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    Royal Farms - Exterior (Soft opening on August 23, 2023)

    Royal Farms

    (17 reviews)

    Mama said if I can't say something nice don't say anything at all, but I'm going to go ahead…read moreanyway. We just had a horrible experience here. We ordered our chicken for the family. 20 pieces. We paid, and were given order number: 873. There wasn't enough chicken prepared to fill our order, so they told us it would be 6 minutes for the next batch. Well, that batch came and they immediately started filling orders that came in after we had placed our order. 881... 882...883... 890! They filled a half-dozen or more orders before our order number was even started. Then, as they began filling our order they were out of chicken (breasts) again! We continued waiting, and after 20 minutes without an update, I asked how much longer is this going to take? Answer: another 15 minutes or so!!! I get it: Mistakes happen. What matters is how they are recovered from, and Royal Farms staff did nothing to try to make it right. We weren't offered substitution options. We weren't offered a complimentary fountain drink while we wait. We weren't even offered an apology for the mis-ordering of order fulfillment. The attitude seemed to be, "We have your money; you'll get your order when we give it to you." It took nearly an hour to get our order, from the time we paid until the time it was handed to us. This is unacceptable. We will never order chicken from this location of Royal Farms again. Postscript: They placed our hot, steaming, crispy chicken in two separate sealed zip-locked plastic bags. During the 10-minute drive home that steam managed to turn that crispy, crunchy breading into a slimy, goopy, slippery mess. Thanks again, Royal Farms! Nope; never again!

    A convenience store gas station chain with a cool chicken statue out front!…read moreVery well lit and clean on the inside! There are kiosks to order made to order food and drinks and self check out available if the main counter is busy. Very similar to wawa & sheetz.

    Sheetz

    Sheetz

    (28 reviews)

    $$

    This is the only location that is on my way to work. So I've been stopping in there from time to…read moretime. Cause I really think Sheetz has the best chicken tenders. Since I've been coming to this location I'm new to their mobile rewards. Ok so I get to the checkout and I'm literally asking the cashier to help me with the app so I can add my points from my purchase. At first I didn't think he heard me the first time so I repeated yeah right he heard me he just refused to answer me. Talk about poor customer service. He doesn't need to work with the public or maybe he's not a morning person. Regardless he's getting PAID to do a job. And all the other cashiers I've come in contact with at this location have been on point except for this idiot. It only takes one to ruin it for the rest.

    While driving back from my adventure I had already stopped at one location and when I continued on…read moremy way, I came across this one. Why wouldn't I stop, I always do. I pulled in here to just pull in here, but I still made it a point to go inside and grab myself some sweet tea since I had not had some for a minute. This location, compared to the other one was easy to access. Pulled right in and right up to a parking space. Parked and walked into the store. I did a bit of browsing as I was thinking about snacks for later in my day. Prior to that, I used the facilities again, clean as could be. Came back out, grabbed a few snack items and made my way to the sweet tea area. Filled up a cup and made my way to pay. It was a very easy to use store and made for a pleasant stop.

    Bon Air Shell

    Bon Air Shell

    (19 reviews)

    Stony Point

    They were nice and fixed my car's issue quickly which I appreciate. I do feel like they upcharged…read moresome for the labor, considering how fast the job was. Ultimately a lot of the time one has to take mechanics at their word (unless you're a car expert yourself) and while I believe they were honest and diagnosed the problem accurately it did seem too expensive.

    BUYER BEWARE - especially women! So, I don't like to write…read morenegative reviews, but I feel compelled to write this one because honestly, this situation made me really angry the more I thought about it and I feel it's important to share with other women who may consider having their vehicles serviced here. I am selling my 2007 Honda that has been very well maintained and has been one of the best cars that I have ever owned. But it has about 200k miles and I felt it was time to get a newer model. On my suggestion, I met the potential buyer (another woman) at this Shell station where she had arranged to have them do a "courtesy check" (which was in itself $134). Upon inspection, they found an oil leak. I rang my boyfriend (who is a mechanic) to ask him to come and look at it. When he looked, he said he felt that the leak was minor and could likely easily be fixed. But I could tell that Shell mechanic was irritated. They told the buyer that they would write up an estimate for repair. Later as I was returning from moving the car into a parking spot I walked into a conversation that the mechanic was having with the buyer stating that the car was going to be nothing but problems for her and that my boyfriend was a "complete idiot and had no idea what he was talking about"! They had also produced her with an estimate of over $3,600 worth of work that they were suggesting should be done to the car before she should even consider buying it!! When I reviewed the estimate, it included a new timing chain kit, air filters, polishing the headlights, tie rod ends, a license plate light bulb a valve cover gasket set, and a few other things... NONE of which were actually wrong with the car but Shell felt like could go wrong at any moment! The oil change repair was not even included in the estimate! When I asked a second time if any of these items were damaged currently, the man at the desk said no, but they could go at any moment. He suggested I dump the car or try to sell it to a dealer. Needless to say, the lady didn't buy the car. I went home and looked up the price for a new Timing Chain Kit with Water Pump and was shocked to see it at Advance Auto Parts for $137!! The same part that Shell was charging $1,436.66 for and an additional $1,000 in labor!!! I also read that most timing chains last as long as the engine does... which is beyond 300k miles with a Honda! I then called Halls (who does much of the service on my car) who said that the timing chain on my car was in good working shape and was just inspected a couple of months earlier!! In looking back through reviews here, this seems to be a common practice with this service station. Whether they are rejecting an inspection and claiming there are significant repairs that are needed or overinflating problems and prices to line their own pockets! I'm sure this review will receive some response claiming to validate their position. But my advice to you, is to go somewhere else...unless you like being called an idiot, or being treated like you are a dumb female or paying them money for the sake of paying them money! There are plenty of service stations that will be HONEST and will treat you professionally with respect, so save yourself the aggravation (and a substantial amount of money) and go elsewhere!!

    Exxon - servicestations - Updated May 2026

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