We've used Rick and his team many times. They are excellent. Very professional, careful and…read moreefficient. We've recommended the to family and friends.

It's taken me awhile to write this review. While the crew was nice and did a great job, MAKE SURE…read moreYOU SEE THE "not to exceed" clause BEFORE the job begins. Also, make sure they do not charge you for "yard to yard" mileage as they did to me. There is a "double drive time" law which states they can only charge from current place to new location, times two. I was charged for their drive, from Morgan Hill to Union City, and back to Morgan Hill. I was charged over $2500 and 9.5 hours, approx an hour plus, of driving they were not supposed to charge for. The "not to exceed" agreement was presented to me at the end of the move which they filled in as not to exceed $3200. I was charged for gas. I was charged $60 for shrink wrap. 2 of the 4 guys used my bathroom at the old place and the new place, #2 both times. Sorta uncomfortable!! On one hand you gotta go you gotta go, but really? at the NEW house? I moved 2 months later, and paid under $900 before tip, received all paperwork BEFOREHAND, DO YOUR HOMEWORK with these guys if you decide to proceed with them. They ripped me off hundreds of $$.

Ella was god sent, we needed her to organize our kitchen after the remodel! She is very polite,…read morepunctual and hard working. She hit the ground running and took over the project with minimal supervision.

I have had such a wonderful experience managing the chaotic spaces around my home with Ella as my…read moreguide! During our initial consultation, Ella listened thoughtfully to my organizational concerns and helped to narrow down the parts of my home that required immediate attention (high traffic areas that were causing me daily stress). She outlined the steps in her process so that I understood how she would provide targeted guidance and then she got to work. I explained that I had too much stuff in my closets and drawers, no working systems in place, and was becoming overwhelmed. Not only did she validate my feelings of anxiety around tackling clutter and disorganization, she confidently assured me that I could create lasting change with simple steps. She took time to process my concerns and created a manageable plan of action. I really appreciated that she created low, medium, and high price point options so that I could complete my organizational quest within my budget. To be honest, I was so inspired by her personal anecdotes about how organizing has decreased her daily stress that after our consultations I dove into my projects head-on and achieved exceptional results (goodbye old bags, hello much needed shoe rack) in only a few days. I think I even surprised her when she saw my progress during our check-in's! I honestly feel light and happy every time I open my drawers and closets. Thank you so much for your wisdom and support, Ella!

I've been coming to this FedEx location for many years, and the service has always been great--but…read moreTerrance truly stands out. I work in Morgan Hill and live in San Jose, and I make a point to use this location because of him. Terrance greets you the moment you walk in, brings such a positive attitude, and takes the time to help thoroughly with anything you need. He's genuinely a breath of fresh air to work with. I've used FedEx for both personal and professional projects, and moving forward, I'll continue to use this location specifically because of the exceptional service Terrance provides.

This incident happened to me back in April. I dropped off my package. I measured the box ahead of…read moretime when I made my listing on Mercari. Next thing you know they take an extra $14.01 out of my profit. I asked Mercari and they said it was due to my measurement and their measurement being 1 inch off. I know my measurement was correct because I measured it before I did the listing. I took a measuring tape and took all my dimensions. While doing some research, I read that this is a common thing that has happened to other people. There's nothing I can do about it now because it's in the past and I can't prove it. Next time I have a package shipped I will make sure they measure it in front of me instead of just dropping it off because of this incident. Usually they tell me to scan it myself, and I put it in the dropbox be careful doing this because the measurements they take might not be accurate. All the work I did to sell my item and I made $1.00.

This place is awesome! Merrill is professional and sweet…read more Great, affordable place to keep your stuff!

Probably the best storage facility I've ever dealt with. Decent prices. Good security. Great staff…read more Especially John. Nice and friendly. What's even better is that they have a small moving van your able to use for local moving.

Fito, Bubakar and their crew helped moved out from downtown SoMA to Dogpatch apartment quickly and…read moreprofessionally!

I needed help with a move from a third-floor unit without elevators in the peninsula to a complex…read morein a bustling intersection in the city on pretty short notice. Booking: I sent an inquiry directly with the company due to their stellar reviews, and they were able to schedule me in for my preferred time/day. The overall process was really convenient, especially because of their flexible time window. Moving: the two movers, Herman and Aleksei, were incredibly efficient and very sweet/patient throughout the move. I appreciate that they handled both my expensive & economical items delicately. Also, I wasn't completely prepared on my end with the move such as knowing details like where to park for loading/unloading or even which items to move vs discard, which I had been dreading for weeks. However, thanks to their expertise and versatility, the move was stress-free. And a huge shoutout to Herman for his guidance and coordination that really ensured a seamless experience. Overall, this company lives up to its 5-star rating, and I highly recommend Herman & Aleksei if they are available!

Great company! One of the better experiences I have had with a moving company from start to finish…read more Rafael helped me get a quote and answered all my questions very professional and wasn't pushy at all which I really appreciated. Bryan and his team were awesome on the day of the move. Really reasonably priced and they did a great job moving our stuff - made our moving day way less stressful. They even fixed some of our furniture for us when they put it back together. Lol :)

Really enjoyed working with this company. I originally planned to move from an apartment to a…read morecondo, but last minute changed my plan as the condo was not move in ready yet. So I had to do a 2 part move and I used Jay's Small Moves for both! We did an apartment to storage unit then a storage unit to condo move within 2 weeks. For both moves, there were 2 guys each with 1 truck, and they were fast/efficient and polite/professional! Got the move done both times in under 2 hours. Also really appreciate George, who I spoke with on the phone a few times and was helping me with the 2 separate moves and quotes. I was moving end of June/early July so it was a really busy time since it was around the holiday. George helped fit me in, and also gave me a really reasonable quote. I would recommend using Jay's Small Moves for another move!

After a busy holiday, moving storage spaces was definitely not on my bingo card, but was on my…read morehusband's (like what???)! Courtney is the manager there and she is absolutely wonderful. She was patient, helpful, and personable! She gave tours, told us our options, and was thorough while I was signing. She made paperwork not bad at all since we were chatting as she was getting all the paperwork done. She was helpful explaining between the units. Once things were signed, she helped clean our unit and even wiped down the sides for us. She said she sprayed the unit with her own special concoction to help repel bugs naturally. Courtney made this process so easy and spending some time with her today was the definite highlight of my storage space saga today!

Great customer service, well explained the entire plan , no questions after Michael explanationread more