Entering into a storage facility at this point in my life, is not what I had in mind. Stephanie…read morewas outstanding with getting us exactly what we needed. ESS has all my belongings on their property. Imagine trusting someone you don't know with all your possessions! My stress level was at its max! Going in and seeing a familiar face was just what it took to put my mind at ease. That face would be Tania! WOW! What a burst of reassurance that my belongings would be safe and secure at ESS. Just seeing the energy and dedication that these two ladies put into their jobs is exactly why I rent ONLY from Extra Space Storage! Good luck Stephanie on your new promotion! Tania keep up the enthusiasm and smiles, you never know who's day you will be changing! Why go anywhere else? Welcome home!!

Theresa was amazing, she was very professional, knowledgeable, and had a great personality too, she…read moreis a great asset to your company!

My wife had been checking rates for storage and this place ended up being the best. The lady at…read morethe front desk was very helpful and super nice.

Had the pleasure of doing business with Amber, who is the manager. She was polite, friendly, and…read moreprofessional. She was a bright note on an otherwise busy and tough moving day. Customer service is still a thing at her location.

I just dealt with Cody yesterday at the front desk and she was a great help and courteous. She…read moredirected us to book online and save some money and hastle

Summer is so helpful and friendly, she gave me lots of advise and assistance in making my decision…read moreto rent here, thank you Summer

We are so pleased with this facility! We couldn't have asked for a better experience. The owner is…read morekind and honest and doesn't try to scam you out of your money! If I could give more stars I would!

From the owner: We are located in Woodstock and have room for you! There are 12 different unit sizes to fit your…read moreneeds. This is a fenced in, well lighted, area under video security for the protection of your property. Padlocks are available at the office

Marlena is the one that handles this location, and she was super helpful and nice when we came in…read moresearch for parking for our 2 trucks. They have plenty of storage, and I like that it is not an easy visible location, so does not attract unwanted break-ins, at the same time it makes it hard to locate because there is not good signage stating that there is a storage located in the back of Publix shopping center. We found it by searching the internet for a storage unit in that area. The prices are reasonable, and there is clear good communication. If it were not for not having good signage, I would have given this location a 5 star rating.

This locations is also in charge of the Baker Rd location, so if you need anything definitely go to…read morethis location. The lady that helped me was very attentive and communicated well with me. The only thing about this location is that the bathroom seemed like it had been cleaned in months. Had a really strong urine smell, when you have kids you can't really control where you take them, which is why I gave the four stars if I had not gone in the bathroom I would of been a five stars.

Mallory helped me out today via phone. She was very knowledgeable and professional. Great customer…read moreservice. This location is great, I've used them on and off for many years.

Debbie customer service is outstanding. Very courteous, helpful and professional in helping me…read moresecure a unit for storage needs. When spending money - it is always a pleasure when you have someone who is treating you with respect and being helpful to the needs of the customer. Debbie exceeded this principle and as a result a 12+ month rental. BRAVO ZULU Debbie!

Beware. After 3 months or so you rate be will increase by 50% or more due to what they call market…read moreconditions. Meanwhile unrented units are still at the original rate you had. 100% bait and switch con.

BEWARE!!!!! The…read morepeople here are very nice. Unfortunately, their corporate office does not support them well, as they increased my rent by 65% from $155 to $255 just 4 months after moving a massive amount of stuff into a 10x30 unit. What criminals the corporate office is to lure people in with a lower price and then once they have your stuff in there and know it will be costly for you to move it, they jack up your rent by 65%! This is really not fair or ok. Edit: After seeing Extra Storage's response, I called in as requested and was able to lower to $215. The nice customer service representative said that the district manager will further review and hopefully bring down further to the rate I originally signed up for 4 months ago. I appreciate this effort so wanted to make sure and acknowledge that publicly.