I normally don't post things like this, but what happened to me at NSA Storage / SecurCare Self…read moreStorage in Conyers needs to be public. People deserve to know how this company treats customers -- especially customers going through the worst moments of their lives. I was storing my sister's belongings there. She unexpectedly passed away on the evening of March 5, and I've been trying to handle everything while grieving. The last thing I needed was a storage company making things harder. I went into the office IN PERSON to change my billing date from the 26th to the 1st. They told me the prorated charge would be $0.97, which I approved right then and there. Later, they claimed they "didn't have authorization," even though I gave it, and they NEVER told me the billing date wasn't changed. I told the manager, Michael, on March 27 that I was moving out the next day and would have everything out by March 30. He knew exactly what I was dealing with. He knew these were my sister's things. He knew I was trying to close out her affairs. And he STILL didn't tell me the billing date change wasn't processed. Instead, they charged me the full $23.05 instead of the $0.97 I had already approved. So I called corporate, thinking surely someone would fix this obvious mistake. I spoke with Arthur and Alexander, both "escalation supervisors." Not only did they refuse to correct the charge, but Arthur actually said to me: "Sorry, mistakes happen." Yes -- the company admitted THEY made the mistake... ...and then refused to fix it. Who treats grieving customers like this? Who acknowledges an error and then refuses to correct it? What kind of company operates this way?

We searched for a clean, well-built storage facility in Conyers for days. We needed a convenient…read morelocation near the interstate for easy access to swap out seasonal items. After downsizing from a house in Oregon to an RV, we found Georgia appealing due to family nearby. We visited several facilities--some old and drafty, others brand new. SecurCare stood out as well-maintained and secure, situated in a quiet area close to the highway. The on-site manager was friendly, and the lot had ample space for moving. We appreciate having a climate-controlled unit to protect our belongings from extreme weather.

Great people. Safe reliable service. Easy to get to location…read more You can park vehicles here too.

From the owner: Specializing in: - Storage Household & Commercial…read more- Warehouses-Merchandise - Public & Commercial Warehouses - Self Storage - Full Service Storage

I would highly recommend this facility. Ashley and Carla are amazing. Extremely professional and…read moreknowledgeable. Facility is extremely clean and well maintained. Would recommend this facility to any family and friends.

I've paid my bill on time and for some reason they locked me out of my own storage. When I tried…read morecalling them there was no after hour emergency number. Since the first day I've been having issues here. Will try to go somewhere else as soon as I can.

Worse storage facility!!! I always pay a month or 2 in advance.They are nice enough but make 2 many…read moreconstant mistakes.Losing checks,mishandling paperwork,etc.Stay away even if they offer you storage for free.And last week,I started removing things and had to discard 2 boxes of clothing because the unit had leaked and some of my things had molded.