The facility is fine, and the staff is adequate, if not overly friendly, however the rates are…read morereprehensible. A unit that was $113 a year ago is now over $200 and the service hasn't improved, the unit isn't larger, and the facility is no more customer friendly. Go elsewhere and be treated as a customer, not a hostage.

Shaneen was awesome! She made me feel very comfortable and was kind and thorough when explaining…read morepricing and options. The units here are very clean and the lighting and security features make you feel safe. I would DEFINITELY recommend choosing Safeguard.

It looks good on the outside. But when you leave your belongings it will be intruded by RATS!! Rats…read moredestroyed all my bedding, my clothes.. everything. I should've been compensated for all the damaged!! Also the price goes up every 2-3 months! The smallest storage is $200 plus rats!

I used this facility in the past and I had my furniture stored there for a year. My stuff was in…read morethe same condition as I left it. It was easy to get in and out of the unit even though it was on the upper floor. My only downside was that it was a little pricey. I would use them in the future because of the proximity to my house and the cleanliness of the facility.

Great customer service, always positive and hardworking and great character. I love storage space.read more

Not good is a generous description. My storage space is covered with insulation that fell during a…read moreremodel. I have to have someone clean it before I can access my stuff and move out. NO ONE IS AVAILABLE! Every damn month, NO ONE ANSWERS THE PHONE! NO ONE is available to speak to between the 3rd and the 5th. The system is down or some other excuse. Magically, the system can't be reached, there is no one in the office, no one answers the phone ---until the 6th when they have applied a late fee. I RECEIVED THE SCGGESTION THAT I SCAN THE QR CODE ON THE OFFICE DOOR. I KEEP TELLING THEM THAT I AM HANDICAPPED SENIOR CITIZEN. I was very specific about my financial situation. I receive my money between the 3rd and the 5th--every month. That was "no problem!" Except, lately, it is an issue. Just now, after taking a $30 late fee, someone called me to discuss my frustration, blah blah, blah. The call center is open 24 hours a day. Not really, because only a machine answers the phone. Rent a garage, or a room in your aunt's house. Buy trailer. DO NOT USE THIS COMPANY. DO NOT!!!!!

Jose at front desk will over charge you by making u pay for 3 months in advance then act like he…read moredon't now how to refund u so by time ur money comes back it's time to pay again

From the owner: SecureSpace Self Storage Philadelphia Glenwood at 2501 North 15th Street, Philadelphia, PA provides…read moresecure, climate-controlled self storage. Our 2-story facility offers various unit sizes accessible via elevator, all climate-controlled to protect your belongings. Access the covered loading bay via secure gate code entry. The facility features digital video recording, logged access systems, and overnight surveillance for your peace of mind. Enjoy flexible month-to-month leases, convenient online payments (ACH/credit card plans), and 7-day access. Carts, dollies, and packing supplies are available. For climate-controlled storage in the Glenwood area, visit SecureSpace online or call!

Arielle & Kari were the best , professional,warm friendly & helpful with us,glad we gave this place…read morebusiness!

Worst storage facility in the world if you want your belongings to actually feel secure. The…read moremanagers are unprofessional and the customer service is just disturbing. The manager Manny acted like some thug from the hood when we went in to complain about how ignorant his wife was to myself and my wife. We took our belongings and went elsewhere because it wasn't safe keeping it there. We purposely put our lock on a certain direction 3 times and every time the lock was put on backwards when we came back. Each time our things were rummaged through. Who would ever trust that!? I would NEVER recommend them for anyone's storage needs. If you have any sense, stay far away from this place.

We needed storage, and are really pleased with Traci's customer service at this location. Traci…read morewent above and beyond to help us on multiple occasions.

Great security to property, easy transfer to and fro and clean. Stay is always respectful and…read morehelpful.

Mr.Lucky is a nice and understand and helpful with I was cleaning out my unit he was helpful and…read moresaw I has a lot of stuff to clean out and gave me an extra day to clean it out and I didn't use it but it was the fact that he went out his way to do that and I'm grateful for him and thank you so much Mr. Lucky

I went from payin $70 a month in February of this year to $160 a month and got an email a few days…read moreago saying that my unit price is increasing in February to $183 I'm moving my stuff out this week...I'm sick of places scamming the hardworking people

Was exploring rental unit options and Robin was very helpful. I am hoping that my experience with…read morethis rental unit continues to be as positive as my initial contact.

EZ Storage...First let me tell you that this place is very expensive. U-Haul has climate control…read moreand for same size room they charge 148 as opposed to EZ that charges 248!!! And if u have been there for a year but fall behind DONT EXPECT THEM TO TAKE A PARTIAL PAYMENT. NOPE they want it all. And if u have 2 of the same size don't expect a discount either. They SOLD ALL MY STUFF AND WOULD NOT LET MR GET MY Elvis guitar or summer clothes. Nope these people don't give a rats ass if you have family memories that is one of a kind. Nope they just want money MoNeY...& more MONEY. I SUGGEST U-HAUL. NICER, take partial payment and are actually human !!!

I had an emergency need for space and Natasha came through. I'd never stored anything anywhere…read moreever, so I had some serious sticker shock, but the service was great. Good explanation, use of truck and very clean facilities.