I had my eye exam and ordered new glasses. I received a call that my glasses were ready for pick…read moreup. When I tried them on I told her my vision was worse with them on! She told my to wear them for a couple of days. I had a severe headache.... I called the back several times before I could get another appointment... When I went in I assumed I would see the doctor... Nope just going to see the lady to vetify my glasses prescription! Why wasn't this done when I tried on my glasses! This company's policy are horrible!

I have really mixed feelings about this place and my experience here, since some parts were…read morewonderful and some aspects left me frustrated. Let's start with the good. The tech was very friendly. She explained all the tests before she conducted each one. I did think it was odd she had me take a colorblind test, since I'm adult, currently wear glasses, and have obviously been to an optometrist before. Although, perhaps it's a new patient policy since this was the first time I have been to their office. I knew I wasn't colorblind, and no surprise, the test indicated the same thing. Dr. DeWit is very nice. She seems knowledgeable and efficient. My frustrations started with trying to find glasses. The frames available for purchase span a couple walls of the office. I was looking for something trendy and there was a lot of mediocre. Perhaps if you don't care a whole lot about what your glasses look like, you'll be fine getting frames here. I will note, the last place I got glasses was super trendy in San Diego, California, so I recognize my standards might be high. I did find a couple pairs that were good enough. Nothing that sparked joy, but would work. My glasses arrived a week a part, however I wasn't able to pick up my glasses until after the second pair arrived. I ended up in a frustrating game of phone tag trying to schedule a time to come in and get fitted and pick up my glasses. I left two messages and called three times when my calls weren't answered. I finally was able to schedule a time to come in and was told that they would make it work and fit me in. That was not the case. I arrived at my scheduled time. Waited 25 minutes to spend 4 minutes getting my glasses fitted. So, my advice would be to get your eyes checked here, but take your prescription and get glasses elsewhere. I really could have used at least one pair of my glasses last week. The phone tag coupled with the long wait was pretty unacceptable.

Outstanding personable doctors and on time! Squeezed me in…read moreat end of day for emergency.

We have been coming here for 10 years and we love it. The only thing I have to say is if you're…read moredriving south on Lima getting in the parking lot is a little tedious. Nice private parking lot that isn't very busy. Very clean grounds and clean inside. Staff is super friendly and always willing to go out of their way to help you with any questions or insurance needs you have. They are so accommodating with appointments and glass repair and any mishaps that we may have. They are not only nice but they are personable and like to chat for a few to get to know you better. That friendly demeanor moves to the back offices too. The dr's assistants are so friendly and make sure you're calm and they tell you step by step what is going to happen. The dr is amazing. We love her. She is so sweet, nice and personable. When you need new glasses they usually come in very quickly and it's easy peasy to pick up without making another appointment. I can't stress enough how much we love it here. I def recommend them if you're looking for a new ophthalmologist.

The office experience was much to be desired. I called my insurance and checked my copay for the…read moreYAG procedure I was having. They informed me it was $45. When I arrived I paid the $45 then was told there would be an additional copay of $425. No advanced communication in any form from this facility. Just a confirmation of the appointment. I'm not upset with the charge its the fact it was not communicated prior to the appointment so I could have just had a check made out. Needless to say I called my wife who brought the check book and paid the fee. Delaying my procedure. The Doctors and nurses were friendly, courteous, and professional. The office staff was not overly friendly and one lady was very defensive of their policies directing the blame on me or my insurance company. It would have been simpler and less time wasting if the facility admin would have communicated, in advance, the full amount that I needed to pay. Very frustrating.

Sent here for no reason ended up having to pay $230 out of pocket. Waited forever in the PACKED…read morewaiting room, moved from waiting room to waiting room like cattle. All results came back saying I have no issues at all. So if the eye doctor at Costco sends you here because he sees some markers and thinks you might have glaucoma, don't believe them. Insurance didn't cover anything.

I was thrilled to finally be without glasses after 50 years, but that only lasted for 3 weeks,…read more No one could figure out is wrong.. I have 1 diagnosis after another and now I can't drive, can'sew, can't crochet among other things. I would have been better off not having cataract surgery. No one there seemed to care.

Dr. Ponugoti is an excellent surgeon. Her attention to detail at the post-op appointment the next…read moreday was exceptional. The office staff is also excellent. The nurses are experienced and very reassuring to the patients and their "drivers". We return next week to have the other eye done to remove cataracts.

I had a cataract removed from my right eye. Bolling encountered a "floppy iris" during this…read moresurgery. My iris was damaged. There is equipment the surgeon can have ready to deal with a floppy iris, but, as Bolling himself said, it isn't cost effective. So disregard claims of "state of the art" equipment. Furthermore, at my day after surgery appointment Bolling's first words were, "You're right on target." It was only after I said I couldn't see much with my right eye that he explained the floppy iris. Bolling then told me that he could perform laser surgery to "clean up" what he was unable to finish in the original surgery. I paid $268 out of pocket (and I suppose my insurance paid a lot more) but the laser surgery did no good. He then explained that when I got my glasses it would be much better. And, he would give them to me at his cost. I still had to pay $348 out of pocket and the glasses do no good. I have a cataract in my left eye but Bolling will not touch it.

totally unhappy with my entire experience here I went to see Dr. Kevin Egan. He did my exam and…read moresaid that my eyes had got better. Reduce my contact lenses when I tried to use them I couldn't see went back to my old prescription. Had to pay more and I'm still waiting for a refund on my contacts will never use never use center again I have an appointment in the new year at another optical center it will be interesting to see the results. I will post them. I felt like the lady at the front desk seemed confrontational and knowing Rich this is not the I'm used to terribly terribly unsatisfied.

My husband got a metal shaving embedded in his eye on a Friday evening after hours. Dr. Laura…read moreCavadini got him into the office immediately when it happened, removed the shaving comfortably, got him appropriate antibiotic therapy, and scheduled a follow-up in a timely matter. We are very happy with Dr. Cavadini's concern and thorough care; highly recommend her!

From the owner: Michiana Eye Center offers the best treatment for your eyes. We work with you from the first eye…read moreexam to keep you seeing the best you can. We offer a comforting, professional atmosphere for people of all ages and heal conditions. Whether you are needing laser eye surgery or just a new set of frames after an annual eye exam, we do it all. Michiana Eye Center also offers the state-of-the-art surgical center to prevent blindness. Our center will serve your eye health for a lifetime. Our offices are in Elkhart, Goshen, Mishawaka, Plymouth and South Bend. We have been providing eye care to your local communities since 1980. Please give us a call today!

They Do a eye a test without telling you, it's not covered…read moreby insurance and then want you to pay for it without asking if you wanted it done

Great place. Help me repair glasses I'd buggered up. Nice quality and people…read more They take most insurance but call ahead.