This is my first time using this type of storage so I don't have anything to compare it to but I…read moremust say that I had the right person helping me. Armando could not have been more helpful. He was friendly, courteous, and very attentive to our needs. I wish him success in whatever he does. This storage facility is very clean, air conditioned and quiet. When accessing a specific locker, there are multiple corridors that can be be taken to avoid hallway traffic jams when multiple people are accessing their storage. I'm happy to know my storage is safe with good people.

They were very helpful in getting me in and then troubleshooting any and all issues. The facility…read moreis clean and easily accessible. I shopped some rates for the area and for what they offer in selection of available units, this was hands down the best.

We left our van for a week. We are grateful for this place and the ease of everything. 10/10…read morerecommend

I am currently storing my 36 foot boat here, such a easy lot to get in and out of, Super happy with…read morethis place!

We have a storage space here and love it. Has a bunch of floors and great security protocols. Make…read moresure you save your code on your phone in favorites so you can always look it up since you need it to get into hate on non office hours and get inside the building and if your on a different floor need the code for the elevator. Definitely recommend this place if you need some extra storage

Great service from the local staff, manager and assistant. They check each floor to see that all…read morethe units are properly locked, and if not, they call to let you know.

Used this storage for about a year. Always easy to get in and out. Clean & Always felt safe. Never…read morehad any issues. Sayda was always extremely helpful & Brian was very nice as well!

I went on 01/17/2026 at 9:40 am to see the size and price of a 5x5, a lady assisted me in a very…read morerude way. I asked about the smaller size and she told me 5x5 I asked to please show it to me to go through a door and I can see from outside how the locker looks like. I told her I would like to see the inside to see if my stuff would fit. She responded in a nasty attitude, that I would need an escalator and that it didn't make sense the reason I wanted to see it. To see how bad she was treating me and for no reason, I told her thank you and walk away to the door. She said, ITS way too early for this shit. I didn't respond and keep walking. This location was in little Havana 800 W Flagler St. To the owner of this location I would like to recommend to hire people that actually wants a job and can provide good service that way your company can get more customers.

the worst storafe company in Miami. They assure you that the rates won't change much but then…read morealmost double your rent. Within the first ten months of renting a unit for 80 they increased rent to 180 per month saying its the market. so I changed into a smaller unit after speaking w manager and was assured that this wouldn't happen again... three months into the new lease again they are doubling the rent. This time w zero notice. no notice double rent before xmas. Extreme unprofessional and unhelpful.

I received excellent customer service from both Genevieve and Andres from Extra Space in Miami!…read moreBoth of them were very friendly, knowledgable, professional and helpful. Genevieve and Andres really helped me out! Thanks Genevieve, Andres and Extra Space Storage of Miami!

They raised price unexpectedly on my unit and when I call leave a message no one has got back to meread more

DO NOT use this facility!! I've used them for the past year because of the convenient location…read more However, at this point, it would have been MUCH cheaper to hire another moving company and move everything to a different place for storage. My 10x15 unit started rent at approximately $200 a month. It now costs me $594.20 every month!! They have raised the price 3 times over the last year with random "changing of the rate" emails providing a month's notice. I'm in the process now of trying to quickly empty out my space so I can free myself from this albatross around my neck! Please be smarter than this reviewer and run far, far away from this location!!

Highly recommend this storage facility. Brand new. Clean, safe, easy to use. The climate control…read morewas excellent. I had items stored there for months. Unit was climate controlled, ventilated and there was no mold or mildew. My property was just as I had left it. Excellent for college students to store their items over the summer between semesters. I dealt with Robin and she could not have been more pleasant and efficient.

Great storage facility, easy access 24/7. I am embarrassed because I have forgotten the lovely…read morewoman who helped me yesterday. We have been using Extra Space Storage at this location for several months. The place is always spic and span clean! I wanted to downsize one of our units and the woman who helped me was super knowledgeable and made the process very easy. I highly recommend!!

First of all the manager here is an absolute nut case. She's not good at her job and she will…read morerandomly make things up and falsely accuse people for doing things they never did. She complains constantly about who knows what. She takes her emotions out on the world around her so If you ever do move in here and she's here (which she probably will be) she'll be breathing down your neck. I honestly wouldn't recommend going here. There are lovely places on Miami Beach and north Miami that are great!

I want to give a huge shoutout to Irene for being so kind and understanding my autism and letting…read moreme ride and film the elevators. Irene if you see this, I really appreciate you helping me out when I came on friday.