Extra Space Storage

4.2 (9 reviews)

Self Storage, Packing Supplies

Closed • 6:00 am - 10:00 pm

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Extra Space Storage - Self Storage Near Me - Hilliard, Ohio

Extra Space Storage - On-site manager - Self Storage Near Me - Hilliard, Ohio

Extra Space Storage - 5x5 Storage Unit - Self Storage Near Me - Hilliard, Ohio

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Cathy Sanderlin M.

1 year ago

manager on site is a big plus. She's always willing to work with you on any questions or needs you have!

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Emily S.

We're excited to hear that our manager on site was able to assist you…

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Brian B.

3 years ago

I was referred by a friend. This is a good convenient location. Great customer service

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Emily S.

Thanks Brian! We know convenience is important when selecting a…

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Justin C.

2 years ago

Just don't.. I rented here for roughly two years. What started out as a 69.99 unit ended up costing me 259.99 per month in the end. There are multiple class action lawsuits against them for the same type of bait and switch scheme. They will raise your rates dramatically almost every 3 months. At that point you have already moved all of your belongings in and it's a pain to relocate. I will say the on site employees are very nice and the units are clean but I found the same unit for 55$ elsewhere. Beware. read more

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Emily S.

We're sorry to hear this, Justin C.. We understand the importance of…

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Erin B.

6 years ago

I rarely need to use storage space, but when I do, I go straight to Extra Space Storage. I have used this storage facility at least 3 times in 2013 2018 and most recently after the total loss house fire that required I put the salvageable items as well as donated items in storage. Brian, Patrick, and a female who I do not recall her name were all most professional. They made it as easy as possible for me and made it an awesome experience coming out to their storage facility. I would recommend them to anyone looking to store items. read more

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Emily S.

Erin, your recommendation to friends and family is the best…

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Chase C.

5 years ago

Great clean facility! You can tell they take great care and up keep of the place. In my opinion it is very secure. Love the fact you have to enter a code to get in and out. Will never use anyone else read more

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Ken D.

11 years ago

The location is very convenient for people in the Hilliard/Dublin area. Their prices are very competitive; and in some instances, they are cheaper than others. Facility is very clean, and they have a very effective security system. There is a manager that lives on site. Christine is very accommodating, and has an outstanding personality. read more

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Amanda P.

145

11 years ago

Rates are falsely advertised! I started paying $117/mth for my 10x15, a rate advertised as a special online, then TWO MONTHS later they raised it to $129 to "stay competitive". Now a year later they raised again to $148! The new manager at this location is nice but the company as a whole are money-grubbing liars that like to lure you in then stick it to you read more

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Will S.

104

10 years ago

Christine is great. Very helpful and compassionate When in a bind she truly has a big heart. I don't care where I live in Columbus area if I need storage space I will come to her. Thanks again. read more

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Michelle D.

11 years ago

This storage facility is as good as it gets!! Extremely clean, neat and the location is ideal ( wonderful part of town ) at the end of a business cul de sac. The rep is down to earth and personable ( Christine ). I'm not sure if they have equipment ( dollies ) for customers to use while on site like other facilities... since I didn't need any this time, but again the showing of the units and sign up process was really easy. read more

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More info about Extra Space Storage

3450 Parkway Ln
Hilliard, OH 43026
Directions
(614) 771-5600
Call Now
Visit Website
https://www.extraspace.com/storage/facilities/us/ohio/hilliard/501927/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext

Payment methods

Does Extra Space Storage take Bitcoin?

No, Extra Space Storage does not take Bitcoin.

Does Extra Space Storage take credit cards?

Yes, Extra Space Storage takes credit cards.

Outdoor Amenities

Does Extra Space Storage have parking?

Yes, Extra Space Storage has parking options. Private Lot Parking

From the Business

Specialties

Store your belongings at Extra Space Storage on 3450 Parkway Ln in Hilliard, OH today. Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

History

Established in 1977.

Founded in 1977, Extra Space Storage is the largest operator of self storage properties in the United States, offering a wide selection of conveniently located and secure storage units across the country. Extra Space's mission is to help people build a better tomorrow. With clean, well-maintained, and secure storage facilities backed by a friendly, professional team, Extra Space goes the extra mile to exceed customer expectations and provide storage options customers can trust.

Meet the Manager: Christine J.

Our team knows that what you're storing matters. Whether it's furniture between moves, business inventory, or belongings you're not ready to part with, we treat every unit like it holds something important--because it does. We're here to help you find the right size, answer your questions, and make sure your experience is as smooth as possible. Stop by to see the facility and meet the team. We'd love to show you around.

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Extra Space Storage

3.8

(16 reviews)

So happy with the management and their willingness to always help and be available. I also feel…read morelike if the rates go up, they try to work with you because they truly value your business

clean and decently priced with a manager on site 5 days a week. security cameras and gated entrance.read more

CubeSmart Self Storage

3.3

(10 reviews)

This company is so deceptive about pricing. Do not go here. They will jack up the monthly prices…read moreafter only a few months and significantly. They get you in and know it's too much of a burden to move your stuff and they up the prices and it's completely arbitrary because it's not based on supply and demand. It's simply based on they can and so they do.

We met the manager Kam and he was knowledgeable, accommodating and set us up for success.read more

Extra Space Storage

4.1

(9 reviews)

Super easy to rent online and just moments later a get a customer service call from manager,…read moreMarvin, to introduce himself, share office hours, process to get key etc. Customer service at its best. I really felt like he valued my business. Robin R

BUYER BEWARE: purchased this unit advertised at 125 monthly, did not know the rent would increase…read moreevery couple of months. Ended up close to $300 before leaving . The Manager Marvin is very nice and worked with me to get a better price after each increase , however their rates for the amount of space you get just is not worth it (mind you this is for a small outside storage unit ), I also expect to pay the price advertised. Onsite Management is great, Extra space storage as a company not so much.

Go Store It Self Storage

1.4

(5 reviews)

DO NOT DO BUSINESS with these scam artists. Nearly 70% rate increase after two months from load in…read more THEN they hit you with scam insurance charges if you don't send your proof of insurance to their insurance vendor (gave GSI manager my proof of insurance). Rude management and sleazy used-car business tactics. BUYER BEWARE. THEN, the owner tries to justify huge rate hikes by saying they are set by "market conditions"...BS! they are advertising LOWER rates every day since they gave me huge rate increase! IF the rates were market based, why are they charging me WAY more than their bait and switch rates? like i said, this is a SCAM ARTIST OPERATION. Sleazy operation and slimeball operator.

There is rarely anyone on site. After only 3 months, they raised their rental rates considerably!…read moreVery disappointing.

Lee's RV & Boat Storage

4.2

(9 reviews)

If you have propane tanks this is the place to go! Much cheaper than the exchange. The staff are…read morealways so nice and quick. I never have to wait and they work very fast. I'm so happy i discovered this place!

I have had my RV stored there for several years. Very reasonably priced for storage and the…read morenumerous onsite benefits. The staff and Mr. Pugsley the manager are always so wonderful and patient with my questions and quick to help. I totally recommend checking them out.

Public Storage

3.8

(21 reviews)

I had an issue with my storage unit and had to leave a voicemail message for someone to return my…read morecall. Arlene, the Property Manager, promptly returned my call and was extremely knowledgeable and helpful in resolving my issue.

Bait and switch. Rate hikes for nothing. Bad business. Their published rates are to lure you in…read more Then they double. Beware these scammers.

Store Space Self Storage

5.0

(1 review)

Moments ago, I returned home from renting a 10'x20' storage room at Store Space Hilliard-Brown. I'm…read moreso impressed by the facility and the customer service. Manager Chandler, and staff members Tim and Michael provided amazing service, patiently answered my questions, provided a tour of the facility, and thoroughly reviewed and explained my lease. I left feeling confident that my belongings will be completely safe. Most of all, their friendliness and professionalism made me feel that my business is appreciated. Customer service is extremely important to me and these gentlemen receive an A+. Store Space Hilliard-Brown provides exceptional indoor climate controlled self storage in a secure and heavily monitored 3-story building. The entire facility is immaculate and very well maintained. They offer storage units in a variety of sizes to fit the customer's needs. There are two large elevators to accommodate large loads of items. They even have flatbed carts to use free of charge. I love that I can enter my unique building code to open a large garage door and pull my car into a sheltered and heated loading area. Several cars can easily fit in the space at once. The ability to unload and load items into my car while avoiding the elements outdoors is priceless. Store Space also sells a variety of moving and storage supplies as well as enhanced safety locks for the individual storage space doors. I have access to my storage space 7 days a week between 6am and 10pm. I highly recommend Store Space Hilliard-Brown located at 3927 Brown Park Drive. Their prices are very competitive with other storage places that are outdoors and not climate controlled.

From the owner: Create space where it matters most and rent from the professionals at Store Space. We offer a wide…read morevariety of self storage units in Hilliard, OH, at our storage facility near The Ohio State University. If you're looking for temporary storage to manage a life transition or a long-term place to stash away extra business items, you can find it here. Our storage facility, located at 3927 Brown Park Drive, is near the intersection of Leap Road and Cemetery Road, and is easily accessible from Interstate 270 and Penn Station. We're also next to the U.S. Postal Service office and Kroger, and only a short distance down the road from Roger A.

A to B Movers

5.0

(5 reviews)

We had movers today and they were fantastic from start to finish. Showed up on time, super…read morefriendly, and worked efficiently without wasting a minute. I definitely underestimated how much we had, but they took it in stride and got everything moved without any issues. Pricing was very fair and the service was top-notch. Would absolutely recommend!

Great movers! They made sure all my furniture was covered in blankets or plastic wrap, nothing was…read morebroken, and I was charged the quoted price. I would not hesitate to use them again in the future.

2 Women With A Pickup Truck And Trailer Too

4.7

(40 reviews)

Had a sizable hoard of trash in my bedroom from years of piling junk. About 14 kitchen waste bags…read moreworth. Also some electronic waste, old clothing/shoes, and a tv. Way more than I could put on the curb. It was raining and two days just before New Year's and these two women came the morning after I contacted them! Cost $175! It's rare when the price I imagine is the price I get. No surprises, very reasonable. I chose Mary and Michelle because they not only take your garbage but also donate worthwhile items to the homeless in your stead. Very sweet women and very fair service!

Quick, efficient, and really nice. Really great experience with them. I definitely recommend!read more

College Hunks Hauling Junk & Moving - Columbus

4.3

(42 reviews)

Called, estimated and pickup all in the same day. We moved…read morefrom a 5 bedroom home to a two bedroom condo. We donated or gave away a lot but still moved more than we had room for, consequently we could not get the car in the garage. Enter College Hunks hauling. approximately 4 hours after my phone call it was all gone. I was impressed!

What should have been an exciting move into my new built home turned into a very costly and…read morestressful experience. The movers connected my washing machine but failed to connect the drain line, causing water damage from the second floor into the first floor of my home. The dryer vent was also left disconnected as well. Initially, the company appeared to accept responsibility by sending out a restoration crew to clean up the water damage immediately after the incident. However, after weeks of delays and "claim reviews," their attorney and insurance company ultimately denied the claim entirely based on the liability paperwork signed before the move. It is incredibly frustrating to deal with a company that responds one way in the moment, only to later refuse accountability for damage caused during the move. Accidents can happen. What matters is how a company handles them afterward. Unfortunately, this experience left me feeling unsupported, misled, and stuck dealing with the consequences in my new home. I would strongly encourage anyone considering this company to carefully review all paperwork and fully understand what protections you actually have if something goes wrong. This wasn't like a dent in the wall...this was costly water damage to two levels of my home

The Dumpster People

5.0

(3 reviews)

The Dumpster People These guys were terrific. Had them move…read moreout furniture and some other things that were no longer needed. They did a great job and in a little over 2 hours. I would definitely use again and highly recommend!!!

Excellent service They carry all making our home clean and…read moresafe. They accept payment via Zelle or Venmo great value and easy communication

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Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

6 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Tom M.

123

7 years ago

I would never rent from this place. In the past year they've raised my rent over $50 a month. Currently a new customer can rent the same size unit as mine for $118 and I pay $170. The district manager totally insulted me by offering to take $10 off. Unethical business practices is the name of the game here. read more

Jeremiah N.

12 years ago

Extra Space Storage was exceptionally helpful when we needed the space quickly. They had available space for our needs and was very professional. We are very happy with the storage and the price that was given to us. read more

Scott C.

3 years ago

This is one of the best places to store your items. Secure, clean and very well taken care of property. They care about their customers and try to make storing your items a pleasant experience. read more

Ken K.

11 years ago

The people that work there are very friendly and go the extra mile to help you meet your needs. In the future if I have storage needs, I will go back to Extra Space Storage read more

Fred H.

3 years ago

Awesome place that is secure, clean and management is great to work with. If you need a place for short or long term storage this is the best place hands down. read more

Darlene L.

6 years ago

Thank you, thank you, thank you! Ashlee I cant thank you enough for all your help! We were in such a pinch and you really helped us out!

Extra Space Storage - selfstorage - Updated June 2026

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Check out our low rates in Hilliard!

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Recommended Reviews - Extra Space Storage

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Payment methods

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Ask the Community - Extra Space Storage

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CubeSmart Self Storage

Extra Space Storage

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Extra Space Storage - selfstorage - Updated June 2026

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Check out our low rates in Hilliard!

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Recommended Reviews - Extra Space Storage

More info about Extra Space Storage

Payment methods

Outdoor Amenities

Ask the Community - Extra Space Storage

You might also consider

More businesses like Extra Space Storage

Extra Space Storage

CubeSmart Self Storage

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Go Store It Self Storage

Lee's RV & Boat Storage

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A to B Movers

2 Women With A Pickup Truck And Trailer Too

College Hunks Hauling Junk & Moving - Columbus

The Dumpster People

6 Extra Space Storage reviews that are not currently recommended

Why does Yelp recommend reviews?

6 reviews that are not currently recommended

Extra Space Storage - selfstorage - Updated June 2026

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