BEWARE They raise your rent continuously! And by a lot, like 25% at a time. It is a gimmick, I went…read morethere on a special price offer. Once you were there you are trapped. My large storage unit started at $90 and went to over $300.00.

I like the space that I have rented and I also like the price but the location that I'm at never…read moreever has a employee on site I've been trying to talk to someone in the office about the insurance but no one is ever there and I've stop by the office atleast 10 times.

The storage space is fine and the access is good. But they've raised the rent twice in 7 months for…read morea total of a 32% increase in rent. I realize there is inflation, but THIRTY TWO PERCENT in 7 months is unacceptable. I will be vacating this location ASAP.

Good service from Robert Bahrychuk, manager at CubeSmart at 8361 E Broadway, Tucson. Got me in and…read moreout in the last half hour before closing, so I appreciated that. Marcia S

First of all I would like to say the staff ( Rebecca and Amanda) were some of the nicest and most…read morehelpful individuals we have ever met. Speaking of the price of the storage units were very fair and the area inside and out was very clean. I highly recommend this storage facility to anyone1 looking for great prices and costumer service. Thank you very much from Houston, TX.. Brandon and Maria!!!!!

Great experience overall ! The facility was clean, secure and well-maintained, and I felt my items…read morewere safe. The staff was friendly and answered all my questions(ask for Vicki). Move-in and move-out were simple, and access hours were convenient. Highly recommend.

I've been renting a storage unit here for about 13 years, wild right? Over the years there have…read morebeen ownership changes and it feels like the price continues to go up and the value diminishes. The initial perks were the front desk staff were friendly and super helpful. For many years they accepted packages and put them in my unit. I utilize the unit for work related marketing materials, so it was such a great help to have them accept packages. They also had a functioning moving truck, which I utilized a few times. The last time I inquired about the moving truck it was out of order. I also used to keep a spare key at the front desk which they threw out during an ownership transition and didn't notify me. It's a compounding of all of these things that have chipped away at my overall Impression of this company. Why do I still rent here? It's indoors, secure to enter, and offers the shortest commute for me to get there.

THE WORST! Run as…read morefar away from this place as possible. They constantly raise your rent and they've raised mine twice in less than a year. They blame it on inflation but it seems like classic predatory landlord tactics to me. I gave my notice to vacate and revoked their auto-pay authorization and told them I would send a check. I mailed a check along with a hard copy of my intent to vacate and sent it certified mail. They didn't accept delivery of it so they didn't receive my rent and they locked me out of my unit. Had they done their job, they would have received payment three days before it was due. These people lack professionalism and they have no problem at all being predatory property managers. If you enjoy supporting corporate greed, this place is perfect for you

By far the worst storage place I've ever had ! I've had for 3 months , maybe been there 3 times in…read morethat whole time and today I was locked out of my unit and told I had to leave the property because I had my dog with me and all of a sudden it's in my lease that my baby chihuahua who is a very very obedient, well trained service animal that you can't even tell he's with me ever cuz he's so quiet and well behaved and so small . So in order to get into my storage i had to leave my dog in the car or have someone leave work to come get him for an hour which also means he would be away from me and not able to do his job, leaving me at risk medically. Mind you I signed my lease while I had both my dogs with me not just the one and they had treats in the office for the dogs and gave me a bag when I asked for so I could pick up the poop cuz I left my bags in my truck. So how does a lease I signed then all of a sudden change without my knowledge, forcing them to be so rude with me and my surface animal to the point where they locked me out of my paid storage till I follow rules in my lease.... Unbelievable! Than tell me I can not be there longer than 2 hours and once the hour and a half mark passes(90minutes) - the employee was then at my storage door telling me to start packing up that I needed to get out of there. It was time to go and then would come back every 10 minutes to make sure I was ready to leave at the exact two hour mark - 120minutes to unload a huge house I just moved out of - impossible! How to keep my U-Haul another day pay the extra money cause I was not allowed to be there longer than two hours. And two wrap everything up with a cherry on top. My unit completely flooded when it rained today to the point where everything in my storage that was on the floor was soaked ruined or has to be washed, cleaned or thrown away cuz there was so much rain very quickly ! They had to have known that it was going to flood like that ! It was not their first day of that location that had ever rained. They have been there for years. Knowing that exact unit had to flood like that frequently and still sold to me .

They used to be great. Locally owned with great staff. Now they're just another corporate owned…read morestorage space that jacks up the rates every month knowing how much of a pain it is for you to move. I was there near closing time a couple of times and saw what was certainly people going to units to sleep for the night. The staff is not honest anymore. Moved all my stuff to another corporate storage place and am happy to be done with them. If you're going to pay high rates you might as well be in a place that's modern, professional and not mouse infested. It's sad to see what happens you don't have local ownership any more.

Picked them off of reviews on yelp. Very nice place and Margaret was super friendly and helpful!…read moreHappy we chose them!

I stored my stuff here for about 2 years. I never had a problem with them. Always very friendly…read more Great communication. I think I was late on a payment one time and they had put a red lock on my unit, no problems getting it off. You need your code to get in and out so don't lose your code.... No problems with them helping me out when I lost my code . They were amazing. I also needed receipts and stuff for court and again no problems. Great place

Nothing is what it appears. Highly expensive. Inconvenient hours and lack of accountability for…read moreaccounting errors and mistreatment of tenants. We always pay on time. We will leave this business when we return from our travels. Unprofessional and inexperienced office manager whom the owner thinks is fabulous. I wonder if their related? If you read carefully, most all the great reviews are from over 2 years ago. Laura was the office manager then and was irreplaceable.

This place has been awesome! I don't usually write reviews, but I felt this time I needed to! You…read morewill not be disappointed if you decide to store your items here. Joseph, an employee at silverbell storage, was so accommodating, professional, and polite. I really appreciate the customer care, security provided, and cleanliness of the property. You are in good hands!

Super nice! I spoke to Barbara and they keep the temperature between 70 (summer) and 74 (winter). I…read morewas quoted $127.84 with tax for 5x10 (not available in March 2026) and $197.95/mo for a 10x10, which is available. More than I can spend, but a great option for people who need a very tight range on temperature, especially for artwork, etc. Seems to be exceptionally well managed, with excellent customer service.

Great to work with, friendly Management, clean facility, well run. Will definitely use again.read more