Great customer service from Lily. Storage area clean . Well…read moreinformed and quick. Luckily we got a nice deal :)

I have been with Los Angeles Self Storage and I have always received excellent service, my unit is…read moresecure with air conditioning and they always accommodate with speedy service.

I'm currently renting a couple of units here, and the manager, Shekima, has been absolutely amazing…read moreevery single time -- super friendly, professional, and always eager to help. This SecureSpace location truly lives up to its name: it feels secure... it's also clean, newish, and very well maintained. So far, everything has been excellent. Five stars and two thumbs up!

Over the last year, prices have skyrocketed, but the actual service and safety have completely gone…read moredownhill. Today, the entire building had a power outage--the lights were completely out inside, and I was completely locked out with zero access to my unit. On top of that, the garage has been entirely shut down for months. This isn't a one-time thing either; last year it was closed for months at a time too. Because the garage is closed, you are forced to park outside on the street. This specific block has a massive issue with drug dealers and fentanyl users hanging out right on the sidewalk. Forcing customers to park outside and carry their items through that environment is a massive safety hazard. You pay a premium price for what is supposed to be a "secure" facility, but you can't get in, the garage is always broken, and you have to risk your safety just to visit your unit. Look elsewhere.

Excelente service coming from this storquest. Always receiving people with a smile and it never…read morefeels like they force their smile. Their help and smile feels genuine. I always forget my access code but they never give me a problem with giving me that information again and Again. I'm glad I made the right choice to come here and do business with this location.

My storage unit was broken into most of my personal belongings were stolen -- including clothing,…read moredesigner items, household goods, and important personal effects accumulated over many years. This was not a minor loss it has been financially and emotionally devastating. What concerns me most is not only the theft itself, but the way the situation was handled. My lock was removed and replaced with a dummy lock my keys and the staff keys could not open the replaced lock. There was no proactive incident report offered, and I had to push for information. Communication felt minimal, and there was no immediate transparency around surveillance review or what steps were being taken. For a facility of this size, I expected stronger security protocols and a more urgent, supportive response when a customer experiences a major loss. Instead, the process felt reactive and unclear at a time when accountability and reassurance mattered most. If you are considering storing valuable or sentimental items here, I strongly encourage you to ask detailed questions about security procedures, monitoring, and incident response so you fully understand the high risk. I sincerely hope the facility improves its safeguards and communication so no one else has to go through an experience like this.

Best storage experience ever.Best storage manager in town.Highly recommended.Had problem with…read morelock...removed fast and efficiently.On site staff,very courteous and helpful.Easy access,and reliable.Unit was clean and safe...even at night.Thanks

I have 2 storage units here love how easy the process is and they have the best deals on the units…read moreand the hours are very convenient

Great place to store your stuff. The manager was super kind and helpful in my time of need. It was…read morenice to have temperature controlled units on such a hot day when I had to move. Lots of heavy items plenty of carts around and always somebody checking on the unit units.

I just walked in to inquire about storage plans, and the customer service was terrible. The…read moreemployee asked what I was looking for, and I said storage. He then asked what size I needed. I explained that I wasn't sure yet and simply wanted to see the prices to compare my options. He responded, "No, I can't show you if you don't know," with a smirk on his face. Honestly, how am I supposed to know what size I need or what fits my budget if I can't even see the prices? His attitude was unnecessarily rude and condescending. Instead of helping a potential customer understand the available options, he made the entire interaction uncomfortable. Customer service and sales are about helping people, answering questions, and guiding them toward the right optionnnot making them feel stupid for not knowing something before they walk in. The unnecessary sass was the cherry on top. Definitely not the kind of service that makes someone want to do business with.

Ref genuinely cares about people, and it shows in the way he goes above and beyond to provide…read moreexceptional customer service. With Alex by his side, you really couldn't ask for a better team. They make the entire experience easy and welcoming, and the value you get for the price makes it even better. It's rare to find people who truly care about their customers the way these two do. Great service, great value, and an overall great experience. Highly recommend!

This is about billing alone. I haven't even had this unit for 6 months and the last 3 months…read morethey've raise my rent 3 different times. Doesn't show in the fine print and still waiting from corporate to figure out why if they do ever get back to me.

I was having a bad day and Mario turned it around 100%! Super helpful and polite. My experience…read morewith him reassured that I made the right choice choosing public storage

Just moved out of this storage after 3 years of being here and I think I've been able to gather…read moreenough experience from this location to write a good review. The facility is clean, it's super easy to move in and out of units (I switched around to a bunch of units during my time here). But the main reason I wanted to leave a review is for the on site manager Mario! He gets 5 stars all around; he was always a pleasure to see, always greeted us when my husband and I would see him. Extremely tentative as well. Thank you Mario for making our experience here a good one!

I love this place... It's so clean and regardless of whether or not as air-conditioned, there's…read moreadequate temperature control. I've been here before, and I am coming back again... thanks JR for helping out with my move. Highly recommended.!

Safe, Spotless, and Good service I've used a few different…read morestorage facilities over the years, but this experience has been far and away the best. Moving is stressful enough, but the team here made the storage part of my transition completely seamless. Here is why I'm giving them a full 5 stars: Incredibly Helpful Staff: From the moment I walked in, the front office team was professional and transparent. They took the time to show me a few different unit sizes to make sure I wasn't overpaying for space I didn't need, and they walked me through the entire security process. Immaculate Facility: This isn't your typical dusty, dark storage locker. The hallways are bright, the floors are clean, and the whole place feels very well-maintained. I feel completely comfortable leaving my furniture and electronics here. Top-Notch Security: I love the peace of mind that comes with their setup. Between the gated electronic access, individual unit alarms, and plenty of well-placed security cameras, I know my belongings are safe 24/7. Ease of Access: The loading bay is spacious, and they have plenty of heavy-duty flatbed carts available for free. It made moving my heavy appliances a breeze--I didn't have to break my back carrying things from the parking lot. Climate Control Done Right: I was worried about the humidity/temperature affecting my wooden furniture, but the climate control here is consistent and effective. The air feels fresh and the temperature is perfect every time I visit.

Noe was very helpful and patient with me and was very fast with his work , thank you Noeread more

During my stay with extra space storage, I was greeted by a wonderful man who offered a load of…read moreassistance to help me get affordable storage space for my particular this man went above and beyond with life-changing customer service and real time support never adult moment with this man, and I hope to see him Every time I'm there!

Great unit to have to store your things that you have no use for at the time of seasonings.read more

New management or ownership often leads to ridiculous price gouging. Expect rental increases about…read moreevery six months. Whatever you do, don't be fooled by the introductory discounted rates--initial rate of $330 now $560, in less than two years.