Terrible unit that is overpriced, undermaintained, and infested with rats and cockroaches. Every…read more3-6 months they try to double the rent, either forcing you to pay this absurd price, or move into a new unit a few feet away at the initial starting price, just to repeat this cycle again in 3-6 months. Our belongings are constantly being damaged by the decrepit state of the unit, if our items aren't chewed up and peed on by cockroaches and rats, then they are coated in melted insulation from the roof.

DO NOT COME HERE!!! I NEVER ADD REVIEWS BUT THIS IS NEEDED. unless you want to pay a monthly…read morestorage fee which they will keep trying to add fees onto out of nowhere, and on top they couldn't even protect our items!! We had a 1000 dollar worth washing and drying machine which the RATS here have ATE THROUGH THE HOSES MAKING THEM NO LONGER USEABLE. WASTE OF MONEY!! WASTE OF TIME!! PLS PLS if I could put zero stars I would. not one problem, ONE AFTER ANOTHER! even trying to close the account every worker there would tell me one peice of information at a time even though I stated from the beginning on the FIRST CALL I AM CLOSING MY ACCOUNT !! No, first it was you have to turn in the keys then it's closed. Then it was u have to sign paperwork to close. ALL SO THEY COULD CONTINUE ADDING ON FEES TO AN INACTIVE ACCOUNT! Especially in this economy right now when people are struggling to just cover the bare minimum !! how this company is not completely disgusted by themselves is past me! thank u for whoever took time to read this

Josie Courtney I came in early in the morning and she helped me right away. She got good customer…read moreservices so anybody I would prefer her to you to see her. Gotcha great nice lady.

DO NOT use this facility if you don't want rats infesting, shredding, and destroying the items…read moreyou're storing. I'm not kidding. Absolutely disgusting place. it seemed ok when we first moved our things in but a year later as we're getting things out, there's rat POOP everywhere, not to mention a sofa and other things completely destroyed. AND an actual dead rat we saw in the corner. I think it's interesting, and those of you reading these reviews should take note, that there's either 1 star or 5 star reviews. coincidence ? don't think so. The people doing 5 star reviews are most likely getting paid for it.

We rented a small pod to have our personal things transported from Hot Springs Arkansas to Florida…read more 1700.00 for the smallest pod. Then on top of that a159.00 delivery charge to take the pod. Then arrives in Florida. 65.95 month. One month there. Then have delivered to our place middle of month, with another delivery fee of 159.00. And no prorated discount for having it delivered in the middle of the month. So they definitely do not want to please the customer. It's ridiculous what these companies can get away with. Rip off. Regrets using U-Haul or Probably any moving company. KRW.

Long story short: This location is INFESTED with Brown Roaches, German Roaches, and rats- and they…read morewill KNOWINGLY rent you a unit in such condition. Over $40,000 of belongings were COMPLETELY destroyed this unit due to their negligence and poor management. They have repeatedly ignored our attempts to rectify this situation. Also- BUYER BEWARE their "insurance" does NOT cover vermin. The longer version: Moving to Tampa from out of state in May 2018, we were in need of a storage unit until we obtained permanent housing, and unfortunately we chose this location. After packing our 10'x15'x8' unit to the brim, we returned after about a month to find it INFESTED with roaches and it showed evidence of rats via droppings, urine, and tattered clothes. After MONTHS of trying to reach management to address this issue, we had the pest control we use for our home to come to the unit. They found evidence of 2 types of roaches and informed us Uhaul had put rat traps inside the unit- drawing the rats inside instead of away. When we told Uhaul of our findings they met us to take pictures of the damage. We have on video the employee admitting THEY KNEW their units were INFESTED with multiple types of vermin for months due to a specific incidence several months prior, and THEY CONTINUED RENTING ANYWAY. After reaching out to the regional VP of Uhaul, a new rep from Uhaul was assigned to our case around October 2018. She contacted a cleaning crew who had to wear masks and gloves because dealing with rat urine can infect people with a deadly virus. We had over 2000 pictures of destroyed items- including ALL the yearbooks and school certificates & diplomas for everyone in my family. Since documenting the loss of over $40,000 in property loss, their mediator at their insurance company, the rep assigned from Uhaul, and the manager of the 56th St. location have yet to reimburse us for our loss. We have a letter from them claiming fault. After multiple letters, emails, phone calls and other attempts at contact, we have been brushed aside at every point. Our lawyer said due to Florida law, Uhaul is obligated to return our claim with either acceptance or denial of responsibility. They are even avoiding this. In the pics, you will see the dead rat left next to our belongings inside our unit. Then the image of our 10x15x8 filled as much as possible- including furniture, clothes, keepsakes, housewares, luggage, the family crib, many other items with significant sentimental value. Then you see the cleaning crew with the masks on and gloves. The rat trap(s) inside the unit. Only a few items highlighted in a circle were able to be salvaged with expensive refinishing processes (the chest) and a couple of other boxes- here you will also see the pictures of individual items being taken.

On August 3, 2025, our 2024 boat, valued at approximately $130,000, was vandalized and stripped…read morewhile stored at Safeguard Self Storage in Seffner, Florida. We chose this facility because it was advertised and represented as a secure, premium storage option, featuring vertical pivot metal gates, a 10-foot cement perimeter wall, full surveillance cameras, covered storage, and well-lit grounds. We pay $350 per month for this service (an increase of over $100 in the past six months), under the belief that these security measures would protect our property. At approximately 9:34 p.m. on August 3, 2025, unknown individuals entered the premises through the exit gate. They proceeded directly to our boat and spent over one hour, according to surveillance footage reviewed with the Hillsborough County Sheriff's Office, forcibly working on it. For more than 30 minutes, they used tools to grind off the lock on the trailer tongue, destroying the tongue in the process. The boat was then relocated to the back of the lot, where thieves removed: The entire Yamaha motor and bracket Two Garmin GPS units Steering wheel Motor controls Ignition system and wiring 36V lithium battery Various other equipment and personal property from inside the boat After the theft, the boat was returned to its original parking spot. Despite the facility's surveillance system and staff, we were not notified until 2:44 p.m. the following day, August 4, 2025. Only after we were contacted did Safeguard notify the Hillsborough County Sheriff's Office. Adding to our frustration, Safeguard Self Storage processed our monthly payment the same day the theft was reported. When we contacted the District Manager multiple times regarding reimbursement, we were informed that the company would not cover any losses or provide financial assistance. To date, no stolen items have been recovered. Our boat remains at the facility awaiting inspection by our insurance adjuster. This experience has left us financially harmed, emotionally distressed, and with a total loss of trust in Safeguard Self Storage. Despite paying for a facility marketed as safe and secure, our property was directly targeted, stripped, and left under their watch without intervention or adequate response. I had to give 1 star because it will not allow me to give a zero.

Clean, secure, and climate controlled. This storage facility is the best in the area and the prices…read moreare really reasonable. Ryan and Verton have been very helpful and gracious, making every challenge of moving, as seniors, so much easier.

This is a very DECEPTIVE business. Their policies simply change on their "say so"... Contract…read moremeans almost nothing. There is an implied grace period to pay rent before the late feeS are added. BUT, RENT payment is only possible by check; or IN-PERSON Credit/debit card. ### NO payments online, NOR by phone. #### HENCE, that makes it easy to default and get LATE feeS, which they eager-enforce. ------------ There is NO bargain here; rent fees SAME as other places. ####-------They sell much LOOT in their office, so it is doubtful they hold any legal auctions. ________***** You better have insurance to rent here. They do not enforce insurance, BUT the units are a SERIOUS FLAMMABLE fire HAZARD.!.!. ***** SAME situation as the storage unitS on Highland St. in Clearwater that burned down in 1996 because someone caused a massive fire with a cigarette, and MANY units were destroyed...!! -------- The MGMT is greedy, and a clerk is incompetent... -------- Much better to go elsewhere..!!

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How do you successfully rent a storage unit 200 miles away, with short notice and last minute…read morechanges on the day of the move? Simple! Call Terrace Storage and Chrissy will take care of everything with a fantastic disposition and professional manner! I was especially impressed when Chrissy was able to get me all set up with additional space I thought was needed just hours prior to moving in, and even allowed access to movers after hours. Seamless transition thanks to her superior customer service skill set! Also note it's a beautiful facility that's well planned to take care of all your storage needs. Great large ramp, secure and well-kept building. Thanks Chrissy!

Great customer service, facilities are clean, and pristine. I trust that I made the right choice to…read moreuse Temple Terrace Storage Center to store my belongings. Thank you Veronica and Jay.

I just wanted to update my review because I truly can't say enough good things about this storage…read morefacility and the people who run it. From day one, they've treated me like family -- not just another customer. Any time I've had an issue, question, or concern, it's been handled right away with kindness, patience, and genuine care. That kind of service is rare these days, and it really means everything. Andy and Neil are absolutely amazing people. They go above and beyond, always with positive attitudes and big hearts. You can tell they truly care about the people they help, and that makes such a difference. They're respectful, understanding, and always willing to work with you. It feels very family-oriented here, which brings so much peace of mind knowing my belongings are in good hands with people who actually care. This place has been more than just storage for me -- it's been support, reliability, and comfort during times when I really needed it. I'm so grateful for everything they've done. If you're looking for a storage facility with outstanding customer service, compassionate staff, and a true family atmosphere, this is the place. Thank you again, Andy and Neil. I truly appreciate you both more than words can say.

if your looking for a very clean location, with an a friendly, Awesome staff & comparable pricees,…read morethis is the Perfect facility. Been here for years & they treat me like family. A-AAAKey Mini Storage Thanks Guys