "water bath" and see if it would take the rest of the "tint" off the lens. This experience reflects a lack of accountability and professionalism. I would STRONGLY NOT recommend having eye glasses repaired at Marschand's!

Apparently I never finished writing this review when I started it back in late October. My wife…read moreneeded her glasses repaired, and all the optical stores around us weren't equipped for that particular repair. Given the choice of spending hundreds of dollars for new frames and corresponding lenses, or making a 5 hour drive to Marschand's, we decided to make a long weekend out of it and made the drive to Ft. Wayne. It was the right decision. Marschand's got us in and out in about half an hour, for a total of $50, with friendly service while we waited in comfort. Definitely recommend.

I've been using Cunningham Optical Fort Wayne for over 30 years. I've tried other, cheaper quick…read moreservice optical places, but never had satisfaction with them. My recent appointment was very satisfying thanks to Angelica, the friendly and efficient tech. She is very personable and professional. I will stay with Cunningham to fashion my glasses.

Rebecca is awesome to work with. She has a great sense of humor and is very knowledgeable with her…read morejob.

I've purchased glasses at LensCrafters for years and in general have been satisfied. LensCrafters…read morein Indianapolis and St Augustine, Florida have been superb. I was self- employed for years and now since being retired money is tight and insurance that includes vision coverage is prohibitive. When I moved to the Fort I visited a small private practitioner to get a new pair. The exam for a new patient was $250.00 so I switched back to LensCrafters this time as they advertised an exam for $99.00.......good deal! My experience with the doctor serving LensCrafters was excellent and my glasses were ready in four days. So far so good! My three stars review is due to sales and delivery. After I picked out my frames and was ready to pay my bill the salesman asked if I wanted a year warranty on my glasses for only $44.00. I declined thinking it was too money to pay since I had ordered the scratch free option. He told me they didn't cover scratches etc. unless I bought the warranty. Suddenly he decided that he could take $50.00 off the price of the glasses if I bought the warranty! So I now have a warranty. It appears that the cost of their glasses are so inflated that they have a lot of money to play with. It would have been nice if they just charged me $50.00 less in the beginning!! I got a call that my glasses were ready for pick up. I arrived at the store at about 6:00pm on a Friday night! The store was busy but only two staff members were on duty. I waited for 45 minutes and lots of people were milling around the store and were waiting for help. When they got to me the manager could not find my glasses.....what the hell! It tuned out that they had reversed my name on the computer making it almost impossible to find my order. I finally got the glasses and after an hour I was out of there!......the glasses fit well and seem really good......let's get organized folks!!!!!....but I got a nice warranty!!!!!

In about an hour! nice glasses, nice selection. LensCrafters is where it's at. Nice glasses. They…read morewill get to you in about an hour. Go walk the mall while you wait for them glasses in about an hour. They will get to you in a jiffy, in about an hour. Go walk the mall for a little while. I go to the food court while I am waiting about an hour. They will send you a text and let you know. I like to go to diary queen on the top floor over by the food court. I go to the cell-phone fix it shop. ATT and all of that while only waiting about an hour. Spencer's is fun! I like the yankee candle shop too! After doing all of that your glasses should be about done! In about an hour! close to it.

This Eye Center is amazing. The staff are professional and polite. Dr. Mummert Is super nice and…read moreexplains eye conditions well. I felt that this was my most thorough eye exam in my life. Simply put I highly recommend their center for your vision needs!

Envision is doing a good job! Everybody is encouraged to wear masks and social distancing is easy…read moreas only a few clients are allowed at time. Equipment is cleaned between patients. The reception office staff and the people who fit you for new frames are helpful. They have a great selection. The doctors and assistants are through and competent. All tests are done well. They tell me that although things have slowed down due to Covid glasses are ready for pick up in about a week! I have no complaints. They are a good place on the south west.

Had a great experience here the lady that helped me pick out my glasses was amazing and very…read morehelpful in saying what looked good and what didn't, the Dr was great as well, I ended up getting my glasses in less than 2 weeks. The only reason I'm giving 3 stars is because I could not use my HSA card for my exam, could only use it for the lenses an frames. Its been less than a month and I decided I want to get contacts as well, they told me I would need ANOTHER exam. Well thats another $55 to the Dr cause you can only pay him in cash or check not my HSA card which I find odd. So I will be going someplace else that will accept my HSA card

I want to give a nice shout out to Meijer Optical on Lima Road in Fort Wayne, especially the…read moreoptician there, Janet. I've worn glasses for about 40 years and been getting a new pair every year or two since my very first pair. In that time, I've gotten glasses from small independent boutiques, big discount retailers, warehouse stores and the big chains in the mall. But my recent experience with Meijer and Janet, the optician, tops them all. Meijer had a nice selection of frames and Janet was just great at helping me find the best pair for me. I have a challenging prescription and, with Janet's help and Meijer's terrific prices, was able to get a nice pair of glasses, with 1.74 high index progressive Zeiss lenses, for about half of what I paid last year from a local optical chain here in Fort Wayne. If you need glasses, go see Janet at the optical department in the Meijer Store on Lima Road.

EXCELLENT SERVICE ... Tommy (the Manager) actually came out to my car and made sure my new glasses…read morefit and the lenses properly tinted/transitioned ... 15 out of 10 for price AND customer service! Ken - Ft Wayne IN

For a place that offers all these deals,because my insurance was medicare, I was quoted $420 for…read moresingle vision glasses even when I brought my own frames.

Wish I'd read some of the reviews before going there. The staff are unprofessional and rude. It's…read morehard to believe they can stay in business with the attitudes they have towards their customers. Very disappointing as it's a good location for me.

Great customer service. I called ahead to see about having my glasses repaired. Arrived 20 minutes…read morelater and was greeted by everyone working. One of the screws had became loose and needed retightened and adjusted. This locations seems more upscale and comfortable than the one on Coldwater Rd. I instantly felt more welcome than past experiences at the other locations. I think a lot had to do with the demeanor of those that were working. And...I was in and out and still had time to grab a bite during my lunch break!