Over the years they have the best. They have worked with me during my hard times. I rented a unit…read morethere and have never had any problems. I would recommend this business to everyone.

I must say this has got to be one of if not the best storage unit places I've been to in a long…read moretime. Recently divorced. And I needed somewhere to store some of my belongings due to me downsizing. Mrs. Loving Was so sweet and understanding and helped me with the process. It's so convenient to my new residence. Thank You so much. I would recommend this place to anyone.

Made a "reservation" for a trailer at 9am for a 5pm pickup. Uhaul sent by text a "confirmation". I…read moreleft work early to drive across town. When I get there "phillip" says oh, we rented that to someone else. You were supposed to be here at 9. NO phillip. I spoke with you (which he denied) and said very clearly that I would be there at 5 and would return the next day before 5. Then he said oh by the way, your truck is not rated for this tow. I used the same truck and trailer not long before... So I am now wildly inconvenienced. And displeased.

Let me save you the hassle--please think twice before doing business with this company. My…read moreexperience was extremely disappointing. The staff was rude, the customer service was poor, and the overall professionalism was lacking. It honestly felt like profit mattered more than treating customers with respect. I would not recommend them based o

Caleb, at the Public Storage facility on HWY 85, in Fayetteville was friendly, helpful, and…read moreprofessional. He took time to show us two units, so that we could make a quality decision on which to rent. He was thorough in his explanation of the policy and expectations. I recommend this storage facility to those researching Public Storage location.

Oh my land! This is our first storage experience and we could not be more pleased. The biggest…read moreasset is Mahogany, the Manager. She is fabulous. Any business would be proud to have her on their team. She on top of it all, super knowledgeable and a helpful advisor to her clients. She is engaging, kind and efficient. She went out of her way to explain all the relevant details as well as the many ways they can help us. The facility is very clean and temperature appropriate. We feel very good about our experience here.

Josh at this location has been super helpful. He is very professional and patient when resolving…read morecustomer issues. While I'd like to move my storage closer to home this location just provides quality service so I'll be staying.

Malcolm is great with communicating with customers. Any issues get resolved with a clear, concise…read morepath to a resolution. He is also friendly, professional, and shows that he cares about the people who use or have used the facility. Hours are inconvenient, but it didn't affect me as much as others since my schedule is flexible. There is a gravel lot you can use for parking while using, or one of the loading bays.

I've had a unit for over 3 years with no issues, facility was clean. Since new management has taken…read moreover, my unit now has rodents.. RODENTS.... Over $8,000 worth of items ruined! The halls leading up to my unit smells like a bum is living there. Management is aware, was told "you never now who you're renting next to". If I was you, I'd find somewhere else to store your items. We are at a complete loss of all our items now. AND have to move the items out ourselves and dispose of them. This place went from 5 stars to -1 stars!

I moived during the pandemic into an apartment in Duluth, right near Peachtree Industrial and…read morePleasant Hill Road. I won't name the complex, because I am really upset at the decline of the quality of living there over the past 11 months- but basically I asked a bunch of companies to get me estimates for moving on Friday night, and I ended up going with Tote because they sent out an estimator right away, and also the price was reasonable. Luke reached out to me Friday night, and we texted about getting someone over quickly. First thing Monday morning he was in my apartment, COVID aware and safely estimating the cost of my move. They were not the cheapest, but from the professionalism and thoroughness of walking through my entire place- his estimate wasn't that far off from the final bill. Monday I chose to move, they came today. Two days. This morning Tyson and Dexter called me on their way to my apartment to give me a heads up. We walked through the apartment and the clock started around 9:40. Within 2.5 hours they packed up my entire place and loaded it. I had many items already packed and they did an amazing job getting it out of the apartment so quickly and professionally. Literally world class workers. Zak called me and wanted to check in on how things were going. We discussed insurance options, and I let him know I was very pleased with the team they sent out. I moved about 13 miles. On the way here I bought lunch, and we provided drinks as a courtesy since these guys were CRUSHING it today. They were done about 30 minutes after the 5 hour estimate- but that's not a big deal in my book. All in all- they moved a 3 bedroom apartment in 5.5 hours. The unloading was also Championship level because there are three levels in the house and they were accommodating to the places we needed items moved. My parents had several boxes from their move. The movers gladly offered to take them out of the garage and also the boxes of packing paper. It was tremendous, the extra effort they made to make sure we were happy. I can't thank Dexter and Tyson enough. I was VERY happy that my family was happy. I want to give a special thank you to John Magruder, who is the head of operations there. I had one item damaged, and he resolved it about 5 minutes ago personally to my satisfaction. It's 10 PM, and he answered my texts (I was expecting to talk tomorrow, but he was going on vacation and wanted to get this resolved ASAP). Sincerely, a great person to offer to talk tonight and get this completely resolved so he can enjoy his vacation and I can move on with my unpacking and settling in. AWESOME person. Tote handles local and national moving. I am going to recommend this company HIGHLY to anyone that needs a hand with their move. Support small business owners! Especially during these difficult times.

Let me preface that I hate giving poor reviews to small businesses...I understand that reviews can…read morebe much more important to them than they are to large chains... that being said, moving is typically a high anxiety enterprise and you need to know as much info about who you choose to move with as you can. I also feel that all actions have consequences, some good, some bad...this is the latter. I recently had an out of state move with a full pack that I had set up with Tote Moving & Delivery months prior. I called in frequently to make sure everything was on schedule and was always told by the owner that it was. They called to inform two days prior to the move that they were going to outright cancel the move as they had 2 employees out sick and one other who had a family member pass. I understand that things happen and I can be sympathetic but to have no backup prepared for an out of state move and/or to not even offer to move the date back was unacceptable and put me in a terrible, stressful bind. This ended up costing me thousands of dollars extra to procure a last minute mover. I was also not pleased that I had spoken to the owner all throughout the process but when it came time to give me bad news, that job was given to another of his employees. I asked the owner to contact me and he told me he was too busy covering for the workers that were out. My total move was to be over $8000 and that did not even warrant a personal call back in the owner's eyes? *I will say they did offer to have another company that they had a relationship with try and assist me but when I read reviews of the other company, they were flat out scary. They were rated extremely poorly and many reviews mentioned fraud and theft, so I did not consider using them. That did not even seem like a viable solution based on what my research came back with. If you use Tote, perhaps you will have a better experience...but just know that the potential for the whole thing to fall apart is there, it happened to me.

Errol and his team were incredible. They had to move a 10 foot tall, antique mirror (very fragile)…read morefrom a storage space, up narrow stairs, onto a second floor bedroom. They were punctual, professional and took amazing care of both the mirror, and my walls in the stair well! Amazing, exceptional quality job!! I'd definitely recommend and will be using them again!

E&R did a fantastic job or loading our home into a enclosed trailer and a moving truck. The were…read morevery professional and motivated to take on the daunting job of moving out entire home out to the street where the trailer was located. They were communicative, professional and on time. You will not go wrong in hiring this company. Would definitely use their services again.

The movers successfully moved my furniture without breaking anything, however my new two pictures I…read morehad sitting in a shopping bag at my new apartment window were taken , I notified management he told me nobody ever complained about them stealing like I was lying about my pictures been stolen I never received I'm sorry or offered me a price for the stolen items I even looked around after I setup my apartment still no sign of my two pictures, management told me they suppose to let me look at the. Ack of the truck when finished they didn't let me look they got the money and left. They do a good job moving but watch out for things growing legs and walking out your house or apartment.