I work in town and was in need of storage ASAP. Fortunately, I came across Hawaii Self Storage…read moreIwilei. I must say I was surprised about this location, really convenient and also located next to Costco and the bank. Noe was really knowledgeable about pricing and different unit options, definitely knew her stuff and was able to find me the perfect unit to store all my tools! 10/10 would recommend!!!

I had one of the best customer services here! I was in a hurry to finding storage and noe really…read morehelped me out! Really nice and helpful!

I recently got a new unit at Hawai'i Self Storage in Kaimuki. The staff made the process so easy…read moreand I was able to move in immediately. With all of the recent upgrades to the building, it definitely brings more value and keeps me knowing my unit is secure. Mahalo to BJ, Laine & Ash for all your assistance.

Moved here from Extra Space Storage on Kalakaua because rent was going up. I was able to find a…read moreunit that was $200 cheaper! Thank you, Ashleigh for helping me get a unit! This location is super conveniently located and the facilities were always clean and well-kept. I really liked the 24 hr access so I could pick things up/ drop things off after hours and not deal with traffic. Parking is tight, but as long as you avoid the weekday mornings, it's no problem finding a spot. Highly recommend this location and Hawaii Self Storage as a whole!

Workers: Randon, Eugene & Shaydon expedited my move with efficiency and in a professional manner…read more They took great care in wrapping a few items and moving them into and out of truck. I will definitely use them again AND refer them to friends/family.

I've hired them twice and had such a great experience with this team both times! They were on time,…read moreaffordable, and worked efficiently the entire time. Moving can be really stressful, but they made the process so much smoother and easier. Everything was handled with care and done quickly. Highly recommend!

Aloha! Liz and Raquel! I Appreciate you Ladies! My Cousin…read moreand I known Liz since we first started renting a space here in the Pearl City Location. She's Always Greeted us and our family with a Beautiful Smile and asked how we were doing and it rubbed off to all the other Ladies we've gotten to know through the years and now to Ms. Raquel! This is Great Customer Service! Even though these Ladies may come across RUDE Clients or their having personal issues, they still put those things to the side and continue working with a SMILE on the faces! Don't Ever Change! Aloha! Ladies! Have a Great Day!

I really enjoyed storing my belongings at Hawaii Self Storage! The staff were always friendly,…read morehelpful, and supportive! One day I even forgot to lock my lock and they called to let me know! The facility is well kept and easy to navigate!

Need extra space in Kalihi, Honolulu, Hawaii?…read more My cousin currently lives in Bali, Indonesia. He graduated from Lincoln Intermediate, Roosevelt High School, and the University of Hawaii, then moved away because he received a Fulbright Scholarship. He wasn't able to take all of his treasures with him, so he found StorQuest Self-Storage for about $58 a month. He was really happy with it because it was air-conditioned, clean, and in a relatively safe neighborhood. The best part was the convenient method of payment - it gets deducted from his bank account automatically! To enter the building, the customer must know the access code for the building and have the key for the particular unit! There's free parking, too! Note: The building across the street doesn't have air-conditioning, but it's the same price.

Upon viewing my records I was paying $484 for a 10x15 at start and within two years I was paying…read more$821 for the same unit! I needed more space and I got a 5x8 unit $328 and a year later it went up to $484. I was fighting cancer and getting treatments which made it worse to move but I was paying too much and had to move. As I was moving I found rat droppings and shredded material in both units and found a stinky dead rat in a large bag GROSS!!!

Cookie helped me and my brother get a storage unit. She was super helpful and friendly! Great…read morecustomer service

First off I'd like to say Thank you to Cookie for your excellent service!!…read more I would definitely recommend You & this facility to everyone.. You were a big help with making my experience even better after I had a horrible one with another storage company.. Staff is Very friendly, also went above and beyond with helping with everything I needed.

If I could give a zero I would. I started renting a unit there in 2023, it was well managed then…read more Since then it has changed to storeQuest, and it went downhill very quickly. Today, I went to my storage unit, and a person was actually living in the one in front of mine. I got so scared! Music was blaring and the man was passed out. I called a worker and they stayed with me while I emptied my unit. The man woke up and left. This was the second time in 2 months that I have seen people living in those storage units. This is NOT A SAFE PLACE! Later as I was leaving, I saw that same man dumpster diving next door, and then crouching in the corner. I have cancelled my unit. Do not rent from them, they let homeless people live there.

Corporate Management can increase the cost of your storage unit at any given time. Local Management…read morehas no say.

Kevin and nani and charlotte are the best team ! so kind and helpful! Lucky to have themread more

Alarms blare and they do NOTHING! I cannot image how your stuff can be safe when they ignore alarms…read morefor hours.

Terms keep changing. My original agreement was for a LARGE storage unit (2 lockers combined) with…read moretwo entrances. This fit my needs perfectly! Today, without any warning one of the doors was permanently locked. Worker who was unfriendly and with such poor customer service told me that this was their new policy....no prior warning, no communication re: this change. This was extremely upsetting and has now seriously disrupted my storage access. Unacceptable! Changing, increasing prices is another issue. Another bait-and-switch tactic. Frequent out-of-service elevators, another issue. These negatives keep adding up! Would not recommend this storage company. VERY DISAPPOINTED!

Everything they keep raising the prices !!!now they're turning the air conditioning down almost…read moreoff. They are advertised as air condition. They are not. They're trying to lock us out of our spaces when we've paid our rent. I would NEVER recommend this place.

Good location. Temp controlled facility. Clean. Safe. Has cameras and coded locks…read more Staff are friendly . And totally appreciate text reminder for payments Good price for the location and STORAGE specific needs.

The staff here is always so friendly and helpful. I recommend them 100%. Storage units are clean,…read moreeasily accessible. Tenants are friendly and considerate. I love this place.