I went to look at a 10x10 storage space before signing a lease and was shown something smaller. I knew it was not 10x10 because I have done a rehab and I am 5'10". I said, "If I laid down, there would not be 4'2" left on the floor. Her response was "That's the way they make then". This is unacceptable. If you are going to charge me for 100sf, then give me 100sf of storage. I didn't like the customer service. At the very least, they could have showed me a different unit after I voiced concerns on the square footage. read more