We had been looking at various storage facilities for our new travel trailer and when we came here…read morewe knew right away it was right. Tommy is fantastic! He guided us thru the process and is very knowledable, helpful and personable. We rest better at night knowing our things are safe under a well managed facility-thank you!

Love this place! I've been with them for two years back when it was cube smart. Tommy and Barbara…read moreare great! Very helpful!

Just left Cube storage dealing with Amy. What a disgrace to the work industry. I purchased a unit…read moreand was promised to have access to the unit at 9pm. Upon arrival my unit was locked I called and was told I have to wait until 930 AM. I rented a truck and now have to pay overnight charge as well as loosing work for the next day. When I asked why my unit was not ready she replied I didnt get to it. Then asked for a credit or anything to help with my losses. Her and her coworker then laughed and gave me attitude. Disgusting lazy disrespectful people

The facility in Peabody is really great! It's clean, climate controlled and very secure. They have…read moregreat deals and the access hours are really convenient. The manager Tommy is nice and very knowledgeable and explains everything in detail. Amy is wonderful too! I highly recommend this place.

Patricia was incredibly helpful in guiding me to the right unit. This is a very professional…read morestorage complex and I highly recommend it.

They have drug addicted people living at this place right next to the office (probably the manager)…read moremy girlfriend was stranded there her phone died it was closing and she was looking for a plug to plug her phone in she was verbally assaulted by this woman and called a creep while she was crying begging the woman to please call someone she was stranded ... the woman just slammed the door in her face ... we don't go there often so then months later when we go to access our belongings, we are locked out and not due to nonpayment and they refuse to give us anything in writing, but tell us we must remove our things from the property immediately, even though we're paid up for the next month it is legal in Massachusetts and they wouldn't give us anything in writing because of it

The women in the office are really nice people to work with. They are very friendly and efficient…read more I never had any negative experiences while renting there. The prices were much lower than that of the storage units across the street with the national name. I prefer local businesses, anyway.

I used EASI storage for ten years, and I have been quite happy with the services provided. Very…read moreclean, safe, and they really keep an eye on things. Donna and her staff have always been helpful and accommodating with requests. I would highly recommend.

This is my second time using Mozart Moving and both times have been truly excellent! By far my…read morefavorite moving company, they are super communicative and professional, and the move was extremely quick and smooth. I really highly recommend them!

I had a super smooth, easy experience with my move today! Stephen and Tony were on time, friendly,…read moreand worked really efficiently. They were like a well-oiled machine! The 5% discount for paying with cash was awesome. I would definitely use Mozart again!

Look no further....no more Google searches! A local, small business and family run company that is…read morerun like a well oiled machine. Why 5 Stars: Professional, Knowledgeable & Thoughtful High Standards Customer Service Organized Fastidiously Clean Secure Location

From the owner: Climate Controlled Low Monthly Rates…read moreOpen 7 Days a week Convenient Location Exceptional Customer Services Residential Commercial Many Different Sizes Short term/ Long term

Great service. Very clean and easy to load in and out…read more I would definitely use again. I'm adding this sentence because Yelp wants me to write more words.

I rented one of their smallest units, a stackable closet. The wifi gate is quirky, sometimes it…read moreworks, sometimes not. Because of this, I go there during weekday hours. They don't have an auto controlled door, and keeping the door open to move things in and out can be a hassle. It's a heavy door you can't prop open. "Watch out!" they raised my rent twice in one year - with little warning, a post card in the mail, no email. That fee that looked reasonable will double. They count on not losing you because you are there. But they have lost me - I will be moving out next month. Poor customer communication.

Let me start by say my negative review in this situation is currently being blocked on google…read moresomehow. Initially I liked this place. However after a year of being there I'm done. It's an epic dumpster fire that treats their lower level employees like trash ( no I'm not a disgruntled employee ). The facility has had multiple flooding issues because they have refused to address the sprinkler system and electrical issues involving the sprinkler system. I'm currently moving out of Salem and today my wife and I were doing on last clean out to finish our move. To our surprise we found an epic flood. The sprinkler system had clearly burst and had been doing so for hours. I had to call the fire department to come down to shut the water off to the sprinkler system. I spoke openly with the Salem fire department and they informed me that they have had multiple issues with this and tried to address the situation with the district manager and at the corporate level to no avail. Their concerns fell on deaf ears. The poor assistant manager had to show up in her pajamas to try and address the problem. Meanwhile the useless district manager and the useless general manager sat at home on the phone. This facility has become an epic dumpster fire. They had great management for a while until some genius decided to make unnecessary changes. They over charge for a facility with a rat problem, a clear structural and electrical facility issue. I'm not sure who actually has the ability to make a decision with this location but who ever it is should be fired because they are absolutely incompetent and uncaring of customer support and care. I'm attaching actual photos and hopefully the videos of the issue. Again because they haven't addressed the problem I HAD TO CALL THE FIRE DEPARTMENT AND IF I HADN'T BEEN THERE THE LEAK WOULD STILL BE GOING!!! Also see the oil slick in the water... because someone was allowed to store large quantities of oil in their unit, which is against their so called lease agreement. BRING BACK TYLER!!! I'm not the only one fighting this. There are at the very least 10 - 20 other tenants ( one who has lost over $100,000 in damages) fighting this company. The manager is unprofessional and seriously needs to rethink how he speaks to customers and deals with women specifically. COMPLETELY UNPROFESSIONAL AND SUBSTANDARD.

Horrible service not well maintained would not recommend this storage unit to anyone. Mice…read moreinfestation that ruined all my belongings I had to put a star to post this but they deserve none.