Safe Storage, decent price, very good employees and access to your unit is…read more easy. We recommend them!

I've used a couple of storage places in San Jose including A1 and Public Storage but this place…read morehands down has been the best! The facility is small but very secure and the units are all easily accessible (and super clean!). The manager Paula is personable, friendly and very honest. She worked with us to find the best deal to accommodate us with exactly what we needed. If you're looking for a good storage place in Gilroy this one should definitely be your first choice :)

The general manager was extremely rude and very accusatory throughout the interaction. I had to…read moredeescalate the situation because the level of aggression was unnecessary and made the experience uncomfortable. Overall, the customer service and professionalism could have been handled much better. Overall, I would not recommend Prime Storage to anyone. The staffing is very inconsistent, and there have been times where staff did not show up, leaving customers stuck outside the gate. When concerns are brought up, it feels like all you hear are excuses instead of solutions. The overall experience has been very frustrating and disappointing.

I do not recommend this storage facility. we have been locked out of our unit 2 times. one was for…read moremisinformation on THEIR part about insurance. the facility hasn't been upgraded since it bought out the local business. The local business was way better. We get rate increase notices every other month and I have to call to renegotiate our rate. At the rate they're going we'll be up to $500 by the end of the year if I don't call. Do not use this place at all.

Great facility. Friendly staff. Very helpful. Carmen is the nicest lady. She really makes you feel…read morewelcome and she runs a great business. Very safe and secure. They take very good care of the place, very personable, friendly and nice.

Clean, affordable, and comes with a truck to help you move in (with driver) as long as you live…read morewithin ten miles of the location. Easy day.

Great customer service. Nice facility. Good location,easy to access. Maintained well.read more

I used to like storing here. Used to. Now I recommend storing anywhere but here. I'd move but I…read morehave been here long enough that u cannot afford anywhere else. I am a single, widowed mother on a tight budget. I have stored other places and with all the increasing fees, 2 yrs ago, this fit my life. I felt especially happy and really kept an eye out for the well being of this place and my neighbors. About 8 months ago Matt asked me to leave because he was complaining about my power usage. He said the person who complained wanted me out, period and his job was on the line. I agreed, but at the same time wasn't given a date by which to move out. Unable to handle the financial burden, I stayed because they kept accepting my payments. I have friends at this facility and family that have units that are far bigger. I haven't had power or so much as a dim light bulb in my unit for 8 months now. I deal with the homeless across the creek from my unit threatening me and harassing me whenever I visit my unit. Management has been unsympathetic and refuses to do anything or even allow a woman by herself a light bulb or a place to charge her phone for safety. Security is minimal and I stress about being ripped off all the time. As a female with a daughter I sometimes bring, I highly recommend you store elsewhere if safety is a concern!!!!

Great, clean facility. Feels very safe and secure. The keypad access tracks everyone that comes in…read moreand out of the facility. Super friendly customer service. Would highly recommend if you need to rent some storage space. A little annoying if you live towards the west of the facility as you have to go a little more than a mile up the hill to turn back the other direction, but it isn't too bad.

The facility is open 24 X 7. Climate controlled and they even provide dollies to help move our…read moreitems. I feel real secure with my valuable belongings

Extra top customer service!! Easy in/out Clean ,protected…read morestorage You can rest easy this place is safe day or night GREAT location too!!!

Moving is stressful... but having awesome people like Carman J to help you out makes all this soooo…read moremuch more pleasant. This location was Clean, secure and well maintained. Thank you Carman and Extra Space Storage!!!

The customer service is great. The property is very clean and the staff are very nice there also…read more Great job!!!

Gilroy Storage ... I have had a unit here for 6 years. I have always felt this is a safe, secure…read moreproperty and my belongings are in good care! Clean, organized, great staff and reasonably priced. Brittany manages the property and she is efficient, helpful, kind - and on top of the business. I definitely recommend Gilroy Storage for all of your storage needs. Thank you for taking good care of me!