Storage is always in need and their location covers just about covers everything you need,…read moreUncovered, covered RV spaces, roll up individual storage spaces. Friendly staff, clean and comfortable office space. Rates are fair for the area but I highly recommend getting on their RV waiting list.

I called way ahead to make sure someone would be in the office at 5 pm and when I arrived the…read moreoffice staff had left for day!!! Another gentleman was waiting too and he left. A terrible inconvenience!

Rigo is Very helpful and friendly. Professional and great communication. I know I will be very…read morehappy with this company

I rented one of the smaller units in this facility to help with overflow at home from Nov. 2021 to…read moreMay 2023. We live in house with serious storage needs and required just a little help until we could build shelves and a shed. The staff was courteous, polite, professional, and helpful. They gave me thorough tour of all the available options. There were no surprises: they explained that the units were externally facing and not self-enclosed, so they advised expecting some desert dust to get in periodically. We were fine -- I covered everything with tarps, garbage bags, or just left it uncovered for things we could brush off. I've seen the other review about infestations but found no invasive desert species in my unit. My stuff was dusty but fine. I was impressed by the security as well. As we prepared to clear out our unit, I forgot to replace the lock on the door. I was called promptly after the evening security check to confirm the status. Since I had emptied the unit that day and was paid up, the agent quickly and efficiently canceled the theft report, closed up my contract, and ceased my automatic billing to avoid mischarging. Basically, it was straightforward and professional. They were straight with me about what to expect and I feel like I got my money's worth. If we're ever in a jam like that again for space, I would rent from them again.

My husband had to relocate his cargo trailer from his parents' house to an RV storage facility…read more After several calls to various places, he stumbled onto First Plaza Storage in Catalina. The office staff was very friendly and they had immediate openings available. They even held the spot for a few days before we were able to take a look at it on the weekend. The office itself is clean, and there is a husband and wife team in there running the business. The husband said they are not the owners but help run the office. They also have an adorable dog with them. The husband took us on a tour of the facility and showed us where our trailer spot was located. The spot is at an end, so it is a perfect location to get in and out. The parking areas and storage areas are clean and well-maintained. We ended up renting the spot for the cargo trailer that day. Prices for uncovered parking are very reasonable. Covered parking is very expensive, however. Gate access is 7:00 am to 7:00 pm every day. You create your own access code. Overall, this place is a great location, and I would highly recommend it to anyone needing a storage unit or RV vehicle storage!

Friendly staff in the office. Clean and pretty secure location. Reasonable prices…read more This was the lowest priced storage unit in the area. The location is in a complex that also has a sheriff's substation in it so it is not uncommon to see a sheriffs unit parked by the entrance. It is a clean facility and the units are in great shape. Gate access is from 7:00AM to 7:00PM.

Jason and team were very kind and accommodating as I made the transition over a few days trying to…read moreget my schoolie bus to their location. I appreciate that my veteran status was recognized. Initially I was provided a tour of the grounds in a golf cart. The day I parked ny bus I felt welcomed. The grounds appeared clean and organized. The area is fenced with a coded gate entry. The team here very professional. Thank you Tucson RV :)

This team has been fantastic. Seamless rental and set up. They were patient with me as I was…read morebooking/moving the RV locally, but I was out of state. Definitely recommend!

By far the worst storage place I've ever had ! I've had for 3 months , maybe been there 3 times in…read morethat whole time and today I was locked out of my unit and told I had to leave the property because I had my dog with me and all of a sudden it's in my lease that my baby chihuahua who is a very very obedient, well trained service animal that you can't even tell he's with me ever cuz he's so quiet and well behaved and so small . So in order to get into my storage i had to leave my dog in the car or have someone leave work to come get him for an hour which also means he would be away from me and not able to do his job, leaving me at risk medically. Mind you I signed my lease while I had both my dogs with me not just the one and they had treats in the office for the dogs and gave me a bag when I asked for so I could pick up the poop cuz I left my bags in my truck. So how does a lease I signed then all of a sudden change without my knowledge, forcing them to be so rude with me and my surface animal to the point where they locked me out of my paid storage till I follow rules in my lease.... Unbelievable! Than tell me I can not be there longer than 2 hours and once the hour and a half mark passes(90minutes) - the employee was then at my storage door telling me to start packing up that I needed to get out of there. It was time to go and then would come back every 10 minutes to make sure I was ready to leave at the exact two hour mark - 120minutes to unload a huge house I just moved out of - impossible! How to keep my U-Haul another day pay the extra money cause I was not allowed to be there longer than two hours. And two wrap everything up with a cherry on top. My unit completely flooded when it rained today to the point where everything in my storage that was on the floor was soaked ruined or has to be washed, cleaned or thrown away cuz there was so much rain very quickly ! They had to have known that it was going to flood like that ! It was not their first day of that location that had ever rained. They have been there for years. Knowing that exact unit had to flood like that frequently and still sold to me .

They used to be great. Locally owned with great staff. Now they're just another corporate owned…read morestorage space that jacks up the rates every month knowing how much of a pain it is for you to move. I was there near closing time a couple of times and saw what was certainly people going to units to sleep for the night. The staff is not honest anymore. Moved all my stuff to another corporate storage place and am happy to be done with them. If you're going to pay high rates you might as well be in a place that's modern, professional and not mouse infested. It's sad to see what happens you don't have local ownership any more.

Fantastic service! We were handled very well and professionally. We called around to several…read moreplaces and this by far was the best and affordable.

Horrible customer service. Wish I had read the reviews here first. Sam as everyone else, my rent…read morewas raised from 150 to over 200.00. I left several messages for an explanation and never received a call back. I scheduled a move out and expected d a call to ask why and still got nothing. Just a horrible experience all around!!!. Use them at your peril.

I've never used professional, full-service movers in the past. Now, AAA Soto's Moving & Storage has…read morespoiled me for the future. From the jump, they were responsive, gave me an actionable quote, and maintained communication until the day of the move. I sent a list of what was being moved to make things easier. On the morning of the move, they arrived with two movers, father and son, and a third was on their way. However, when Robert saw the quantity of the move, he cancelled the third mover. To me, that's integrity. He could've easily had the other mover show up, maintain the original (higher) quote, and I would've been none the wiser. They were efficient, friendly, quick, and most importantly, all of the items arrived exactly the way they picked them up. On top of that, we have a duo adjustable bed that they expertly took apart, wrapped, unwrapped and reassembled just the same. Last, they were able to put our furniture exactly where we wanted it. They finished in half the time that was originally quoted. Therefore, I highly recommend AAA Soto Moving and Storage. If we move again, they've got the job.

The man that came to assess the move was professional and nice. He gave me a quote and scheduled…read morethe move right there. The movers came on time, it was two guys although there should have been three in my opinion, and they worked the entire time. They weren't slow and didn't mess around but took care with all the furniture and items. It took them longer than quoted so I paid more than was expecting but it wasn't an insane difference. I do recommend the company, they did a great job.

I rented a unit here about a month ago after comparing prices at several Oro Valley facilities…read more This Extra Space location is new and has the best prices at time of writing this I paid a year in advance to lock in my price, as they can go up. The place is clean and feels safe and I've seen staff cleaning the floors while I've been there. Sign up process was fairly simple, just know that whatever price you see, add a bit more as they mandate insurance. Melissa at the front office was very helpful and showed me 3 units to help me make a decision. I am happy with my rental choice and have already recommended this to colleagues who need space for their small businesses. One of whom already signed up as well. Pro tip, if you rent a smaller unit they dont have a light inside, take that into consideration

(1) Obscene rate increases on little or no notice. (2) All…read moreof the units are misrepresented, undersized.

Let me start by saying Telisa is absolutely incredible. If every storage facility had someone like…read moreher running it, they would all be five-star operations. She is professional, kind, responsive, and always willing to go the extra mile. Even the facility smells amazing thanks to her attention to detail--seriously, when have you ever walked into a storage place and thought, "Wow, that smells good?" I had an issue with one of the units due to an act of God, and Telisa helped me resolve it immediately with no runaround. She always followed through, always cared, and always tried to help, even when her hands were tied. Now to Extra Space corporate: you have some serious explaining to do. I originally signed up online for a $150 per month special that was advertised as a yearly rate. Just a few months in, I received a notice that my rate was increasing. That "12-month rate" was nothing more than a bait and switch. Thankfully, Telisa advocated on my behalf and got it honored--because that is just who she is. But after that first year, the price hikes became nonstop. It felt like every few months I had to call to fight another increase. Telisa did what she could, but corporate's hands-off, profit-over-people approach made it clear that loyal customers were not your priority. Truthfully, I would not have stayed as long as I did if it were not for Telisa. She deserves a raise, recognition, and a better company supporting her. If you are reading this as a potential customer, go see Telisa. If you are reading this at corporate, be better. You are lucky to have her. Thank you again, Telisa. You are the heart of that place!

This was the third time storing At this facility. All very…read moregood experiences . Thanks for all of your help and usage of your facility !

Great storage facility well kept and newer building. Chris provided great customer service. We…read moreappreciated the self serve carts they have on hand. We would highly recommend this place!

I've been renting a unit at Gateway for almost a year, accessing it quite often at times, and it's…read morebeen a very positive experience. The facility is impressively state of the art, but the pricing for my unit was actually very reasonable. It's climate controlled, and kept very clean and pest-free, and has video security, so I always felt my belongs were safe there. And in my interactions with the local owners, they were always very professional and straightforward. I didn't feel like I had to be leery of any fine print or hidden charges. And they've been very helpful too. Moving can be a headache, so wouldn't you know on my first night renting a unit there I accidentally locked my unit in the open position instead of the closed position, and they called me early the next morning to let me know, which was greatly appreciated.