My move was perfect!.. a friend of mine used them before and she had a great experience with this…read morecompany and she referred them to me. They arrived on time ,they loaded the truck quickly and took great care of my stuff .they made moving super easy for me .definitely reccomend them

This is an awful company to use. DO NOT trust them with your property it will be damaged and you…read morewill be missing items they will not return your calls or give you their insurance information to file a claim. Half of my household goods are missing no one will call me or discuss reparations for my items. Please do not trust them and go through what I have there are more reputable companies you can use.

- [ ] Let me start by saying I gave this company 2 times to make it right and each time it was a…read moreterrible idea. They fool you with the original customer service. They seem to be very professional with follow-ups via email and invoices. But that's it!! My move was scheduled the 18th January I was given a time window of 9-11 and was on a strict time line. THEY NEVER SHOWED UP! 1st I was told they were having issues with the truck @ 10am spoke to the "owner" he is RUDE! Told me it's not his fault and equipment issues are normal and took no accountability for anything. 10:30 he told me they got another truck and was on the way 11am the drivers called said they were on the way 11:20 still no show and I had to reschedule for the next day!! Next day come and these older disrespectful gentlemen showed up with attitudes. Talking bad about the owner and how he doesn't have equipment for them and they had to bring they own supplies and etc. They used profanity and were arguing with each other and overall took forever! Finally got the move done The move it self was ok the owner showed up apologized and assured me this was out of the norm and offered me $100 off my next move. Glad it was over I paid my bill and continue my day. As the last step was to move my bed and TVs into storage I figured I'd give them another try and use my $100 discount!!! BIG MISTAKE TOTALLY MY FAULT. The guys showed up and while friendly than the others they had no moving experience. When I reviewed the contract my discount wasn't applied! Called the owner he cursed me out, called me all types of names and came up with ever excuse not to honor the discount he provided. Explaining his financial situation and telling me he has kids to feed. But you offered me a discount so nothing I'm asking for is outlandish. He refuse to allow the movers to unload my things until I paid full price. After not waiting to go through the hassle I paid the full price. He showed up at the until very threatening and mean and intimidating! After it all he text me rude disrespectful remarks. See attached!! BAD COMPANY BAD BUSINESS. DO NOT USE THIS COMPANY!! HE IS RUDE, TREATS HIS EMPLOYEES TERRIBLE AND IS DISHONEST!!!

Disclaimer: Long, but honest review…read more (Downgraded to 1 star after the response from John. See below. Not worth me being back in touch "to chat". This is the first "apology" and it's not even that. He has made his position clear and I will assume he speaks on behalf of the "company".) This is a small family business, and while I am not satisfied, and will not personally use them again or recommend them, it bears noting because it was one of the reasons I chose them. I read a lot of reviews and compared with larger more commercial companies before choosing Home Run Moving Experts ("HRM"). Either the reviews are lies or AI generated or paid for or we got them on a bad day. Whatever the case, the 5 star experiences I read about were not at all my experience. HRM may be a moving company, but they are not experts or professional movers. They lack the basic business communication skills, efficiency, organization and overall logistical competence required to do this kind of work well. This is the company you hire for a 1-2 bedroom apartment. You do not hire this company for a 4 bedroom, 2.5 bath house. Things did start off well. "John" was prompt, polite and professional at the first meeting and walk through. He wore a shirt with the company logo. He listened to my needs (though, wrote nothing down) and told me he would get back to me with a quote. And he did. I was quoted for a 4-6 hour job with 3 movers and packing (HRM to provide packing supplies). I was very clear that I did not plan to or want to pack the kitchen, but that some things may be started or done before the movers arrived. All was agreed a full month and 10 days prior to the move day. The day before the move I reached out to John to confirm because I had not heard anything from him. I text and got no response then called later in the day and John answered. He confirmed then asked if his team could come at 9 am instead of 7 am. That was agreed. On the morning of the move he text AT 9 am to say they would arrive at 10 am. They arrived after 10 am. John and 2 relatively young men - "Freddie" and "Jose". No one was wearing a company shirt. They had a large Penske truck, boxes, tape, and tools - no mattress covers. John and I walked around the house again so that he could see what needed to be done. Everyone got to work. 5 hours later I asked John to wrap up what they were doing and head over to the new house to unload so we could try to stay within the 6 hour window. I did not know all that had not been done at that point (I tried to upload pictures here and could not. Spoiler alert: the kitchen was not fully packed.) Long story longer, I go back to the old house while my husband helps direct them at the new house. He cuts them loose at about 6:15 pm. At the same time that I am realizing all they didn't get to (kitchen cabinets and drawers, pantry, bedroom closets, laundry room). But, it gets worse. They damaged the dinette table pushing the screws in too far when they put it back together and didn't say a word (also, it did not need to be taken apart) and they took the screws to the dining room table with them (also did not have to be taken apart) and they lost the screws to the dresser mirror (these we never got back or compensated for) for one of my kids' rooms. We spent 3 days chasing John with texts and calls. He was mostly unresponsive or he was vaguely responsive. And I was livid. My husband took over communication. John finally showed up on Sunday, after no show and no call on Friday and Saturday, with the screws. He and my husband agreed that $400 for the table was fair (it was originally $800 and over a year old). John said he would talk to "his brother" and get back to us. The next day he sent $200 via Zelle and would not respond to texts or calls about the other $200. We have not heard from him since. Other fun facts: They used my tape and my boxes in addition to their own so when I had to pack what was left at the old house I had nothing to pack with. We asked them to pack the second refrigerator last so we could clean out the smaller and condense. When we were ready to do that we were told the refrigerator was already on the truck. And the payment did not go to a business or LLC. It went to a personal account. We were communicating with John, but what he was communicating to his team was obviously not the same. Overall, a super fail. I feel quite disrespected and disregarded. But, it is a good lesson. We will always go commercial for movers from now on. And I will share this experience on every platform I can find. Not that I think HRM cares at all. (I was right about this.)

Excellent service! Was available and willing to work with my schedule and budget. Moved Noel, Jason…read more& Danielle were all amazing with clear communication every step of the way. I Highly recommended giving these guys a call! Will definitely be using them again in the future!

I had no assistance with moving my things so I did what I could myself and was worried l'd have to…read moreleave the big items that could not fit in my car. I was being quoted prices that IMO was outrages especially since I already moved most of my things and the travel was 0.9 miles. From start to finish Sims was very communicative answering my inquiries. He gave me a window for arrival and contacted me when they were on the way. They came and immediately got to work. I truly appreciate them and would recommend their services. I saved his contact for future references should I or someone else need them. Thank you again guys.

PROFESSIONAL AND PROMPT is the best combination of terms to describe the services of Greenbackz. I…read morerequested a quote and was responded to promptly. Everything was coordinated. It was for the next day and it was a very smooth transition. Owner was responsive and meticulously organized. Will do business again!!!

Errol and his team were incredible. They had to move a 10 foot tall, antique mirror (very fragile)…read morefrom a storage space, up narrow stairs, onto a second floor bedroom. They were punctual, professional and took amazing care of both the mirror, and my walls in the stair well! Amazing, exceptional quality job!! I'd definitely recommend and will be using them again!

E&R did a fantastic job or loading our home into a enclosed trailer and a moving truck. The were…read morevery professional and motivated to take on the daunting job of moving out entire home out to the street where the trailer was located. They were communicative, professional and on time. You will not go wrong in hiring this company. Would definitely use their services again.

I had move last minute and needed a moving company that could accommodate me on short notice. Once…read moreI spoke with Emmanuel(the owner) he was prompt with providing a quote and maintained communication throughout the entire process. He And his moving crew were very professional And handled all my items with care. I would definitely recommend this moving company!

I moived during the pandemic into an apartment in Duluth, right near Peachtree Industrial and…read morePleasant Hill Road. I won't name the complex, because I am really upset at the decline of the quality of living there over the past 11 months- but basically I asked a bunch of companies to get me estimates for moving on Friday night, and I ended up going with Tote because they sent out an estimator right away, and also the price was reasonable. Luke reached out to me Friday night, and we texted about getting someone over quickly. First thing Monday morning he was in my apartment, COVID aware and safely estimating the cost of my move. They were not the cheapest, but from the professionalism and thoroughness of walking through my entire place- his estimate wasn't that far off from the final bill. Monday I chose to move, they came today. Two days. This morning Tyson and Dexter called me on their way to my apartment to give me a heads up. We walked through the apartment and the clock started around 9:40. Within 2.5 hours they packed up my entire place and loaded it. I had many items already packed and they did an amazing job getting it out of the apartment so quickly and professionally. Literally world class workers. Zak called me and wanted to check in on how things were going. We discussed insurance options, and I let him know I was very pleased with the team they sent out. I moved about 13 miles. On the way here I bought lunch, and we provided drinks as a courtesy since these guys were CRUSHING it today. They were done about 30 minutes after the 5 hour estimate- but that's not a big deal in my book. All in all- they moved a 3 bedroom apartment in 5.5 hours. The unloading was also Championship level because there are three levels in the house and they were accommodating to the places we needed items moved. My parents had several boxes from their move. The movers gladly offered to take them out of the garage and also the boxes of packing paper. It was tremendous, the extra effort they made to make sure we were happy. I can't thank Dexter and Tyson enough. I was VERY happy that my family was happy. I want to give a special thank you to John Magruder, who is the head of operations there. I had one item damaged, and he resolved it about 5 minutes ago personally to my satisfaction. It's 10 PM, and he answered my texts (I was expecting to talk tomorrow, but he was going on vacation and wanted to get this resolved ASAP). Sincerely, a great person to offer to talk tonight and get this completely resolved so he can enjoy his vacation and I can move on with my unpacking and settling in. AWESOME person. Tote handles local and national moving. I am going to recommend this company HIGHLY to anyone that needs a hand with their move. Support small business owners! Especially during these difficult times.

Let me preface that I hate giving poor reviews to small businesses...I understand that reviews can…read morebe much more important to them than they are to large chains... that being said, moving is typically a high anxiety enterprise and you need to know as much info about who you choose to move with as you can. I also feel that all actions have consequences, some good, some bad...this is the latter. I recently had an out of state move with a full pack that I had set up with Tote Moving & Delivery months prior. I called in frequently to make sure everything was on schedule and was always told by the owner that it was. They called to inform two days prior to the move that they were going to outright cancel the move as they had 2 employees out sick and one other who had a family member pass. I understand that things happen and I can be sympathetic but to have no backup prepared for an out of state move and/or to not even offer to move the date back was unacceptable and put me in a terrible, stressful bind. This ended up costing me thousands of dollars extra to procure a last minute mover. I was also not pleased that I had spoken to the owner all throughout the process but when it came time to give me bad news, that job was given to another of his employees. I asked the owner to contact me and he told me he was too busy covering for the workers that were out. My total move was to be over $8000 and that did not even warrant a personal call back in the owner's eyes? *I will say they did offer to have another company that they had a relationship with try and assist me but when I read reviews of the other company, they were flat out scary. They were rated extremely poorly and many reviews mentioned fraud and theft, so I did not consider using them. That did not even seem like a viable solution based on what my research came back with. If you use Tote, perhaps you will have a better experience...but just know that the potential for the whole thing to fall apart is there, it happened to me.

DO NOT USE - movers scratched entire stairwell of brand new house and now have to re-paint…read more Called/texted number multiple times for remediation and included pictures without a response. Clearly customer service is not their priority.

Cant say enough great thing at Karlos and Curt at Velvet Glove Delivery. They were kind,…read moreprofessional and very good at moving extremely heavy furniture in tight spaces without scratching anything. They were so nice and were a joy to be around. Highly recommend to anyone looking for professional movers in greater Atlanta area.