The office Personnel were very nice. Dr. Richards is insensitive and not aware of his patients…read moreneeds. He did not correctly diagnose my condition and prescribed me expensive drops that I did not need, were painful and did not work. When I had concerns about the drops he would switch me to a worse drop. My concerns about pain in my eyes were written off as dry eye. He seems to have a very narrow view of eye diseases.

Had an outstanding experience from pre op to post op on my LASIK surgery with Dr. Richards. He was…read morethorough, professional and very personable. I felt confident going into surgery knowing he knew my eyes and my correction. Having my eyes operated on seemed daunting and scary but Dr. Richards was very reassuring and calming. He was great at answering my questions and following up with me. He corrected my vision to better than I ever saw with glasses or contacts. It has been LIFE CHANGING! I have recommended him to all of my friends and family! He's the best of the best!

Dr. Peterson got us in last minute after my daughter had an eye injury. Thankfully all was well,…read moreand he made the experience a great one for our girl. She was pretty nervous throughout the appointment, but he was patient and kind all the way through.

From the owner: Ophthalmology, including: routine eye exams, ocular disease screening, ocular disease diagnosis and…read moremanagement, various types of eye surgery.

I received a call the next day. They made contact with their distributor and they have a gun metal…read moregrey "sample" that they can use to replace my frames and have offered to remake the lenses and exchange my glasses for free. Turns out the lenses were under warranty because I had reused the frames from a prior pair of glasses. The frames have been discontinued. It will be a couple weeks to get the replacements and they are letting me keep the current ones while I wait. Much better customer service. I've updated to 3 stars from 1 star because they are trying to make things right. Not possible to completely recover from the original poor interactions but I have to give them credit for doing what they can. I'll update again when the glasses arrive and I exchange them. Could go up or down 1 star based on the final result.

Zero Stars - Absolutely Terrible Experience If I could give…read moreMountain View Eye Center at Holy Cross zero stars, I would. This was one of the worst experiences l've ever had at any medical office. I arrived 10 minutes early to my scheduled appointment, to fill out paperwork. To my surprise, there was no receptionist at the desk, so I stood there waiting the entire 10 minutes, which completely defeats the purpose of coming early. Yes, they were able to fit me in due to a cancellation (which I appreciate), but it took me less than 10 minutes to complete the paperwork. I was told that I was checked in, Despite that, I ended up waiting over an hour past my scheduled time (1:20 pm) with Jepsen, Nolan L. - and still wasn't even seated. To make matters worse, people who arrived after me were being seen before me. It was clear my appointment and time weren't being respected. I've been to many eye centers before, and this was by far the worst. Unfortunately, I had to leave my previous eye doctor because of a change in vision insurance, and Mountain View was recommended to me. I seriously regret taking that advice. In the end, I walked out. This place is completely unorganized and unprofessional. I won't be returning, and I won't be recommending it to anyone. Now they want to charge me $50 dollars for missing my scheduled appointment, but seriously you guys waiting past an hour for a scheduled time isn't does not make it a scheduled appointment.

Dr Nelson is a retired Commander of the 419th Fighter Wing Medical Squadron at Hill Air Force Base…read more He is an ophthalmologist and eye surgeon for Tanner Clinic. I have been going to Dr Nelson for 13 years for a complicated eye condition dude to radiation and a pituitary tumor. Dr Nelson is the best and makes me feel comfortable all that can be done is being done. Recently my Father started going to him for macular degeneration.

absolute jerk. my six year old went in there for an emergency appointment and he was such a…read moredismissive provider! The MA and I both cried after the appointment. My six year old has been in the ER three times in the past three weeks and has pancreatitis. Yet this provider said my six year old wasn't cooperating . When I explained how much pain my child was in his response was "he has been a doctor for 35 years and knows what pain looks like." he then rolled his eyes at me as he was leaving saying "he understands pain. he has five kids and grandkids. my six year old must just have a headache." it caused me to break down crying and the MA to cry with me. I've never had such a horrible experience with a provider. I've never seen a provider be so dismissive towards a child in pain.

As it turns out, my husband was diagnosed with neuromuscular autoimmune disorder, absolutely no…read morethanks to Dr. Wallin, who all but suggested my husband was lying about his symptoms. Told my husband to go home and see if it goes away. Not a doctor I'd ever recommend to anyone.

very frustrating wait times. first appointment was for 4 pm and didn't see a doctor until 5:30…read more second appointment time was for 1:50 and no doctor seen unail 3:40- almost two hours of waiting to be seen. no explanation was offered the first time. the second time: a person who required an interpreter took a great deal of his time. waiting for 2 hours past an appointment time is unacceptable.

I moved from SLC near the Tanner Clinic off Antelope Dr. I didn't have any expectations as all…read moremedics seem overwhelmed in 2024. I left a comfortable provider but through insurance I was allowed to research my own provider and took a chance on Oliva Bently. This amazing individual was honest with me (she had no idea how to treat this unique problem) LOL -but prepared me for that. This awesome doctor took time to discuss my symptoms without gaslighting or dismissing my opinion of what is happening. This kind professional suggested specialists for my problem and offered pre - authorizations for that help. When my daughter went to the same Tanner clinic they hooked her up with a professional who was thorough, understanding, and kind. Its been years since my adult daughter had someone like Megan however, after just a few visits Megan moved - Ugh- starting over soon.

The worst experience I have had with another person was here. I was nervous going in to see the Dr…read moreand was trying to hand the nurse my insurance card. She ignored me for a good bit then looked up and snapped at me saying she had not asked for my card. I stood there embarrassed for a few then she said "NOW ILL TAKE YOUR CARD". I felt like a reprimanded child, I was so out of it I handed her my credit card. She took the card and flung it back at me saying "this isn't your insurance card, do you not have insurance???" I picked up my card and left. I'll never go back.

Took my daughter here for her first eye exam and the whole community is amazing. The Dr made her…read morefeel confident and comfortable during the whole exam. Also educated us about the process and what to expect. Since I've been to many Drs and worn glasses personally for 20 years, I felt everything was honest and ethical. Great service! Affordable cash pay option.

I have always love Shopko optical and was so excited when I found out they still existed. Doctor…read moreHaderlie is awesome and I have been going to him for over 10 years. Staff was very friendly and helped me pick out my glasses. Anyone looking for a place to go for contacts or glasses should go here!

Retina Associates inspired me to write my children's book, and get it published to try and have…read moreproceeds go towards research with MacTel. Macular Telangiectasia is the eye disease that makes one go blind slowly. The Dr's at Retina Associates are caring, and knowlegable on so many different eye problems. If anyone in your family suffers from any kind of eye ailment I definately suggest you go to Retina Associates. They have several locations in Utah, and are always there to help.

Shortly after being diagnosed with a partial posterior vitreous detachment, I experienced a second…read moreepisode that completely eliminated vision in my right eye. I returned to Retina Associates of Utah, where the original diagnosis was reaffirmed, but I was advised to "come back in two weeks" without a clear explanation for the sudden loss of visual acuity. Seeking further evaluation, I consulted two retinal specialists in Texas. Both identified a vitreous hemorrhage associated with the detachment and expressed concern that the hemorrhage prevented a clear view of the retina, making it impossible to definitively rule out a retinal tear or detachment. Given that risk, they recommended an urgent vitrectomy. The surgery was successful. My vision was restored, and the retina was confirmed to be intact. Based on this experience, I am concerned that the seriousness of my condition was not fully recognized during my visit to Retina Associates of Utah. The recommendation to wait, despite a complete loss of vision and an obscured retinal view, did not align with the urgency expressed by the specialists who ultimately treated me. For that reason, I do not plan to return to this practice for future care.