We had a great experience with this storage facility, especially thanks to Laurie Andrews! She was incredibly helpful, understanding, and willing to work with us when we needed storage. She made the whole process so much easier and treated us with kindness and respect. Our belongings were safe and secure, and the storage was affordable! We truly appreciate Laurie for going above and beyond to help us during a time when we needed it. I highly recommend this storage facility to anyone looking for affordable, reliable storage and outstanding customer service. Thank you again Laurie, for everything! read more

Laurie and the crew there are fabulous . They keep a clean clear area. The place is always clear and kept up. Its a diamond in the rough Treat you like and old friend. The area is truly secure and kept up to a high standard. Alway there to help and not as expensive as other in the area. No bugs rodents or dirt. Highly recommend it. Been a tenant there for the past 5 Plus years using one of the larger units for my handyman business equipment and personal items . read more

What a crap hole. We have been there many years. We took our stuff out and it had rodent feces and urine on everything in the unit. You would think with the high price they would be able to keep the place rodent and insect free, but they cannot. If you would like your valuable stuff destroyed, please utilize this storage facility. read more

We've had our storage unit for many years and we have been impressed how well run and clean it is. Laurie has been a great help to us, and we appreciate her kindness, timeliness in letting us know about changes, her friendly face and great smile. We had a problem with our lock one time and Laurie was so helpful and got the problem fixed, so we could be on our way and know our unit was secure. read more

This has to be the best storage in all of Gilroy, if not the bay area. It is incredibly clean clean and well-kept with multiple cameras on every corner rooftop protecting all of the units and RV storage area. Bill & Laurie the property manager and office manager are super friendly and helpful every time I come in. If you're looking for an affordable clean storage for your personal belongings or RV this is the spot to go to! read more

Bill is the owner & is just Awesome! All paperwork & payments are super easy & straightforward. Great attitude and no BS. Really why I'm writing this is because Bill shined bright & helped me out in a pinch! I've had a small unit for few months & needed a car size unit to store a vehicle for a month, but was crunched on time to get it into the unit on a day off. I ended up only being able to get there way after hours -- and he let me come in after hours, no hassle no fuss! Paperwork all ready to go. Would've been such a huge logistical pain otherwise, but he was super cool and it went off without a slip & was all smiles! Thanks again Bill - you rock. read more

**** WARNING ***** DO NOT USE ( Mini Storage of Gilroy) I was with this storage place for three years they changed management and this guy bill is running this place into the ground. I had a high end RV stored there and he Allowed a utility trailer to Be store next to my RV.The owner of that utility trailer was allowed to work on that trailer on the premises and live in it...there are policies that you signed when you store your unit there that say you can not work on your vehicle while stored. when I went over to check on my unit this guy with the utility trailer had his stuff scattered all over my space that I was paying for behind my coach and some things under it and also the travel trailer space next to him on the other side he was hanging things off of another the person's private property. I saw with my own eyes that the guy was working on this unit and his living quarters he showed it to me...The wife and I were going to take the unit out and I saw this sticky gooey stuff on my window didn't pay much attention but noticed it we took a trip down south stop and got fuel to wash the windows this stuff was on my coach and all over the windows we mediately called Laurie to tell her that the person that they are letting stay next to us had sprayed something all over my coach and I was not happy...Laurie was nice about it she wrote a small incident report when we got back in from our trip I showed her exactly what I was talking about and I stated to her someone is going to have to take care of this . I had another small trip down to Southern California I stopped in and talk to Bill and the person with the trailer asking to fix the problem after a long argument with bill asking for the owners number we agreeed to settle the problem I was satisfied but then I got a text message from Bill threatening me. Just be careful of this storage facility. It's really gone down hill in the last year or so...bill has tents all over the property storing crap..And also they allow their dogs to run around and crap all over the grounds without picking it up we are dog lovers but you have to be responsible regardless if you are the management so renters beware!! check other places if you must go there you have been warned... read more

Great place to safely store your extra stuff. The owners are fabulous..always a pleasure seeing them around the facility. Kind and helpful. The place is clean and easy to access. Will definitely return to them if the need arises in the future. I would reccomend them to anyone. Only thing I would like different are the operating hours...gate locks at 7pm which can make it difficult to get there during the week. 10/10 read more

This place is the best service you can get from any stores and a press price in town I've used it for many years

Maximum customer service! Laurie is super friendly, helpful, and quick to respond. I have not even done business yet, coz I had to be put on a waitlist, but it's one of those ...hmmm...I hope I get a call coz this is where I want to happily give my $! Thanks so much, Laurie! read more

Billl and Laurie are the best!!!! I recommend everyone to take advantage of there services!!!

I can't say enough about the service I've gotten from this place they have gone way out of their way help me out with everything from my bill all the way to having my lock drilled out while I was away at work and holding my new key for me till I got back home from work. This place is awesome. read more

I used Gilroy Mini Storage for just a few months and I had excellent service, until they had to issue me a refund. I was issued a refund on 07/01/2014 and to this date 07/29/2014, I still have not gotten refund. I contacted Lori at Gilroy Mini Storage who was very nice to me over the phone. She was checking on it and keeping in touch with me. However, I will say, I was getting the same story from her every time. Today, I contacted them again for an update. I'm concerned the check has been lost in the mail. I was told by a man named Jerry (I think that was his name, can't remember) the same thing I have been told by Lori in the past, that the check is most likely on its way or has not been mailed out yet. I tried to express my frustration that I would like this looked into further, Jerry stated that he would call his accounting office to discuss and see when the check was mailed. I asked him to please have them check to see if the check had cleared? Did it get lost? I asked him for the number to the accounting department so that I could call them? Can I discuss? I told him that I keep getting the same story over and over again and I'm frustrated and I want it looked into further. Guess he did not like me telling him what to do, he accused me of calling him a liar! Then I asked him to please check on it for me and asked if he could call me back? "I might" was his response. I might? He ended up hanging up on me. Its really sad because I think I got excellent service from the beginning. Lori really went the extra mile for me. However, the end result just made my whole experience worth nothing. I will never go back to them, will never recommend their services to my clients. DON'T USE THEM, GO SOMEWHERE ELSE! Regardless of how big or small a business is, there is no excuse to hang up on someone. read more