I cannot wait to be able to put my new apartment items in the storage so I can save it for when I…read moremove into my own space. Thanks for being close.

From the owner: Storage World offers more than just space — we provide peace of mind during life’s transitions…read more Whether you're moving, starting a new job, growing your family, or downsizing, our mission is to help the world navigate change with dependable self-storage solutions. We're your trusted “world of space,” right here in the neighborhood, ready whenever you need us. We have been serving the local community of South DeKalb, since 2004. We are conveniently located across from the Georgia Bureau of Investigations on Panthersville Rd. We offer both conventional drive up and interior units as well as climate-controlled self-storage units to meet your needs and budget. Our facility is equipped with digital gate and camera technology. Call us today for specials!

Don't rent U-Haul here. Ordered trailer week and half in advance...got there to pick up...not a…read moresingle trailer on premise...obviously never had one to rent or gave to someone else. Had to spend the morning running around to find one.

To be continued...... I still have my things stored…read morethere.... I will definitely come back to finish this post and warn those of us that look for post to move us toward or away from a business in advance....

Not trustworthy. Made an online reservation for an unit that was to small. The original reservation…read morecost was around $100. We chose a larger unit. Why did the cost for the larger unit go up by $200 for a 10 x 30? The market value for this unit is like $175. Per the contract Public Storage says they MAY send notification when the price is raised. Never received a notice in the year plus we stored our items. By the end of our term we were paying $500 plus a month. That is straight wrong. Lastly, I call them during business hours and they rarely answer the phone. Pricing is not transparent and service is sub par

I wish I could rate them 0 ! 2-23-24 My boyfriend and I won a storage unit when we got there at…read more1:00pm nobody was in the office we waited for 20 minutes the manager or whoever she was finally came & was very rude saying she still gotta clock in we can wait . She open the door and said " hurry up she gotta go to another property. Then she lied & said the system was down can we come back in a hour and 30 minutes we left came back at 3:00pm she still had a attitude asking who was here first & proceeded to take the other people that was there . She's very rude and don't have customer service, if she hate her job that bad or hate talking to people find a new one .

I worked in Georgia and had to store some of my equipment to accommodate my family, who traveled…read morewith me. The site is well-maintained and very clean. Bambi, the associate working there, was very friendly and could answer all of my questions. Throughout my time working in Georgia, she was invaluable when I came in to make payments and with changes I had to make occasionally. I will be utilizing their services again when working in the area, and I have recommended them to my friends who work in that area.

From the owner: Family owned. Staff is kind and caring. KD wouldn't have been in Fairburn Ga. This long if we…read moredidn't care about our Tenants. We are also the LOWEST priced in the area.

I have had great service by this location, and the young lady who takes care of me each month is…read moreknowledgeable and professional. The property is kept clean, and messages are answered promptly for questions. a I recommend this location for your personal belongings. I have been a customer for two years and feel safe with their security system. Ms. Morris 5 Stars

Had my items in there for 9 months. Went to get my items to move and it was infested with rats and…read morerat feces. I was FORCED to abandon 75 % of my stuff. Some of which was very sentimental. Extremely upset and will never recommend.

I see all these reviews from recent people and I might add that they do have a few newer people…read morethat are amazing, with great customer service however Carl is the absolute worst and he does not stand behind his mistakes or the mistakes of his team, he ignores them. I have had this storage for almost 3 years so most times I forget about it and pay 2 or 3 months at a time, however my rent has increased every 2 or 3 months since I've had it. I have asked about this and inquired and only thing Carl recommended was to change the due date. Then here comes the newbies and they say no let's put in for a rent decrease you've been here awhile and boom. I call and mentioned it to Carl because it didn't change on my account and he says it'll be another month from it was done. I was upset because that's not what I was told and Carl just sat there and said nothing and then repeated the effective date. I then went online to pay my balance and I see there's an auction coming up Friday so I go on the site to look and here is what my things that I had professional movers, put in years ago, what it looks like and things are missing because this storage was packed down no room to even move anything. So they have ran through my things and started bidding on them before they are even up for auction. Look at my things, this is a disaster and one of the biggest mistakes I made leaving my things in their care. I have been crying to corporate looking at these photos for hours, this is unacceptable.... I have yet to receive a call back from corporate or the district managers which they have been telling be all week and last week, they comment under my review on their website like they care and I've attached photos and I called the number they listed and nothing happened, Don was unaware of what was even going on and he said he didn't know how to help which is what I've been hearing the past two weeks.

EDDIE IS THE BEST‼‼very thorough very nice!! awesome help and direction couldn't have had a better…read morerep Eddie is awesome and funny!!! Recommend this storage space 100%