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Extra Space Storage

5.0 (1 review)
Open • 6:00 am - 10:00 pm

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Self storage

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2 years ago

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Extra Space Storage

Extra Space Storage

4.3
(8 reviews)

We rented a 10x30 climate control unit. Initially I was not happy because the previous manager made…read moreme sign up for the insurance and told me it was mandatory (even though I informed him we had our belongings covered under our insurance) when the reality of it was, their insurance is only mandatory for the 1st month you rent and then you can decline it further. I was unaware of this until I called about a different discrepancy to address. I found out that the facility had a new manager Ms. Shequita and upon explaining to her the situation, she was the one that informed me of the correct policy. Ms. Shequita Is the Saving grace of this facility. She is the reason this is a 5 review and not 3. Pros for the facility: super clean, gated, has surveillance & well maintained. Cons for the facility: I need access to my unit 24/7 since it is over 2 hours from where I am. Even though you have your own gate code to gain access, I only found out that you can't get in 24/7 when I drove over night to grab some items and the gate wouldn't open. So there are limited hours for access. I have never experienced that before with any other storage facility & I specifically asked the previous manager about access. So yea, Ms. Shequita is a 5 manager & she needs a raise.

I rented a unit in between moves. The facility was clean and easy to access. It felt safe. The…read morestaff was courteous and helpful. I had a good experience.

Motivated Movers

Motivated Movers

2.5
(37 reviews)

Be careful in choosing this company as their attention to detail and caring of your property is…read moremismanaged. They didn't wrap items in blankets to protect them and just stacked items on and under one another. This was a 9 mile move.....No accountability for broken items, damage to move out home property and overall service. Giving two stars is generous at this point as we've yet to receive settle up payment for damaged goods during move. Majorly scratched the driveway from moving trucks which nearly killed the deal of selling the home at the closing table. Learn from my mistakes and go with a more reputable company.

Last Summer we had our hardware floors refinished due to water damage. Motivated Movers…read morerepresentative was very nice and personable. However, during the move they did damage to some our our furniture which we are still finding damage to certain prices. they damaged our new refrigerator and the owner of the company took photos and said they would send someone out to replace one of the front panels. We're still waiting on that promise months later. They make a lot of promises but don't follow up to fix problems. I noticed their workers were careless with items being moved. I just happened to catch them dragging our expensive mattress across the rough concrete driveway. They lost our remote for the bed. only after much prodding did they finally replace it, I would not use this company ever again!!!

Extra Space Storage - selfstorage - Updated June 2026

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