Great visit the dr and staff were quite friendly, and yet professional. Frames were pricey though.

DO NOT GO HERE. SCAM. FTC LAWSUIT I went in for ortho K lenses and was scammed. Lens that did not work and no help from El hage or his daughter. Found FTC lawsuit for the same issues I had. https://www.ftc.gov/news-events/news/press-releases/1998/02/ftc-alleges-second-company-made-false-deceptive-claims-eye-care-treatment I changed doctors and they refused to share my file with my new doctor. My new doctor called them and they still refused. Priced $500 for consultation while others charge $120. read more

Eye Care Associates - Optometrists Near Me - Houston, Texas

I walked in and saw to the right their eye glass displays and asked to bump my initial appointment from ophthalmology to optometry and although there was a slight hesitation due to a couple reasons one of them being making two appointments into one. The staff was professional, wait time was no more than 5 to 7 mins at least that's how it felt to me. Saw the doctor, we went over the reasons for my appointment, she paid attention, and listened well. I asked if she could test me for new eyeglasses and she did say Yes but only after she evaluated the issues I had with my eyes. With a green light and in less than 10 minutes I was choosing my new frames and sun glasses but not before I met her furry child, dogs make my day. This was on a Friday and by Monday morning I picked up my first pair of three and by Wednesday the rest of my eyeglasses were ready. That was impressive. I honestly thought I would have to wait 15 to 20 days for my new eyeglasses and on top of that deal with issues such as lenses falling out of their frames and I say this because my husband had to wait 20 days and his lens was loose from its frame which lead him to take them back to the optometrist and wait 7 more days for repair. I had never seen such incompetence in the USA but quality and service his no longer of interest just money. However as a client you have the power to choose your service provider not the other way around. I don't settle for less than what I want and need and this place said Yes to my expectations. I am very satisfied. read more

Hi, I've been going to eye doctors for 29 years. I never be able to wear my glasses always I have problem. I have headache. I can see well on 2024. I went to that doctor Sylvie. Office and for first time in my in my 29 years I've I've been trying to wear glasses. She's the first one to give me the right prescription She is a very dedicated doctor. She care about her patient. She make sure you get the right glasses. They look good on you and you can see good. I really appreciate it. She's the best we need more doctors like her. Thank you very much.Sylvie read more

This location has the nicest workers and Doctor. Unfortunately I travel a lot and is unable to keep them as my eye professionals. I wish all eye centers were this kind and devoted to excellent customer service. read more

Dr Sylvie El Hage is so friendly and helpful! She helped me pick out glasses with an eye for detail and I didn't feel rushed at all. I just took my dad to see her as well and he raved about the experience being way too easy as well :). Would recommend! read more

I've seen Dr. Sylvie El Hage twice now for yearly eye exams and both times were amazing. I strayed once and went to a Warby Parker-affiliated optometrist and the difference was stark. Dr. Sylvie does the most thorough glasses/contact prescription adjustments I've ever had. I've never felt rushed or left with a prescription that was anything less than perfect. She's also got a great bedside manner. She listens well and has never dismissed any of my concerns. Her experience and expertise are unparalleled. The attached glasses store also has a nice selection and she'll work with you to pick out frames that fit your aesthetic and are right for your prescription. The office staff is friendly and easy to work with. I send all my friends here! read more

Honestly I've gotten my eyes checked by Dr. Sylvia before and I will ALWAYS go back to her , she's super nice and sweet ! Literally helps me fit the perfect fit for my glasses and the staff is always sweet and nice , definitely going back again and recommending it to my friends . read more

Dr. Sylvie is fantastic. The whole experience was pretty painless. I got sold on a couple extras, but they were worth it. Glasses took a little bit longer to come in - but I don't believe it was their fault. read more

The doctors and front staff are the BEST! I had a great appointment with Dr. Sylvie El Hage. She was super attentive during my exam, explained every procedure and results. It was my first time trying contacts and Abby, showed me to put them on and removed them, step by step. The best part, their boutique is perfect! They have various brands like Marc Jacobs, Gucci, Tom Ford, etc etc. They also have other brands that are still fashionable not like other places. Rosa and Abby took care of my insurance paper work it was such a breeze! Their prices are reasonable for contacts and frames. I should be getting my glasses in 2 days (last eye clinic I went to took over 2 weeks!!) YAY! Thank you Eye Care Associates y'all are the best! read more

I had the same thing happen. Overpaid even with insurance and a 6 month supply of contacts for $170 and also a dry eye exam that costs $150 (that was later paid by my insurance, so they got paid twice), all for just to tell me to use eye drops and take an eye vitamin that you can only get from them for another $150. This guy has been sued before for false claims by the ftc. Total crook. Should be investigated for insurance fraud. read more

I was so glad to make an appointment the day of. I called prior to give my insurance information, only to find out the receptionist doesn't even have my name and basic info that provided on ZocDoc three hours ago.... Then at my arrival, the receptionist didn't even verify my insurance yet, which only led me to wait. Not only did I wait, she admitted she lost the paper she wrote all my info down with my insurance information...oh boy! I didn't realize I had the last appointment slot so you can tell they were ready to leave. The doctor got me in and out. I felt sort of rushed, but to be honest I'm not a problematic patient. I just needed my annual exam to ensure my health and that's it. The doctor was extremely nice and personal when time allowed it to be though. In all, the office isn't very new, the waiting area smell made me feel nauseous, and I didn't appreciate the rush or lack of preparation from the office. read more

I am not one to get excited to get my eyes checked, but Dr. Sylvie El Hage is THE ONLY eye doctor I have ever had that I don't cringe at the thought of going to for a checkup. Her positive energy, bubbly personality, and overall demeanor is very relaxing and comforting.... something I need when I know my eyes are going to be examined. You can tell she is extremely passionate about her work, and will go the extra mile to make sure that you receive the correct diagnosis. I thought my eye was going to fall out when I came in to visit, and she assured me I could keep both my eyes as she did a thorough examination. Highly highly recommended! read more

Eh, kind of torn about this place. I made an appointment through Zocdoc and when I arrived, the woman at the front said I didn't have anything. They were still able to see me, but i don't understand how I was sent TWO confirmation texts but still had no appointment? She was also terribly unprofessional. I've worked in retail and hospitality for a long time, and you NEVER tell the customer how tired and hungry you are. She kept telling me she's been working all day with no break and that's why she might be tired. Yeah, it sucks, but I really didn't need to know that. The actuaully Optomotrist, Dr. Hage, was very nice. Super professional and really took her time to figure out the perfect prescription. She even helped me pick out glasses by telling me which ones looked best and which ones suited my face. I'll probably be back, but I don't know if I'd necessarily recommend them to anyone. read more

I get my eyes checked every year. But this year, I decided to look for a new Optometrist. I took my best friends suggestion, and made an appointment with Dr. Sylvie El Hage. Let me tell you, she has been THE BEST Optometrist I've ever had. She took her time with me, and was very polite. She handled all the exams properly, and answered my concerns. I had an outstanding and memorable experience from her greeting, to the exams, the contacts & eye glasses fitting. Thank you Dr. Sylvie, I'll be returning yearly. read more

The best eye physician I have been to! Dr.El Hage sees my entire family and we couldn't be happier with her care- in fact, we are moving to San Antonio and will be driving back to Houston to continue going to Eye Care Associates! Not only is she a "Top Doctor"- her staff is amazing as well! read more

I was in need of a new optometrist since my last one wasn't very good. I stumbled upon Dr. Sylvie El Hage on ZocDoc and saw that she had amazing reviews. Additionally, her clinic is located in a good location and she provides convenient appointment times. So I booked my appointment and filled out all the necessary forms on ZocDoc. Upon my arrival, the staff at the front desk was very friendly. I only had to sign two documents and was seen within 10 minutes of arrival. My first experience with Dr. Sylvie El Hage was EXCELLENT! I must say that being in the medical field, I'm very critical of providers and their beside manner. But Dr. Sylvie El Hage has exceptional bedside manner! She is extremely personable and a true pleasure to speak to. She is very knowledgeable and will take the time to thoroughly explain each of the exams she conducts and the results she finds. In fact, she found that my previous prescription was over-correcting my vision... a finding that I was aware but that my previously optometrist dismissed. So I was very happy Dr. Sylvie El Hage identified it and was in agreement that my previous prescription was inappropriate. When it was time to pick out frames, she and I spoke the same language (and I'm a guy with a very picky sense of fashion when it comes to eye glasses). She knew I wanted something fashionable but not too pricey. She really took the time to go through the different frames with me and provide her honest feedback on how they looked. It was nice to have an optometrist that wasn't there to sell me the most expensive frame but rather, find a pair that really looked good on me and one that I would love. As Dr. Sylvie El Hage put it, a customer's satisfaction is a reflection on her. I should mention that the selection of frames at Eye Care Associates is impressive and the cost is comparable to other places I have shopped at. Additionally, it only took a few days for my new glasses to be ready for pickup! Overall, I had an awesome experience and I highly recommend Dr. Sylvie El Hage! Happy to have found a new optometrist who I can trust and be 100% honest with! read more

This establishment has the MO to charge clients on their CC without their authorization. Beware to give them a CC as they can use it to their pleasure. I am fighting them with a substantial charge made to my CC without my authorization and apparently they charge clients when they need money for their operation. I am having to go to Arbitration to get my money back. Bad place to do business. Fake French man. read more

I was referred to this practice by a coworker, the staff is very friendly and professional. Dr Sylvie was my doctor, she definitely knows her stuff, she took the time to answer all my questions. The practice has state of the art equipment and the had me in and out fairly quickly. The lens and frames prices are very fair in comparison to the other practices I've gone to, they have a huge selection of frames from the low to the high end. The are good enough to refer my family.. read more

I've had 20/20 vision my entire life and had never stepped foot into an eye center or seen an optometrist before my visit to Eye Care Associates. When I started experiencing sudden vision changes, I logged into ZocDoc and found them listed with several other vision centers based on distance from my job, but the reviews and, honestly, the picture of Dr. Sylvie featured, I was sold and filled out an appointment request form right then. I was contacted shortly after by Rosa, the sweetest woman ever, by phone to confirm the appointment details and insurance information. When I arrived for my appointment, she was at the front desk, signed me in, took care of patient registration professionally and promptly. She was extremely knowledgeable and able to answer all of my questions, informed me of their state-of-the-art equipment in order to assist in my decision of which test to use (they offer multiple), and assured this nervous, first-timer that all was well and I had nothing to worry or be nervous about. Honestly, her genuine and sweet demeanor was the biggest calming factor. With Rosa at the front of the office, I was able to have an immediate feeling of welcoming, warmth, and comfortability. I've only met Abby at the front desk twice but she, too, is extremely sweet and helpful. Dr. Sylvie, the Optometrist at Eye Care Associates, closes the package deal. She is young, driven, extremely beautiful, knowledgeable, passionate, and FUNNY! Though, even with all of these traits she incorporates into each visit, I have to say my favorite quality of hers is how personable she is. The first time we met, it took about three minutes before it felt as if we had known each other for years as friends. However, she is a straight shooter when she needs to be and will tell you how it is if you fess up to doing something she doesn't agree with or is a well known "no-no" in vision safety. She knows what's she talking about and get's down to business in a perfected professional manner. Another reason why you should choose Eye Care Associates is that of Dr. Sylvie's father, who started the company and has since retired, but has a professional biography and background that will blow you away! He's tenured, a world renown expert in the field, innovator of new and advanced vision technology and, if I had to guess, probably the smartest person on the planet. It is no surprise that his daughter, Dr. Sylvie, is as professional and knowledgeable as she is. In my opinion, the father-daughter team has certainly solidified the notion that they are Houston's leaders in vision science and eye care treatment. So, with the staff, their implemented and non-invasive state-of-the-art equipment, BEAUTIFUL office, both doctor's knowledge and background, and office environment, it is a no brainer when choosing them for your vision needs. To elaborate on their office, although the exterior doesn't look like much, just wait until you step through the front door. Talk about a different world! OH, by the way, the frame room is every shopaholic's dream! It is gorgeously set-up and arranged to display the frames that Dr. Sylvie individually hand picks from leading, top-of-the-line, and the "who's who" of frame manufacturer's in the fashion industry! The front office and exam rooms are always clean, the staff is attentive, knowledgeable, caring, and just fantastic. I can't say enough about them! I am so thankful that they were featured on ZocDoc, and could not have asked for a better experience and Doctor for my first-ever optometrist appointment. I absolutely and 100% HIGHLY recommend using them for all eye and vision exams, treatments, and needs. read more

Dr. Sylvie was fantastic. Very kind and professional in demeanor and extremely knowledgeable in her field. Be sure to check out the awesome sunglasses! read more

I hate writing bad reviews...no really I do. I have been wearing contact since 5th or 6th grade, so I pretty much have the drill down pat. Go in, get checked out, fork over about $100, and viola, I can see again! --Leave, come back in a year, repeat over and over again, until I die, or go get lasik, which hopefully will be within the next year. Last week I found myself in a pickle being that my LAST pair of contacts tore, and I needed an emergency eye exam. Looked up the closest eye doctor on my insurance, and came across Dr. Sami El Hage at Eye Care Associates on Richmond. Called, she said sure, come right in. Went in, got a bit of a lecture for not having a backup, (hey, my old eye doctor was in DC) and he ran me through every test possible. Over an hour later he fit me with contacts, and insisted I get some eye drops for dry eyes. (I had never had dry eyes in my life) I passed on the eye drops (more money!) and was told to come back in a week to see how I was doing with the contacts. $125.00 for contacts and doctors visit WITH insurance. Okay, i thought a bit more expensive that I am used to paying, but whatever. A week later I come in so he could check how the new contacts were doing, and I was out of there in 10 minutes. The assistant says okay that will be $45 for the doctor visit. Whaaaa? All he did was look at my eye ball for one minute and tell me the contacts were okay. Really not cool, then they told me that I should take the eye drops, and come back in a month for anothers doctors visit. Really? So I can pay YET ANOTHER $45? Total Rip. read more

I had the EXACT same experience as Sonia T. Went in for a routine eye exam and wound up getting every test they had even though half the machines tested for the exact same thing. I paid $100 out of pocket and the doctor explained that everything else is covered by insurance. A week ago I got a bill from my insurance company stating that I have to pay over $700 AFTER the insurance covered the rest! I have never had a medical bill this large in my life! In addition, the doctor told me I had dry eyes as well and proceeded to cram his thumb in my eyeball to "milk" them. Overall a horrible experience and I would also suspect that they are milking the insurance system for every penny. BTW, I also got a lecture about not having a pair of backup eyeglasses... read more

Everyone here is very friendly and what I like the best is that they block out a time frame for you when you come in for your appt. Its more personable and they all call you by name. Dr. Sylvie El Hage is very friendly and knowledgeable. I never feel rushed and she always explains things clearly. The lady at the front has great customer service skills and was super friendly. I highly recommend this place! read more

The Dr. Knows his stuff, however, he also knows how to make money. I got overcharged for some cheap contacts. Lesson learned.

Sylvie, the eye doc, is a 4-5 star optometrist. She's thorough and fast. Overall they try to keep things family-like but sometimes that results in anbit of a service lapse (e.g. Late contact or glasses delivery). They are quick to get you in the door. read more

This guy is an absolute crook. Be prepared for him to bring you back a half dozen times (making good $ off of your insurance each time) to deal with the dry-eye problem that you are gauraunteed to have. Oh, if (and only if) his sunglasses supplier happens to be there when you have your appointment, he will make sure to stress to you the absolute dire need for a pair of the $750 sunglasses he sells there. It will be his professional medical opinion that you absolutely need these sunglasses. If his sunglasses supplier is NOT there, there will be no mention of you needing sunglasses whatsoever. I finally dropped this clown like a bag of dirt after the sunglasses fiasco and went to an honest eye doctor @ Berkeley Eye Care, whereby my dry-eye condition must have magically healed itself because my new doctor made no mention of it. read more

The after service is bad. Will only provide prescriptions after you pick up your glassess. Most optometrist provides instantly. Never have that problem, ever. Going to another optometrist for a second opinion. Bummer, used up my annual insurance check up and have wasted on the first glasses. After checking with other optometrists, the diagnosis is quite close. So I have to say the eye doctors are pretty good but I have to emphasis again that reception services was bad because she picked up glasses in a pile that endangered my child's nose and eyes. I suspect it was in a pile of glasses that is not suppose to be for sale. read more

Although to forked over plenty of $$$ for my first pair of glasses but they were Gucci, so what should I expect? This is an upscale glasses place for the galleria and river oaks clients. Do not expect any bargains. I thought the doctors and staff were nice. Especially the assistants. It's always the same two ladies when I come in and they are so patient and sweet. If you want the red carpet treatment of eyeglasses, come here.. If you are budget conscious, go somewhere else. I am usually budget conscious, but I splurged on my first pair. I did not need glasses until law school... read more

I've been seeing Dr. Hage now for over eight years and have always appreciated the extra time he takes to make sure I'm happy with the prescription and the fit of the contacts. He explains everything and is extremely knowledgeable in his field. I've never felt that the extra appointments are a waste of time since my eyes are very important to me. I feel that he cares as much as I do that my eyes stay in good health and goes above and beyond to ensure just that. Also- he only asks for a second visit when you're new or if the prescription is new. You can always decline, but I consider it good service and am grateful for the extra attention. read more

I've been going to ECA for many many years and have always received professional service. You pay for QUALITY. A lot of doctors out there want you in and out without taking the extra time to make sure you are happy. I have EXTREMELY dry eyes and was never able to wear contact lenses. These doctors specialize in dry eyes. They provide a variety of top contact lenses that actually keep your eyes from drying out. Furthermore, they recommended a supplement called HydroEye that has done wonders for my eyes. Overall great experience. Highly recommend this place for your next eye exam. read more

Eye Care Associates - Love my new sunglasses from ECA!! They have an amazing inventory of glasses and sunglasses-- I wanted all of them! Thanks ECA! - Optometrists Near Me - Houston, Texas

My experience with Dr. Sylvie El Hage's office was nothing short of wonderful, from the minute I scheduled my appointment to the moment I left the office. I found Dr. Sylvie's office on ZocDoc on a Thursday and had an appointment for that upcoming Saturday. Unfortunately, the time I selected on ZocDoc was not available, but that was not a problem as the office contacted me the very next day with a new time that was actually thirty minutes earlier than my original appointment. When I arrived, parking was easy to find and I was given my new patient paperwork (which was one page, front and back). The office uses the OPTOMAP technology to take a picture of your retina (extra $39 not covered by insurance which I picked) but you are still welcome to pick standard dilation when given your new patient paperwork. Once I finished my paperwork, I waited in the waiting room for about 10 minutes. Once seated in my exam room, Dr. Sylvie followed within minutes. I cannot say enough good things about Dr. Sylvie. From the time we met until the end of my visit, she was kind, caring, highly knowledgeable and took her time with my visit. Throughout my visit, Dr. Sylvie made sure I knew what was going on and answered any and all questions I had. Once my exam was complete, Dr. Sylvie personally took the time to help me pick my new pair of glasses. There were plenty of options to pick from and we tried on about 20 pairs of glasses before I finally picked. With every pair, Dr. Sylvie was honest about what looked good and what didn't if I asked. Even though I was the last patient, I was being rushed to pick my glasses. Dr. Sylvie made sure we worked with my budget and found the perfect pair of glasses. I have been in Houston for about a year and a half and I am so glad that I have found my new optometrist. Dr. Sylvie and her entire office are wonderful and I would highly recommend them to anyone! read more

Dr. Sylvie El Hage is actually a wonderful optometrist. She is extraordinarily patient and very meticulous, while being very personable and kind, with a fantastic sense of humor. Due to my horrible experience at a previous optometrist's last time, I am not an easy client. In fact, I was embarrassed that I was such pain but couldn't help myself. But she never made me feel like a nuisance at all, which just made me like her more. In addition, she applied no pressure to buy glasses or other products. At the last place I went, not only did they get my prescription wrong (that I discovered later after fighting to get my prescription and lots of $ at a different place with what turned out to be the wrong prescription), there was this immense, uncomfortable pressure to buy expensive glasses, any glasses. However, Dr. Sylvie made me feel the opposite here. She gave me my eye prescription plus the contact lenses samples I had asked for, but did not push anything else and neither did her staff. Which, quite honestly, has helped me decide that I'm going to go back to her to get my sunglass lenses fixed and possibly new glasses (that I do think I need). I trust that she is interested in my well-being and satisfaction as a client. I'm very glad that I found her and will be sending my husband to her as well as recommending her to friends. read more

I have been coming to Eyecare Associates now for a little over three years and I must say that this is the best eye care facility I have ever been too. Dr. El Hage is very knowledgeable and expeditious in his work. The office manager Rosa is amazing she is always courteous and goes above and beyond in customer service. It is worth noting that on two occasions I lost my our RGP lenses and she was able to have them expedited and delivered within a few days. Outstanding and phenomenal customer service. read more

I decided to try a new optometrist after getting a recommendation by a close friend. The checkup was great as Dr. El Hage explained everything she was doing and was very patient. I guess I'm getting older and my eyes stop changing but it was good to do. The best part came after the eye exam...choosing new glasses. I'm a guy and we usually aren't very good at this stuff. After wearing wire glasses all my life, Dr. El Hage suggested some thicker frames for my face and she was SPOT ON! I love my new glasses and get compliments everyday on them...I don't think I got one compiment on my last 5 sets of wire glasses! :) read more

I have nothing but positive experience with Dr. Sylvie! Her bedside manner is calm, positive, thorough and very attentive. Definitely recommend her for an eye exam! read more

Dr. Sylvie was the best optometrist I have encountered. Her genuine concern for my eye health and well being was above and beyond what I expected. I usually look for glasses online, but her honesty and assistance was so helpful I ended up purchasing some frames there (that are super cute by the way!). I highly recommend her services and look forward to going back. read more

I have been coming to Eye Care Associates for three years off of a recommendation and have not looked back! They are up to date with most recent technology and are helpful in answering all question during business hours and after. I would recommend Dr. El Hage (Sylvie) as she is professional and flexible with appointment schedules. read more

Dr. Sylvie is awesome! She takes to time to make sure you are in the correct type of lenses and that your eyes are in good health. They have state of the art equipment to make eye exams a breeze. read more

I saw the doctor the day I called so I was happy about that. She is a wonderful person and a confident eye doctor. I have been to six different eye doctors in this area over the past 30 years and she was the best. They have the latest technology and use it quickly. I was happy with my whole experience there. I can see well with the contacts I received, which is the reason why I went. read more