Rigo is Very helpful and friendly. Professional and great communication. I know I will be very…read morehappy with this company

I rented one of the smaller units in this facility to help with overflow at home from Nov. 2021 to…read moreMay 2023. We live in house with serious storage needs and required just a little help until we could build shelves and a shed. The staff was courteous, polite, professional, and helpful. They gave me thorough tour of all the available options. There were no surprises: they explained that the units were externally facing and not self-enclosed, so they advised expecting some desert dust to get in periodically. We were fine -- I covered everything with tarps, garbage bags, or just left it uncovered for things we could brush off. I've seen the other review about infestations but found no invasive desert species in my unit. My stuff was dusty but fine. I was impressed by the security as well. As we prepared to clear out our unit, I forgot to replace the lock on the door. I was called promptly after the evening security check to confirm the status. Since I had emptied the unit that day and was paid up, the agent quickly and efficiently canceled the theft report, closed up my contract, and ceased my automatic billing to avoid mischarging. Basically, it was straightforward and professional. They were straight with me about what to expect and I feel like I got my money's worth. If we're ever in a jam like that again for space, I would rent from them again.

Michael was awesome, very helpful! Any question we had he was able to answer. The facility is also…read morevery clean and accessible.

I needed to put my belongings in storage as I am currently living abroad while writing a book. This…read moreis the best storage facility I have ever used between about six different cities. The facility is new, pristine and well maintained. And, It seems to be totally secure. The pricing is fair. The staff extremely accommodating and it was easy to unload and bring my furniture to the unit. I highly recommend the Continental Reserve location. I am very pleased with the decision to store my household goods here.

We found Tucson RV storage 6 years ago when we moved here, and are extremely happy. The location…read moreis extremely handy to I-10, and we like that it is easy to pick up and drop back off after our trips. The staff are very accommodating , easy to work with, and the hours to get in and out are very good. It is gated and has cameras, and now have covered parking for those who want more protection from the Arizona sun. . I would definitely check them out.

This team has been fantastic. Seamless rental and set up. They were patient with me as I was…read morebooking/moving the RV locally, but I was out of state. Definitely recommend!

We had a wonderful experience from beginning to end here, and it is clear that the management takes…read moreenormous pride in providing the best experience--professional, thorough, friendly. Keep your dollars in the local economy by supporting these wonderful mom-and-pop operations who know the meaning of integrity. . Highly recommended!

By far the worst storage place I've ever had ! I've had for 3 months , maybe been there 3 times in…read morethat whole time and today I was locked out of my unit and told I had to leave the property because I had my dog with me and all of a sudden it's in my lease that my baby chihuahua who is a very very obedient, well trained service animal that you can't even tell he's with me ever cuz he's so quiet and well behaved and so small . So in order to get into my storage i had to leave my dog in the car or have someone leave work to come get him for an hour which also means he would be away from me and not able to do his job, leaving me at risk medically. Mind you I signed my lease while I had both my dogs with me not just the one and they had treats in the office for the dogs and gave me a bag when I asked for so I could pick up the poop cuz I left my bags in my truck. So how does a lease I signed then all of a sudden change without my knowledge, forcing them to be so rude with me and my surface animal to the point where they locked me out of my paid storage till I follow rules in my lease.... Unbelievable! Than tell me I can not be there longer than 2 hours and once the hour and a half mark passes(90minutes) - the employee was then at my storage door telling me to start packing up that I needed to get out of there. It was time to go and then would come back every 10 minutes to make sure I was ready to leave at the exact two hour mark - 120minutes to unload a huge house I just moved out of - impossible! How to keep my U-Haul another day pay the extra money cause I was not allowed to be there longer than two hours. And two wrap everything up with a cherry on top. My unit completely flooded when it rained today to the point where everything in my storage that was on the floor was soaked ruined or has to be washed, cleaned or thrown away cuz there was so much rain very quickly ! They had to have known that it was going to flood like that ! It was not their first day of that location that had ever rained. They have been there for years. Knowing that exact unit had to flood like that frequently and still sold to me .

Excellent storage facility. The staff is very professional and courteous. The facility is extremely…read moreclean! Best storage unit without a doubt! Carlos was wonderful!!!

Well run with great staff. Very clean and easy to access off hours with the cool app.read more

Vacated my unit today because of the constant price increases. Tried to return the key and get…read morepaperwork, but the door was locked. Tried to contact customer service multiple times, and it only goes to voicemail. When I finally got a human on the phone, they said they don't deal with move-outs. Terrible customer service.

The storage facility is convenient, easy to access and very clean. However, the AutoPay…read morefunctionality is the worst I've ever used. I turn it on, I get an email verification, I check to be sure it stuck, then 2 days later I go look and it's off again. I think they do this on purpose so they can assess late fees which they did to me one time. Now, I have to spend my time turning it back on every few days...

Very convenient location in Tucson, AZ. Secure, clean, and well managed. India and Delicia are…read moreamazing and I highly recommend storing here.

Multiple price increases in a very short period of time. I don't really have that much to add other…read morethan that. Will look for more affordable storage locations ASAP.

Idk about other Storage Kings, but the Coca Cola Dr. site has a big plus going for it -- Delores…read more She was always personable, professional, caring. Nothing happens at that site Delores doesn't know about. She's on top of cooler maintenance (for climate-controlled units) getting them regularly serviced/cleaned, makes sure the grounds are spotless and pest free. (Never saw/smelled evidence of rodents.) Customer service, facility management: 5 out of 5 for Delores. The Storage King units (Coca Cola Dr.) were the best quality for large drive-up/climate-controlled storage I found in the Orange Grove, Thorneydale, Cortaro area. (Looked into four facilities May 2024.) SK for site/drive-up unit quality: 5 out of 5. Always felt the facility was safe and secure: 5 out of 5 Regarding rental rates: my contract with SK began June 28, 2024. Oct. 28 rent was raised 20%. July 1, 2025 - 39% - I concluded the lease at this time. Considered leaving at the first rate hike, but stayed 8 months longer because moving is a hassle, because of the excellent customer service, and unit quality. If it wasn't for the agreeable relationship I had with Delores and facility quality I would've vacated by Nov. I realize insurance, taxes, utilities, like everything else - has insanely increased. Still, these rate hikes were just too much for me. The solution is to minimize - to not keep any thing that ends up being stored. Far easier said than done.

Excellent customer service. Got tired of the exorbitant rate increases of their competitor. Paid 2…read moreyears in advance. Staff was in the office and very helpful... Unlike their competitors who show up when they want and are not very helpful. I highly recommend.

We recently moved and used this location to get all of our packing supplies and boxes. Because we…read morearen't great at planning a move, we made MANY trips to the location. They were very helpful, and friendly, they actually made buying another box fun!! Special thanks to Kyle for his sense of humor and smiling face! I also observed them treating other customers with the same great attitude. I would definitely recommend them!

I came to rent a pickup truck, last minute without a reservation. That was no problem, as they had…read moreplenty of availability. The manager Kyle was friendly, informative, and quick to help. The truck was clean and brand new. I can't speak for the experience of renting storage space here, but I had no issues with renting a truck and I would definitely recommend this location for last minute pickup truck rentals.

I called on the phone and the guy I spoke to was awesome, I should've asked for his name but he…read morehelped me get a locker and helped with all the forms and made the process really easy for me. The facility is super easy to access and the spaces are clean and make me feel safe about where I'm putting my belongings. I totally recommend the place to anyone looking to store their stuff

From the owner: self storage packing supplies boxes one dollar second month air cooled units fire sprinklers in…read moreall units locks and supplies