Storage unit was broken into and response from management was it looked fine this morning. Would…read morenot recommend storing anything valuable here. They have a constant problem of people hopping the fence.

What a sham. My unit was broken into- appeared someone used a crowbar to bust my lock. They got…read moremore than $4k of my beloved goods. Upon discovery, I consulted with the manager- and had to call Adams County sheriff. There was a video security camera aimed directly at my unit but the manager would NOT let us go through the recordings! I was devastated and believe it was in inside job- someone who works for the business. The gate requires a code. There is barbed wire above the fencing. Yes- I used my insurance, but did not realize there were different levels of value and only received $2K back. I absolutely HATE this business and have made sure to tell others to NEVER do business with them- as they are dishonest. They increased rates just 2 months after I moved in. The grounds were FILTHY with litter, trash, and crappy vehicles. After now reading others' experiences, I wish I would have hired an attorney and SUED them for having bad security cameras- appears most don't even work! What a sham. I am so upset- as one thing stolen was my Fiesta Ware dish set/collection I'd been collecting for more than 20 years. I had recently moved to Colorado and needed things stored for a few months. They didn't care, AT ALL, about my extreme sadness. I hate thieves- and was counting on this business to protect my goods. But they didn't. And I'll bet nothing has changed.

I have been renting here since July of 2023. I originally secured this storage because they were…read morerunning a great rate for a 10x20 drive up storage unit. It was priced at $170.00. My mom had recently passed away so i even condenced her storage and put it in with my things as we were to be homeless for a few months waiting for our new place to give us keys. After 4 months the rate increased almost $100. They provide little to no warning about this. I would have never taken my things there had i known that the "good deal" that they advertized was so incredibly short lived. I am terminally ill and am physically unable to move out of there. Since then my rate has gone up every 6 months. It is now 381.00. Yet new customers are stil able to rent my same spot for less than $200. In addition to their price gouging, my unit was broken into. I had a bunch of family airlooms stolen. We caught the break in with in 48 hours of it happening yet they have zero survailence footage of my unit getting robbed. Their insurance that is mantatory extra $15.00 is a joke. It covers nothing. I am so pissed i am at a complete loss yet i still pay them religiously every month because im not about to loose my things that mean so very much. This place is jacked up. They took advantage of me. It will happen to you also.

Had an amazing experience with the staff at this location .. Cathy called me to set up a time I'd…read morebe in for my unit.. she was super positive and flexible with times. I arrived and she greeted me with a smile and made any of the paperwork we needed to sign comprehendable and it went smooth.. definitely a great experience ! Thank you ..

Easy to rent online…read more First month was free and came to the facility on my move in day. Walked through agreement with the people at the desk. Facility itself was ok. A few bugs but nothing or after I came back to remove my items. Called a month before my move out, noted in my account and after I moved out was all set.

Drive all the way during store hours (2:30 on a Friday) and the door is locked. I call them and…read morewhoever answers tells me the manager just isn't there right now and says they'll contact the manager and call me to let me know when she might be there again. What kind of business is this? Three strikes you're out, on to the next.

I have been a customer of this storage facility for many years. I have always had great service and…read morethe managers are excellent. They make you feel secure as if they see something wrong with your unit they contact you immediately. I have accidently not properly locked my unit and they notified me as soon as they found it. They are friendly and caring. very pleased!

Simply storage is horrible! They will sell your belongings to the highest bider! Even when you been…read morea paying customer for over 6 years and you are short 150$! This place is horrible!

Denver Door-to-Door Movers was once again my choice to pick up furniture from Castle Rock and to…read moredeliver it to my address in Aurora. Scheduling this job with Bushra was very straightforward. Moving crew Ian and Larry kept me abreast of their ETAs to the pick-up and delivery points and were very careful bringing furniture into the house. Very professional and efficient outfit.

Bad choices were made. When on earth do you put very heavy things on lighter objects, while not…read moreusing moving blankets or protection? It was a simple move into storage. Upon re-entering the storage unit at a later date, we found so many things broken, scratched and dented. They were completely careless with our things. In fact, instead of throwing away their energy drink cans, they stuffed them behind our furniture in the unit. We did our best to work with management in a professional and reasonable manner, providing evidence and only got ignored. Satisfaction IS NOT GUARANTEED. I am left with a loss. Stay clear and choose someone else.