Love this space! The vibe is very chill and the anesthetists and massage therapists are very…read moreknowledgeable. I went with a broken knee once, and they were very kind, compassionate, and the massage therapists knew how to work around it and ease the pain. I highly recommend!

Worst, most painful massage I have ever had. No lotion, dragged my skin, I feel bruised and…read morebattered. I literally felt abused as if the woman hated her job and was taking it out on me. She flopped me around like a rag doll. Manager didn't even listen to me.

Pretty service and patience but overall a great experience. I'm just surprised I haven't been here…read moresooner.

My daughter and I went for a mother/daughter spa day for her birthday. We purchased 2 Groupons for…read moretheir head spa services and I added a facial for my daughter. The head spa service was not relaxing at all the lady that did my service was very rough , it was my first time having this service done and it was awful. The 2 ladies in the room were talking to each other during the service and they were making so much noise with whatever items that were using on our heads that it was hard to relax. I also noticed that were using water from the bathroom sink, and bringing it back to our room. My daughter had a facial right after the head spa treatment and I saw the technician bringing in water from the bathroom sink, my daughter said she was wringing a towel from the bucket and putting it on her face. I waited in the lobby for my daughter to come out and saw a little girl sitting at the desk answering the phone. She was definitely under 14, she saw me come out and asked me "did you pay?" As if I was going to walk out without paying. There is a bit of a language barrier with the ladies so maybe that's why the kid was at the desk. When I was ready to pay, the lady said there would be a $3 charge to use my credit card for the facial, but then said I could just zelle her to avoid the charge, which I thought was odd. I would absolutely not go back to this establishment it appears they have good reviews for massage, but I would never get any other services here. I'm questioning whether they are licensed estheticians doing facials out of a bucket.

This place is incredible - I've been coming here for 5 years and seeing Caitlyn exclusively for…read morehair. She is the sweetest and is always honest about what's best for my hair! She does weft extensions and I have never had an issue with installation, she always makes them look amazing and blended perfectly. The head massage during the hair wash is the best, and everyone is always so friendly. The tea they give is amazing as well. I love the vibes of the salon and it's such a treat when I have my appointments. I have gotten my eyebrows waxed and tinted before as well as a chakra massage and they have all been lovely as well.

Lynne was great. Love my hairstyle. She was very attentive to my questions and concerns.read more

I really enjoyed my haircut here. They start with a shampoo which is always nice and relaxing. I…read moreasked My hair stylist for her opinion on my haircut and she was helpful with suggestions. I liked how my hair cut turned out! The salon has nice decor and looks clean.

I went to Niki Moon Salon Naperville, for balayage and showed the stylist exactly what I wanted…read more Before starting, I specifically asked if she could achieve that look, and she said yes. After about two hours, I could barely see any difference in my hair. The only noticeable result was that my hair felt much drier and more damaged. She then told me that because my hair was very dark, she could not make it lighter. That is unacceptable because she saw my hair before starting and still told me she could do it. Since she could see that I was unhappy, she offered me a discount to come back a second time and redo the process to get the lightness I originally wanted. I went back, spent another two to three hours there, and after all that, she put a dark color over the lightened parts and left it on for about 20 minutes. The result was still almost nothing--just dry, damaged hair with barely any visible change. Even my friend could not tell that I had done anything to my hair. I paid $500 and got basically no result. If you have dark hair, I do not recommend trusting Niki Moon Salon for balayage or highlight or ... They may say they can do it, but in my experience, they could not deliver the result they promised. The stylist later said she put dark color over the lightened areas because I told her I did not want red or yellow tones. But I have had balayage done many times before and achieved lighter results without red or yellow tones. Avoiding brassiness should not mean making the hair dark again and leaving the client with no visible result. In my opinion, if a stylist cannot achieve the requested result on dark hair, they should be honest before starting instead of wasting the client's time and money. I do not recommend Niki Moon Salon for people who are not already blonde. This photo was taken right after her second appointment. Can you see any difference? I couldn't either! I also showed the hairstylist a picture of what I wanted. $500 for... nothing!

I bought a Groupon facial, the price was fantastic…read more They meet you in the hotel lobby if you aren't a hotel guest. My aesthetician was on time with getting me from the lobby. The spa suites are located on the eighth floor. The facial was pretty standard, slightly mediocre. There were awkward technical issues with the steamer, which took her about five minutes to fix. She did apologize for the issues and ended up getting it working. At the end she had to collect her belongings which is also a little awkward. It would've been great if she could've got the bath started so I didn't have to wait 15 minutes for it to fill up. You have 25 minutes to relax in the room and take a bath or a shower or use the sauna. This would be an excellent experience or well worth it if they allowed more time. The bath took 10 minutes to fill up/figure out and I only had 15 minutes left. 15 minutes is not enough for a bath and to get ready. I would've really enjoyed the amenities if I was allowed more time. I would say 45 minutes would be ideal. I think they should price higher if needed and give people this time. Without time to enjoy the amenities the spa is really just average. I like the brand of soap that they had available and that it is in a private room. Overall, everything just felt very rushed and not relaxing like a spa should be.

So I planned a Spa Day at Le Meridien Oakbrook & I must mention that the Spa Therapist were great…read more My husband & I enjoyed our massages & facials. I would have given more stars for them however the aspects were great disappointments. I was very disappointed that a floor was not dedicated to the Spa. Instead it was in two guest rooms converted into somewhat cramped rooms. SMH Would have expected more from both the hotel and where it's located. We were told we could grab a bite to eat in the restaurant on the 9th Floor in between services. The restaurant was Closed! Then we were told we could grab a coffee and a quick bite downstairs in the Lobby. Apparently the person we saw at the bar on the way in to our 10:00AM left because when I came downstairs the bar was Closed. So now I must wait 45 minutes for my husband, hungry and thirsty. Would not recommend this Spa to anyone. Definitely didn't start our Wedding Anniversary activities well. Prayerfully it will get better.

Pretty good for massage. I really need my back massaged and they did a great job and the price was…read morewhat I was looking to pay roughly.

I called for an appointment, and the women who answered (who said she was there every day), was…read morevery hard to understand and I was struggling to confirm whether I could get a female therapist for a 90 minute appt. She said no, then said just come in. After I inquired further about whether she could confirm the appointment per my request, instead of saying yes, she said come in. I inquired one more time to confirm I could get what I requested, she barked at me and said "I'm here everyday, you come in" in a nasty tone. I replied that I don't think this will work out and said goodbye. Very rude, hard to understand and not accommodating at all. X'd this place- I'm just trying to relax- sheeesh.

kathryn and brenda are fantastic. great environment. professional. relaxing…read more i am a member and its reasonable

Crystals - Kyanite, quartz, citrine, celestine, black tourmaline, selenite…read more Balms, oils,

The ambience is amazing - you can't NOT relax. It's basically a hallway full of rooms, instead of…read moredoors there's curtains. There's loud wave/ocean sounds and only whispering so you don't disturb others. I went in for an 80 min prenatal massage and it was great! Robert made sure to focus on the areas I was having soreness and really got into some of the pressure points I needed worked out. I would go back again!

The Bali-inspired massage was accompanied by the soothing sound of beach waves, replacing the usual…read morespa music, though at times it sounded like a loud air filter. Inside lighting was quite dim for me, given my aging eyes. Had a somewhat difficult time walking from the powder room with bright lights to the massage room. My eyes didn't adjust well with the dark ambiance. The staff and massage therapists were friendly. Mine did a great job with her massage techniques. I opted not for a deep tissue, but just a chill one. The massage oil had an amazing scent! This place had an organic, minimalist decor that I absolutely love!