So far so good. The…read moremanager set us up with a good deal: 1/2 price for the first two months. Even their full price bins are roughly $30 less than our old storage place. Today we went to move our stuff and we got there right as they were closing (8PM), but Michelle, the night employee, was nice enough to let us in so we could empty our van. Watch out for the elevator though. It's super old school!

Great customer service! All of the employees are very helpful and friendly. They are honest and…read morearen't pushy. This place seems to have the best rates of any storage place in and around King of Prussia.

Had to use this place to store items when I got sick and had a lengthy hospital stay. When I cam…read moreback to check on my stuff there was water damage and stolen and broken items. Someone was getting into the unit from above it. Reported but got no response from them. Do not use if you don't have to.

The woman manager here, April, is unpleasant to the point of unprofessional. God help you if you…read moreseek assistance while you're there- they come and go as they please. My husband asked to borrow a trolley. She said they didn't have any. Her assistant overheard and took care of it. Yes, they had them. This place isn't cheap. You should at least expect to be treated politely. Further, I closed my unit out. I don't feel safe there. Don't leave anything out in the hall even to go to the office. It will be gone in no time.

Fantastic Manager Michael, took time to show the facilities and the operations…read more Great sense of humor.

I will absolutely say that the facility is nice, clean and easy to manage. However, I give caution…read moreto anyone that is looking for a unit because they have raised my rate 3 times in one-year. I have a 10x10 unit and the cost continues to go up by $30 or so every few months. I am now at a point where it's not worth it any longer and will be looking for something different. I am not looking forward to moving all of my stuff but I know other facilities don't bring you in at one price and raise your rates every few months. Just be aware before you use.

I had a wonderful experience when going to Extra Space Storage. We all know how stressful moving…read morecan be but when we went to get a unit we were greeted by Asia and she gave us AMAZING customer service. Asia went over pricing, showed us the unit, and gave us the best rating. She made us feel at ease and was very informative and thorough with everything, she got us in and out. I highly recommend this location and going to go see Asia if you're in the process of moving and need a storage unit!!

Tim got Me in a vehicle storage spot and handled the contract forms promptly…read more He gave Me great suggestions where to enter and drive throughout the storage grounds, showing His genuine care. Thank You Tim, and Extra Space Storage.

These guys are great! Marv was super quick, helpful, and nice! Feel comfortable keeping my things…read morehere with customer service like that. The whole thing is exactly what you want it to be... easy.

I've kept my valuable possessions at this location for many years -- with not a single problem,…read moreever. It's always clean and very well-kept. My stuff feels safe... I had to check on some storage options on a recent visit, and Heather and Marv simply could not have been more friendly, straightforward, informative, and sympathetic. Talk to them -- you'll feel confident using this Cube Smart!

The College Butler (TCB) provided great service at a great price. I contacted other movers and…read morethey were more expensive, and I was not confident that the others movers would do a good job. TCB's owner was very responsive and friendly and evoked confidence that the movers would do a great job.

Tim and The College Butler saved the day for us today! Tim answered my frantic call and quickly…read morearranged for his movers to meet us in my UPENN freshman's dorm when the other company (Storage Scholars) wasn't going to make it during the confirmed time frame we had booked. Storage Scholars actually asked if we could have a friend who could be our "proxy" for the move out! We live across the country and had a flight to catch, so this was completely unacceptable to us. We were looking for a seamless, smooth, and efficient move-out and that's exactly what TIM and College Butler gave us. The crew who came to the dorm were friendly and super hard workers. They got everything moved out quickly and easily. We are so grateful and now customers for life. Thank you College Butler and Tim!

Micus the PM was wonderful and very helpful and polite. The property is well kept and cleanedread more

Monthly fee quoted is not what you pay…read more Expect the fee to more than double over 18-24 months which is intentional and leads to customer frustration. I've contacted them directly and they do not offer any 12 month pricing. Expect to pay double or more the initial price over time at Public Storage. So ask yourself before you sign, would you still select them if the price was double? Because it will be! Buyer beware.

We were in a weird situation where we had to be out of our old house a week before we could move…read moreinto the new one. Stephen was excellent and responsive in helping me figure out what would work best for us. He was honest and up front and I at no point felt like he was trying to push me or sell me more than I needed. The day of our move out the driver Michael called and said he would be a little early. He showed up and immediately started helping my husband carry everything. His knowledge of how to pack the truck was extremely helpful. He was so good at it we ended up only needed one truck instead of two! This saved me a nice chunk of change! ZippyShell then took our stuff to storage for a week in their facility. The day of our move in, the driver was once again early and so pleasant. All of our stuff arrived in perfect condition. No mold. No smell. No critters. He helped us unload. He was friendly and careful not to hit any walls or drop anything. I would highly recommend using them.

BE AWARE!!! Upon reading the other reviews it's obvious that this company runs a scam. After my…read moremove I received a random charge of $200 on my credit card. When I called to ask about this they told me there was a problem with their system and refunded me. This to me sounds like fraud especially since another reviewer claimed the same thing happened to them. My move was disastrous. One mover was smoking weed, not packing furniture right, leaving pieces left and right. The movers lost all the hardware for my bed frame and I was left with a pile of useless junk. They dented the walls, ceilings, scratched the hardwood floors, and ruined everything single piece of furniture. They also sat around for an extra 2.5 hours after the move was over so that they could charge for overtime. The movers told me that I could just file a claim for the damages and I would get reimbursed. After their 90 day wait period for claims turn around, I was denied of everything. Their quote is also a complete lie. There were multiple fees that were left out of the initial quote, making their final charge 3x more than what I was quoted. Do yourself a favor and go with another company. Edit: The company owner's pitiful response to this post is their way of pretending they care about customer service. Multiple emails and phone calls have been made since with no response from this company. They DO NOT care about their customers experience, only want your money. STAY AWAY. It has been 5 months since my move and issues still never resolved, they've disappeared and ignored me since getting their money.