1. Extra Space Storage

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    Melrose Park, IL

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    Extra Space Storage

    1.0 (2 reviews)
    Open • 6:00 am - 10:00 pm
    Updated 3 months ago

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    3 days ago

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    Emily S.

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    1 year ago

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    Cueto Movers

    Cueto Movers

    (35 reviews)

    Cragin

    We had a great experience with Melanie (who scheduled us within 48 hours of our move), Manny, and…read moreLouie. Friendly guys who came on time and finished moving easily within the two hour time frame that I was hoping. Our items were treated well and incurred no damage due to their careful consideration of the tricky stair case in our apartment. In my opinion it always best to support local businesses. I highly recommend this family!

    We hired a 3 man crew from this company to move furniture and boxes for us. During the 5 hours of…read moremoving, 2 of the 3 men yelled at, intimidated and/or threatened us. This is not a professional company. Do not hire them if you want yourself or your belongings safe. During our move, which happened during a light snowfall, our mattress wasn't wrapped as tightly as it could have been, and it was placed in such a way in the truck that it absorbed quite a bit of water (see photos). When mentioned to the crew, one man, whom I had already asked not to smoke near our furniture, became combative. Requests for that individual to calm down and not even rude or yell at us in our own home, turned to the man informing us he was off the clock and shouting in our front yard to the point where we had to ask him to leave our property- he then sat in the truck leaving the other two to do all the work. When it came time to settle the bill, we called the office (no response) to discuss the damages and a 2 vs 3 person rate. We asked the crew to have her get in touch with us. While I was on the phone with Melanie, business owner/customer service, the remaining crew started yelling at and then threatened my fiancé, shouting that they would call the police for us refusing to pay- we were not, we were discussing the damage and the crew member who walked off the job. The crew manager informed me that he was Melanie's boss and he'd just call the police. Melanie heard all this, called them and sorted it out. The yelling and the threats were terrifying and unprofessional. This is not how you treat customers and is a horrible reflection of the "business." Do your research and go with someone more reputable and safe.

    Safeguard Self Storage - Crystal clean storage area in an air conditioned and heated environment.

    Safeguard Self Storage

    (9 reviews)

    Norwood Park

    They have raised the rate on my unit twice in just more than a year of having moved my stuff in --…read morenot minor increases either. And I'm not talking about from the promotional rate to the regular rate. From the regular rate, they've raised it twice, for a total of more than $50/month -- $600+ a year! Not only that, but their efforts to be more technology driven make dealing with them a pain. There is no on-premises staff to talk to at any time. You have to stand in an empty lobby and talk to someone remotely over a video call if you need help. They require you to use an app to gain access to anywhere in the building. The lobby, opening the garage door, the restroom, the elevator, etc. But the apps are unreliable and inconsistent. And there's two of them. We were supposed to start using the new one but it doesn't work (the old one still does?). I wish I never moved my stuff in here. I wouldn't recommend this storage unit to anyone.

    do not rent from them. They raise your rates without letting you know. They do no take good notes…read moreon calls made into customer service. I have been waiting for a manager to call me regarding a problem and for two weeks. They "conviently" didnt have any notes in my account because a "third party" person answered my call that day. There is no staff to help you on premises. The kiosk is a joke, you wait and wait for someone to answer and half the time you cant hear the person who answers a call. would not recommend.

    Kerb - professional movers

    Kerb

    (12 reviews)

    Irving Park

    I was looking for movers for my mom in January, and was so glad to have found this company on…read moreYelp. Pricing was competitive compared to other movers I found on Craigslist especially they gave me free in home estimates, on top of that they were available.. lifesaver!! My mom had so much kitchenware and fragile stuff I was stressing out because I had no time to pre-packaged them before the movers came, ended up that the movers were able to carefully wrap them in blankets, and provided bins, wooden crates, basically did all the work. The movers were super cool and polite, especially my mom that can't speak English they were still very kind. When the belongings arrived, the movers even assisted with unpacking everything as well. They were so fast and efficient, everything was brought in carefully without scratching our hardwood floors. Thank you Kerb Movers!!

    I went with Kerb after doing extensive research, and I am so happy with my decision! I lived in…read moreChicago for a short time for work and needed to move back to LA. Moving is always a stressful process for everyone involved, so don't ask your sibling or friend to help. Save your loved ones the trouble, and just hire Kerb to take care of all your moving needs. If you've never hired movers before, it will CHANGE your life! There is something beautiful about just pointing at things, and having people package it and move it. You just can't go back after that. I've hired a bunch of movers in the past, but none come close to the professionalism and kindness of the guys at Kerb. Kerb also does not nickel and dime you for everything. It comes with moving blankets and those plastic wraps for smaller items, free of charge. Highly recommend Kerb for anyone trying to move from Chicago to LA!

    Extra Space Storage - selfstorage - Updated October 2026

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