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    Extra Space Storage

    1.0 (1 review)
    Open 6:00 am - 10:00 pm

    Services - Extra Space Storage

    Self storage

    Vehicle storage

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    7 months ago

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    New City Moving

    New City Moving

    (1.3k reviews)

    Avondale

    I have a wonderful experience with dulls and Logan they handled my things with care they are very…read morehard working and I will request for them again if I had to they are good anybody that new help moving request for dulls and Logan they are good

    I was initially so impressed with All My Sons dba "New City Moving". They quoted me $190/hr for…read morelabor plus a $290 flat fee, and I paid a $100 deposit. The team confirmed all the details ahead of time, including my request to move over 10 pieces of artwork. They estimated a 5-hour move with three men, and on the day of the move, they arrived promptly at 8 AM, worked efficiently, and completed the move-out by 1 PM. The move-in process at my new home started at 1 PM and wrapped up around 3 PM. Throughout the day, the team was respectful, careful with my belongings, and truly seemed to go the extra mile. I was so appreciative of their hard work that when the team lead, Sergio, requested a cash tip, I went to the ATM and withdrew $500 -- $200 of which I gave directly to the crew as they finished up. Unfortunately, this is where my experience took a sharp turn. I placed the remaining $300 in my purse, consisting of one $100 bill and $200 in $20 bills. After noticing the sky open up around 2:30 PM with heavy rain, I felt even more sympathetic to their efforts and decided to give them an additional $100. When I went to retrieve the money, I was shocked to find my purse had been disturbed and only $100 (in 20's) remained. To make matters worse, when I returned to my old apartment to finish cleaning, I found a pile of belongings left behind. Despite paying for a full-service move, it seems the crew simply decided some of my things weren't worth taking. The lack of communication and care was beyond frustrating. And if all of that wasn't enough, after providing my email address multiple times, I still have not received an itemized receipt, invoice, or a clear breakdown of charges. The final bill came to $2,145 -- almost twice the original estimate -- leaving me furious. After deducting the $100 deposit, I owed $2,045. I understand that moving is tough and unexpected factors can arise, but the dramatic increase in cost combined with the apparent theft, lack of accountability, and poor service left a lasting impression. I cannot in good conscience recommend All My Sons dba "New City Moving." While the physical labor of the move was well done, the lack of integrity and professionalism by at least one member of the crew completely ruined the experience. If you decide to use this company, I strongly advise keeping your valuables secured, double-checking that all your belongings are loaded, documenting all interactions, and following up on the communication regarding your charges.

    Cueto Movers

    Cueto Movers

    (33 reviews)

    Cragin

    We hired a 3 man crew from this company to move furniture and boxes for us. During the 5 hours of…read moremoving, 2 of the 3 men yelled at, intimidated and/or threatened us. This is not a professional company. Do not hire them if you want yourself or your belongings safe. During our move, which happened during a light snowfall, our mattress wasn't wrapped as tightly as it could have been, and it was placed in such a way in the truck that it absorbed quite a bit of water (see photos). When mentioned to the crew, one man, whom I had already asked not to smoke near our furniture, became combative. Requests for that individual to calm down and not even rude or yell at us in our own home, turned to the man informing us he was off the clock and shouting in our front yard to the point where we had to ask him to leave our property- he then sat in the truck leaving the other two to do all the work. When it came time to settle the bill, we called the office (no response) to discuss the damages and a 2 vs 3 person rate. We asked the crew to have her get in touch with us. While I was on the phone with Melanie, business owner/customer service, the remaining crew started yelling at and then threatened my fiancé, shouting that they would call the police for us refusing to pay- we were not, we were discussing the damage and the crew member who walked off the job. The crew manager informed me that he was Melanie's boss and he'd just call the police. Melanie heard all this, called them and sorted it out. The yelling and the threats were terrifying and unprofessional. This is not how you treat customers and is a horrible reflection of the "business." Do your research and go with someone more reputable and safe.

    These guys were stellar! I had found out last minute that I only had elevator use for an hour and…read morea half and they got it done with time to also help me setup my bed. The nicest! Went above and beyond to accommodate all my crap. Incredibly friendly too. I felt like getting a beer with them afterwards. They rock. You won't be disappointed!

    Kerb - professional movers

    Kerb

    (12 reviews)

    Irving Park

    I was looking for movers for my mom in January, and was so glad to have found this company on…read moreYelp. Pricing was competitive compared to other movers I found on Craigslist especially they gave me free in home estimates, on top of that they were available.. lifesaver!! My mom had so much kitchenware and fragile stuff I was stressing out because I had no time to pre-packaged them before the movers came, ended up that the movers were able to carefully wrap them in blankets, and provided bins, wooden crates, basically did all the work. The movers were super cool and polite, especially my mom that can't speak English they were still very kind. When the belongings arrived, the movers even assisted with unpacking everything as well. They were so fast and efficient, everything was brought in carefully without scratching our hardwood floors. Thank you Kerb Movers!!

    I went with Kerb after doing extensive research, and I am so happy with my decision! I lived in…read moreChicago for a short time for work and needed to move back to LA. Moving is always a stressful process for everyone involved, so don't ask your sibling or friend to help. Save your loved ones the trouble, and just hire Kerb to take care of all your moving needs. If you've never hired movers before, it will CHANGE your life! There is something beautiful about just pointing at things, and having people package it and move it. You just can't go back after that. I've hired a bunch of movers in the past, but none come close to the professionalism and kindness of the guys at Kerb. Kerb also does not nickel and dime you for everything. It comes with moving blankets and those plastic wraps for smaller items, free of charge. Highly recommend Kerb for anyone trying to move from Chicago to LA!

    Extra Space Storage - selfstorage - Updated May 2026

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