The office experience was much to be desired. I called my insurance and checked my copay for the…read moreYAG procedure I was having. They informed me it was $45. When I arrived I paid the $45 then was told there would be an additional copay of $425. No advanced communication in any form from this facility. Just a confirmation of the appointment. I'm not upset with the charge its the fact it was not communicated prior to the appointment so I could have just had a check made out. Needless to say I called my wife who brought the check book and paid the fee. Delaying my procedure. The Doctors and nurses were friendly, courteous, and professional. The office staff was not overly friendly and one lady was very defensive of their policies directing the blame on me or my insurance company. It would have been simpler and less time wasting if the facility admin would have communicated, in advance, the full amount that I needed to pay. Very frustrating.

Sent here for no reason ended up having to pay $230 out of pocket. Waited forever in the PACKED…read morewaiting room, moved from waiting room to waiting room like cattle. All results came back saying I have no issues at all. So if the eye doctor at Costco sends you here because he sees some markers and thinks you might have glaucoma, don't believe them. Insurance didn't cover anything.

After attending 3 years of eye exams with this team, I was persuaded to have cataract surgery on…read moreboth eyes in October of 2025. Dr, Jeffrey Hudson was the surgeon. I was unexpectedly not fully sedated for my first eye surgery, and very uncomfortably felt both pressure and pain during the procedure. A better job of sedation took place on the second eye surgery; though still not ideal. The results of my surgery have been distressing at the highest level. Despite going into the surgery with very good close vision, everything close is now blurry. I can no longer read, and it immediately frightened me. When I expressed shock, the explanation i was given, was that "most people" want distance vision, so those were the new acrylic lenses he implanted. Dr. Hudson had years of eye exams to know my traditional field of vision; but arbitrarily chose (without consulting me, despite the business name) to completely reverse my quality of vision. I previously only used my eyewear to drive, as required by my BMV test results. As a result of my new surgery, if I wish to clearly see anything close, I must now wear eyeglasses. The complete reversal of my normal, lifelong (72 years) field of vision. I have been forced to trade wearing eyeglasses 1 hour each week, to run errands in the car; to now having to wear eyeglasses 12-16 hours every day, simply to do everyday chores, and enjoy my hobbies (reading, writing, and playing musical instruments). Dr. Hudson's surgery has ruined the quality of my life. Dr. Hudson and one staff member subtlety mocked my discouragement, and referred me to a specialist surgeon in Indianapolis to make any desired visual adjustments. Sadly, because i have distance vision, my insurance company will not pay for the close vision correction, and as a low-income senior citizen, I can not independently afford to pay out of pocket for the corrective surgery. I am left regretting a cataract surgery, which was not a pressing vision issue, for the rest of my life. Very unfair.

I have used Doctor Vangessel from Ophthalmology Consultants on two occasions, that required…read moreimmediate eye care. On both occasions I was impressed with his treatment, skillsets, and his teaching others while he resolved both of my issues. Dr. Vangessel keep me informed in all that he was performing, and he also remained in consultation with my normal doctor, that could not see me. Not only did he inform me of what was causing my loss of vision in one eye, he explained it to my wife. Well above and beyond what was expected, by us! In closing, we were extremely impressed with Dr. Vangessel and would recommend him to anyone searching for an eye doctor.... he is the best I have ever had! Dennis K. Owen

Customer service up front and the doctor are delightful! I would recommend them for all one's…read morevision needs. I had a great experience and it was a great value for my eyeglasses.

"I had to get my eyes checked because they hurt from staring at my top of the line Apple computer…read moreall day. Dr. Zachman was so patient and made me feel comfortable. He gave a great exam and was very informative. I will make him my perm eye doctor!"

They were very professional and friendly, explaining and answering all my questions. This earned…read morethem my confidence and recommendation.

I will confess my rating is biased based on the emergency service IRC was able to provide on a…read moreSunday morning. On this occasion the team was on call and got me in quickly. They were very professional and kind as they confirmed my eye infection. This was an abnormal office visit as it was just Dr. Kim and our family. He methodically and expeditiously worked us through the enrollment process - not his gig I'm sure. Dr. Kim was excellent about explaining what was happening and what was coming next. He had to inflict some pain on me but was very gentle and encouraging as we got through a tough situation together. Dr. Kim was great about setting up the next all important appointment on our schedule. Our follow up with Dr. Kim was just as encouraging. He was very kind and helpful and encouraging. I don't know how the rest of the doctors in this practice are...Dr. Kim was outstanding. As a review on the rest of the center. You will find IRC in an isolated building set back off the road. The sign is easy to see. Making a U-turn if you are going east bound is a challenge. Otherwise not too difficult to find. There is plenty of parking near the entrance. The lobby is large and comfortable. The whole facility has a bit of a dated feel though it has nice wooden floors and trim. The staff here was very friendly for the first visit. The were helpful getting paperwork done and setting up the next visit. I honestly don't know all the types of services they offer. In my case...the first two visits have been excellent!

The good - Dr. Schroeder is a great ophthalmologist…read more The bad - in the many times I've called to make an appointment, I have never had anyone actually answer the phone. You have to leave a message and wait for a return call. Inconvenient for those of us who work and can't answer the phone at anytime.

SCAMMERS. FRAUDULENTLY charge EYE EXAMS as medical to make you pay more. Will claim you COULD have…read morea medical issue in the future so that justifies them charging you medical. For an eye exam. A scheduled yearly eye exam appt where ONLY an eye exam was done. Do not recommend. Do not go unless you want to be scammed.