Fair price on an multistate move. Workers were on time and courteous. All my belongings were…read morecarefully handled. I would highly recommend.

Very thorough job done by John, Nate, Patrick and Clay. They did a superb job especially moving 2…read morebedrooms of furniture down 4 flights of stairs. Slowly and methodically as to not bump anything. No scratches, nothing broken. They were friendly and extremely helpful. I'd use them again for another move. AND recommend them highly.

They were the best movers and moving experience I've ever had. I had scheduling issues and they…read morewent out of their way to be accommodating. Friendly, polite and professional, and also very kind during a stressful move situation. They worked quickly yet took great care of my furniture, especially an heirloom piano, which is not an easy piece to move. They also were the most affordable of all the movers in the area. I cannot recommend this company enough! If I could give more than 5 stars I would!

Far exceeded my expectations! Clearly everyone here has gone through training, learning how to…read moreinteract w/ customers. Everyone was polite, gracious, and hard-working. I've already hired them for a second job (hint: also 5 stars). Don't hesitate to hire the team from Crystal Lake, you won't regret it.

Jesus and Cesar were excellent. Kind and very mindful with all our stuff. They carefully wrapped…read morefragile items. They even let me ride with them in their truck to transfer to our second location lol! Was also in communication with Joel, he was very accommodating and I changed the moving schedule around 3 times. Would definitely recommend them!

FIVE STARS FOR SURE! I was really nervous about using a mover for the first time, especially after…read moreresearching movers and reading some of the horror stories of things getting broken or stolen on Yelp. I chose Lyons Moving after careful comparison and am so glad I did!!! Joel, Luis, and Jesus were so fast and efficient, not to mention really careful with everything. They really made my move hassle-free; I'd definitely highly recommend them to anyone. Thanks, guys!!

We just moved in here in Bartlett today 3/24. Excellent service and they are very polite, helpful…read moreand friendly.. they move quick and efficient!!!!! Highly recommended!

From the owner: We are a full-service professional moving company We are fully licensed and insured by the Illinois…read moreCommerce Commission,

I was looking for movers for my mom in January, and was so glad to have found this company on…read moreYelp. Pricing was competitive compared to other movers I found on Craigslist especially they gave me free in home estimates, on top of that they were available.. lifesaver!! My mom had so much kitchenware and fragile stuff I was stressing out because I had no time to pre-packaged them before the movers came, ended up that the movers were able to carefully wrap them in blankets, and provided bins, wooden crates, basically did all the work. The movers were super cool and polite, especially my mom that can't speak English they were still very kind. When the belongings arrived, the movers even assisted with unpacking everything as well. They were so fast and efficient, everything was brought in carefully without scratching our hardwood floors. Thank you Kerb Movers!!

I went with Kerb after doing extensive research, and I am so happy with my decision! I lived in…read moreChicago for a short time for work and needed to move back to LA. Moving is always a stressful process for everyone involved, so don't ask your sibling or friend to help. Save your loved ones the trouble, and just hire Kerb to take care of all your moving needs. If you've never hired movers before, it will CHANGE your life! There is something beautiful about just pointing at things, and having people package it and move it. You just can't go back after that. I've hired a bunch of movers in the past, but none come close to the professionalism and kindness of the guys at Kerb. Kerb also does not nickel and dime you for everything. It comes with moving blankets and those plastic wraps for smaller items, free of charge. Highly recommend Kerb for anyone trying to move from Chicago to LA!

My sister and her husband moved from. Colorado Springs to West Virginia. Their shipment was to be…read moredelivered 3 weeks ago which to this date they have not received it nor communication from them is horrible. They don't return calls on status or explanation. The company Safe Ship had been the booking company and they too do not communicate either. I would NOT recommend this company at all.​

Steer clear of this company. They are a complete scam…read more Long story short, they box you into a corner and make you pay much more than your estimate. They are absolutely non responsive to inquiries regarding your goods after load up, and never respond to claims filed after delivery. The detailed story... We worked with a 3rd party moving company (Allied Transportation) that subcontracted with Rapid Relocation. We were provided a quote by Allied and informed that, the day of, Rapid Relocation would video our goods and inform us of any changes. The first tip off was the estimated START time - we were provided a window of 4 to 6pm. I've had multiple cross country pack ups, during NORMAL BUSINESS HOURS. They showed up just before 6pm with only two guys (we were told there would be three). After a quick walk around (no video) we were told we had more goods than estimated, but we'd have to wait until they were completed. They didn't come with the necessary boxes (such as wardrobe and dish pack), so had to run back to the warehouse to get more. Because of the short staffing and delays, they were packing and loading until almost MIDNIGHT (which is unacceptable, my mom is 70yo). Typically there is a person inventorying boxes with colored numbered stickers to ensure your stuff stays together. I didn't realize this step was skipped until the truck was half loaded. The guy assured me he was "taking count". At the end, they increased my quote by nearly 30%. He pointed to some lines at the top of the truck and said that was how the cubic foot estimate was made. I have pictures of the truck that show there was definitely dead space. But at this point, they have your stuff hostage - what can you do? Refuse to pay and they drive off with everything? Or unload it and keep the initial deposit? It was midnight, I was exhausted, so paid and figured we'd set things straight upon delivery. While things were en route and stored, they go radio silent. We had no idea where our stuff was or when we would get it. Working through Allied got us no where. They told us we could call/text RR, which never resulted in any response. Allied also informed us we could dispute the overage by obtaining evidence at pick-up of the true cubic footage. Fast forward almost a month...our delivery is finally scheduled (so grateful to finally hear from them!!). They tell us they should be there by 5pm, but arrive closer to 7pm with only two guys. My husband was there to video tape the unloading so we could confirm they overcharged us at pack up. But payment is demanded up front, so we are again held hostage and MUST PAY. Once they open the door, we realize there are multiple shipments on the truck with no clear delineation. Because of how the boxes were labeled (or rather, not) it wasn't clear what was ours. We literally had to guess on some things, which it not acceptable. My mom's mattress and boxspring, which were wrapped at loading, were laying on the floor of a dirty truck without protection. To make matters worse, it was pouring rain. But instead of them taking boxes inside one would push my mom's items to the foot of the truck and let it get drenched while the other guy did the running. Boxes were literally disintegrating in the hallway as they were brought in, furniture was pulled apart based on how it was handled. We had to ask them to put down protection for the floors or remove their shoes (this is standard practice). We paid for a package that was to include reassembly of furniture such as the bed, but we had to haggle with the guys who did not seem to think this was their job. At the end of the day, we had numerous damaged goods and some missing items. If you go to RR website and file a claim, you are not given a claim number, their site just informs you that someone will respond in 24-48 hrs. Nothing happens. So I filed another claim, took screenshots of the claim, and send the PDF to their two email addresses. Again, no response. They also don't respond to phone/text. It's been more than a month, which is completely unacceptable. At this point, I have zero faith I'll ever hear from them. I truly believe both Allied and Rapid Relocation run a scam. You cannot reach RR directly, so I hold Allied partially responsible for this mess. Allied rejected the overage claim on behalf of RR, and say that they don't deal with claims. They wiped their hands clean of it all as soon as the move was completed. We've filed multiple complaints where we can, but it's infuriating to know companies can just take your money, damage your goods and continue to operate.

Stay away. They cancel their service on day of the move …read more If I could give negative ratings. Read details below. I'm still in shock about my experience with this company today. I've scheduled the move to be available for July 27th , 2019 at 3:30 pm for 2 movers. On the day of the move, no one came at 3:30 pm nor did anyone called to inform me that they were late. Around 4 pm I received a called from this company to inform me that the movers are running behind and they will not be available until 8 pm. At 4:30 pm I received another call to inform me that there are 3 movers available at 6:30 pm, I ask if I could get the same rate considering the extremely late time and that I originally requested for 2 movers. The representative (female) on the phone stated she will check, an hour later I ended up calling instead because no one called me back. This time a representative (male) picked up, this person told me the 3 movers are already booked with someone else, I will have to wait until 8 pm. I told him I'm very frustrated with the company and the costumer service, the representative told me if I'm not happy with their company than he can cancel the service. I told him My parents will be moving in tonight, therefore I can't cancel the service. He continues to raised his voice stating that he's just a dispatcher and that I shouldn't be complaining to him. I ask him if that's the case I would like to talk to his manager, he stated he is the manager. Then he insisted on canceling the service and hung up on me. It's just not ethical to do this to someone. I ended called another company and was able to move to the apartment on the same day. I just can't believe this company is still in business.

The movers and their service were wonderful however that was only once they got there. Which…read morehappened to be 25 minutes later than the time they gave me. Company as a whole needs to work on their customer service but with the rate I got ($65 per hour) I am satisfied.

Sure-Way Movers did an amazing job this morning packing and moving my townhome…read more The crew, led by Juan, were capable, prepared, professional and personable. They were so careful with my things , and my home. Ryan Scheck handled my initial consulration and estimate, and was always available to answer my question. I would certainly recommend Sure-Way!

Our family has used Shur-Way for several decades and multiple family moves for us, my in-laws, and…read morenow the estate of my parents. We moved into my parents' coop in 1968. The move out today of the big furniture was bitter sweet, shipping things off to my out of town siblings. So many wonderful memories. The crew we had were professional, on time, friendly, and, compassionate. They say moving is one of the most stressful life events. As a Realtor, I know that is true. This team of Javier, Anthony, J.D., and Adam were all fantastic. They did their job well and efficiently while maintaining a good sense of humor. I highly recommend them. Thank you gentlemen! Well done.

Unsatisfied with service and customer reps during overpriced move out. Will hire professional…read moremovers in future

We hired two men and a truck in Gurnee Il to move my son's furnishings from Wadsworth Il to just…read moreacross the border in Gurnee Il. They managed to cause damage to many pieces of furniture. My son filed a claim with the office with promise of sending someone out to assess and repair the damaged pieces. Needless to say no follow through or repairs were done. This move was on August 13th 2024.

The movers who showed up were great. They did break one piece of furniture, but they immediately…read moretold me and helped fill out a damage report and said someone should reach out within two business days. That's where the problems began. No one reached out to me. I tried calling the Schaumburg office repeatedly. Mostly, I would sit on hold listening to an automated voice until the call would disconnect. Multiple times I would call during business hours just to get a message telling me to call back during business hours. I was twice answered by an actual person and both times they told me that they were transferring me to the appropriate department. Both times they disconnected the call instead and didn't answer when I called back. I didn't receive any contact until after I called corporate, and when a representative did reach out, it was via text message without identifying themselves or the company they represented. It still took an additional 12 days from the point of contact for them to claim they had no liability, even though their movers included in the damage report that the damage occurred when moving the furniture incorrectly. They offered to discuss further if I had anything to add to dispute the claim, but I am now once again not receiving any responses. I had a second move planned, which they were aware of. I will not be using them for it, nor will I recommend their company to anyone asking in the future. I've spent so long on hold at this point, that I have memorized their spiel about how generous the owner is and how much the company donates. It comes off as pandering and insincere when they won't even acknowledge liability.

The guys arrived on time. They were respectful, friendly & kind. They were careful with my…read morethings, and made helpful suggestions about where to put things when I couldn't decide. I would definitely hire them again!