It blows my mind that there are reviews from people who THINK they can fraudulently bad mouth you…read moreand your business! I'm glad you do take the time to respond back, because people like this really don't deserve it. However, as a former small business owner myself, dealing with people who think they can get away with lies or misinformation are despicable. Anyways, I've been totally satisfied each and every time my husband and I have been coming here, for over twenty years, including when Dr. Au took over the practice from Dr. Huey. Thank you for always being friendly, patient and informative.

Wow -- I'm blown away! Dr. Au and his staff are AMAZING!…read more I'm such a chicken when it comes to anything involving my eyes, but from the very first phone call, the ladies at the front desk made me feel completely at ease, and even excited to come in for my eye exam. My husband and I came in simply because it was time for our checkups, and the whole experience exceeded our expectations. We went in thinking we might need contacts, but thankfully we're at a level where they weren't necessary (yay!). The exam itself was thorough, efficient, and surprisingly easy. Even the dreaded air test for glaucoma, which I usually hate, was quick and painless. The paperwork was clear and easy to complete, which was such a relief compared to other offices where forms feel overwhelming or confusing (almost punitive LOL). I also loved the office ydecor. It's full of travel souvenirs and sports memorabilia, which gives the space so much personality and warmth. I really appreciate offices that feel personal and welcoming rather than cold or sterile. Dr. Au is truly exceptional. He's patient, funny, and genuinely caring. What really stood out to me was that he took the time to get to know us: our lifestyle, habits, and reasons for coming in, and offered personalized advice that actually felt doable. I felt seen and heard, which is honestly rare and so refreshing in healthcare. I just moved back to the South Bay, and I'm so happy to say I've officially found my eye doctor. Dr. Au and his entire team are the best. I'll absolutely be referring friends and family- highly, HIGHLY recommend!

Dr. Amy Kim at Del Amo Fashion Center in Torrance was fantastic. My pediatrician recommended her,…read moreand even though I didn't have an appointment, she was kind enough to see me as a walk-in. She is warm, friendly, and extremely knowledgeable. Plus, the prices were very reasonable with my insurance coverage. I highly recommend her to anyone looking for a great optometrist!

Another year in the books...year 17 for me being with Ms Am Kim.....love the staff and the upgraded…read morefacility has been always an added bonus. The staff knows what the clients needs and they really go above and beyond to provide the utmost care. I mean 17 years witb the same doctor says a lot about why I keep coming back year after year. Thank you for all that you do. It is much appreciated.

I like this place, it was pretty efficient to go in for an eye exam and get an updated…read moreprescription. Made a reservation and was seen by the optometrists within 15 mins top, and she explain each test prior to the examination. Then I got my prescription and was out of there in 20 mins.

Dr. Quick is knowledgeable, professional, experienced, understands what is important to me, and…read morepleasant. I didn't have to wait. I didn't feel rushed and her exam was thorough. Great practice!

I used them out of Blink Optometry on Hawthorne by the Galleria. Service was great, and staff was…read morevery friendly. I was quoted up to 3 weeks for glasses to come in, and they came in 9 days. It was great. I had the pleasure of also being seen by Dr. Compton to provide with with the correct prescription. Over the past 10 years, I've seen half a dozen optometrists, and I would say she is the best one of the bunch. She asked all the correct questions, and got the best results possible. I can say definitively, she's the most attractive Optometrist I've had, but you are not going to pick a place because your doctor is hot. She's cool and competent.

Been going here for several years and very content with the DR and staff and love the selection of…read moreglasses

Debra Alexander is a scam artist and can be vindictive. I went to see her for contacts in December…read more2025 because I wasn't given a contact exam during my regular visit. I wasn't aware that a contact visit was separate because my eye doctor in CT always did both at my yearly visit. When I came in I had my eye exam and ordered my box of contacts. Then I came back in March for my regular yearly exam. Before I came in I received many messages telling me to wear my contacts at the visit. I thought why should I? I already had my eyes checked for contacts. When Alexander came in the exam room there were no pleasantries and she just immediately sat down and started asking me how my vision was and she put the letters on the wall. She changed the letters and each time I could not see them at all. I immediately panicked because I couldn't see anything and she had flipped the letters many times. I thought I drove here and could see fine and I was sitting in the lobby reading on my phone just fine. I didn't know what was wrong with me that I couldn't see. When I asked questions, but she didn't answer she just kept on with her test. When she was done she said I had a different prescription in both eyes and that I would need two new different boxes of contacts. She had me take out my new contacts I had just worn to the office and throw them away. I refused to do that so she gave me a case to put them in and I put her contacts in she was prescribing me. I told her they were uncomfortable. She wanted me to try them for a few days and let her know as soon as possible if I liked them so I could bring my other prescription contacts in. She then took me out to the front to place an order with the tech. Mean while as I'm trying to keep up with her I'm thinking wait a minute when am I going to be checked for glasses? I wanted to use my insurance for glasses. I tried to ask her but she went back in the technician office and she said she would be back. I hoped then I would get a chance to say I want to use my insurance for my new prescription for lenses. I didn't even want to change my frames because she doesn't have a good selection or very many choices of glasses for women. The glasses selection cater more to men. The tech came out and I asked her if the doctor was coming out and she told me no and that she was seeing her next patient. Alexander told me she would be right back. The tech started talking to me about the contacts and placing my order. I was very confused and frustrated and I told the tech I feel very scammed. I told her I had just come in the office and had my eyes checked in December how is it my eyes dramatically changed in a few months and now I'm going to need two new boxes(a different prescription for each eye), which is going to cost me even more money and these are not the same brand and they probably cost more because they were a contact that dealt with stigmatism and bifocals. I told the tech I didn't come in to have my eyes check for contacts. She said well it's because it says in your records that I complained that I should have had my eyes checked for contacts during my yearly visit. I had that conversation on the phone with the receptionist and she explained that they are separate visits. I understood once she explained it but clearly I was being punished and scammed at my yearly visit. I told the tech right then that I felt scammed and that I didn't want to order the new contacts and that I would stay with the contacts that I just received in January. I was happy with them and I wanted to use my insurance for new lenses in my present frames. The tech said she would report my feeling scammed and how I was treated by Alexander to the office manager. I thought to myself what for? She works for her what is she going to do. Once I got my glasses I requested my records so I could go else where. The receptionist told me that she would let Alexander know. I said ok but why can't I just come in and pick up my records. She told me that Alexander needed to look over them and clean them up. I found that very suspicious. Why do they need to be cleaned up. I asked for the last 3 visits and it took 5 days to get them. I went in and picked them up and left. When I got home I looked at them and saw that my December visit was not included. I went back the next business day and requested my records for that visit. They then had to get permission. I told them I wanted the records for the visit but they asked me did I want my contact prescription. I said well yes I want that included but that I wanted all the information on that visit like what I had been given for my other visits and I showed them the records that I had been given. After they talked to Alexander I was only given my contact prescription and not the test records of that visit broken down. How convenient that I wasn't given those records to compare my December visit with my March visit. Very Calculating!

I had an appointment here yesterday for the first time! I really appreciated all the Doctors…read moreexplanations and thorough exams! Everyone there was very nice and helpful as well! It was all so easy! Can't wait to get my new glasses!!!

I had a great experience with Dr. Bruce. She took the time to do a comprehensive evaluation and…read moreclearly explained everything, along with the options available to me. The trial prescription she provided is working well and is to my liking. She is kind, informative, and professional. The staff was also very friendly. Highly recommend! I look forward to my next check-in.

Dr Gerring is the hometown Optometrist you've been looking for. Very friendly staff. Open and…read morebeautiful facility. You walk away knowing you had a high quality exam. They are special here. So glad I found them through my VSP Ins

If I could give more than five stars, I absolutely would!…read more I wanted to take a moment to recognize Geneve, the Practice Administrator, for providing one of the best customer service experiences I've had in a very long time. My fiancé needed a same-day appointment before Friday, and as a brand-new patient, I honestly wasn't expecting much in terms of availability--especially on such short notice. This was actually the fourth office I had called, and by that point I was preparing myself to keep searching. From the moment Geneve answered the phone, though, everything changed. She was incredibly knowledgeable, well-spoken, personable, and genuinely kind. Our conversation felt less like I was speaking to someone at a medical office and more like I was talking to a friend I'd known for years. She even laughed with me while I jokingly vented about my fiancé's habit of waiting until the last minute to schedule appointments! Although the only appointment initially available was later in the afternoon--which wasn't ideal since my fiancé works third shift and needs his sleep--Geneve never made me feel like I was asking for too much. She simply said she'd verify his insurance information and promised to call me back if anything changed. I barely had time to consider calling another office before my phone rang again. She had already confirmed his insurance, and while we were talking, one of her coworkers mentioned that an earlier appointment had just opened due to a cancellation. It honestly couldn't have worked out more perfectly. The entire scheduling process was seamless, quick, and stress-free. Geneve's professionalism, positive attitude, and genuine eagerness to help made what could have been a frustrating morning into such a wonderful experience. Calling at 8:06 in the morning and being greeted with that level of warmth, patience, and enthusiasm truly made my day. Although I wasn't the patient, my fiancé had nothing but wonderful things to say about his visit. He mentioned how beautiful the office was and how thorough everyone was throughout his appointment. Since it had been well over 20 years since his last eye exam, he was pleasantly surprised by how comprehensive everything was. He also spoke very highly of the ophthalmologist, saying she were incredibly knowledgeable, informative, and never made him feel rushed. They took the time to answer any questions he might have had and made the entire experience comfortable from beginning to end. To Geneve: thank you for going above and beyond. Your communication skills, compassion, and dedication to helping people are truly exceptional. Employees like you are the reason people become lifelong patients. If promotions are based on outstanding customer service, I think you've more than earned one! Infinity out of ten--we will absolutely be recommending this practice to our family and friends. Thank you all so much for fitting him in and providing such an incredible experience!

My family and I love coming to this place!! The Doctors and…read moreStaff are professional, caring, knowledgeable, and friendly. The facilities are extremely clean. There is plenty of street parking. Thank you for taking such great care of my family!!

Great customer service! Costco definitely has the best prices for frames! I would definitely…read morerecommend

This location has the worst customer service when it comes to booking an appointment. I've called…read moreover 5 times and they hang up. I can't make an appointment online. When I go in person they said I need to call and make an appointment. No walk ins or make appointments.