I am not one to normally rate, however this storage unit is awesome. The staff has been very…read moreaccommodating and always understanding. This is the cleanest storage I have had by far. No issues or complaints. Thanks for keeping our belongings safe.

The management is awsome. It's clean and safe and it can be pricey but you get what you pay for…read morelike they say.

After the third rent increase, I opened my storage unit to find FOUR RATS literally jumping on my…read morebelongings. Ninety-five percent of my stuff was COVERED in rat shit, boxes torn apart, and everything contaminated. I was 7.5 months pregnant standing there dealing with this disgusting, unsafe mess. Absolutely vile. And to make it worse? No one is EVER in the office.

RAT INFESTATION and no apparent mitigation efforts by management though they concede they've known…read moreof the problem. Moved all my items out and filing an insurance claim. DISGUSTING feces, urine, and that black greasy slime they leave behind all over my stored items. Get your stuff out if you've already got a space. If you're looking for a unit, go elsewhere!

I've been with Rocklin Self Storage for a few years now! This second 5 star review is for Sean and…read moreKelly who went the extra mile for me recently with a request to store my car for a week while I was out of state. Amazing people! Becky you are wonderful as well!!!!!!!

My daughter and I found Rocklin Self Storage 3 years ago. They have been wonderful to work with…read more Super friendly staff and have been helpful at every turn. They have even worked with us thru some big life events, and at every turn made sure we would be ok. Can not recommend them enough!!! Ask for Kelli, Becky, or Sean. Each of them are professional and will do whatever they can to make you feel like you made the right choice!

Just got a storage unit here. Can't compare to the last place I had a unit a couple years ago. Very…read moreclean, quiet and safely tucked in a cul-de-sac. Extremely friendly staff and their work ethic is admirable. Recommend 10/10.

The staff was helpful in helping me determine what I needed. Easy and quick rental process.read more

This storage location is the best company that I have ever been a customer…read more They go a long way to take care of their customers. I inadvertently left my unit unlocked without locking the slider properly. They let me know as soon as they discovered it so I could protect my contents. They are the best managers -- the Weber's.

We now have THREE units (business). We are in and out of the unit a few times a month. Marion and…read moreher husband have been a blessing all the way and in every sense. We call, they answer. They are professional and offer excellent customer service. We have never experienced insects to rodents (trust me, I would know as I am terrified of bugs/rodents). The parking lot to office to drive thurs are very clean with no sign of garbage. I referred several folks here.

Amazing quality service from the staff here and very thorough with there work and super helpful in…read morethe process 10/10 service very much recommend

I forgot my code, Ricardo A. was very kind and patient in getting it for me. Everyone in the office…read moreis always friendly and helpful and the grounds are always clean! I would recommend this facility to anyone looking for a storage unit.

I've used many storage facilities, and this is by far the cleanest one I've used. The staff was…read morealso very friendly. The only negative thing I have to say is beware of the requirement to provide a 30 day notice before you decide to empty your storage. All of the other storage facilities that I've used didn't require a 30 day notice. So when I went into the office to close my account, I was asked if I gave my 30 day notice. As she asked that, I vaguely remembered going over that when signing the contract with them. It was definitely my fault. I just want to warn people so they don't make the same mistake, because they will charge you an extra month. So I'm paying for a unit that I'm not even using. Other than that, this place is pretty good.

Susan is a wonderful Manager. I found her to be very…read moreinformative and friendly. She took me around on the golf cart. I was impressed how new and clean this storage place was. Strongly suggest this place. Thank you.

I was helping a friend unload an insane amount of stuff here in Roseville. We filled up one storage…read moreand she needed another. Stephanie, the office Manager, was on the spot and got her another unit right next to the one we filled. After loading this one she needed yet another 10x15 storage unit. This would be the third and again, right next to the other two. Stephanie was right there again and got her another unit. She brought us carts and made sure my friend was taken care of. Not sure how, but the three units combined cost less than the storage unit she had at another storage place up the street. The inside temperature was cool from the blasting AC. I am thankful for this seeing it was blazing hot outside and I was the one doing all of the work. If I am in the need of a storage place I am coming here and talking to Stephanie.

Do NOT rent storage from this company. Their staff members are rude, poorly trained, and have very…read morelittle knowledge of managing. They claim to have electric outlets at every site but you can not use it to maintain your RV battery pack. When questions the staff became confrontational towards me and said if I didn't like it I should sue them..