I had an issue with my storage unit and had to leave a voicemail message for someone to return my…read morecall. Arlene, the Property Manager, promptly returned my call and was extremely knowledgeable and helpful in resolving my issue.

Bait and switch. Rate hikes for nothing. Bad business. Their published rates are to lure you in…read more Then they double. Beware these scammers.

We got off to a rocky start but overall the experience here was great with the move out process…read morebeing a breeze especially with the help of Elizabeth. They offered great value compared to some others that I had cross shopped with especially Uhaul. If you are looking for a helpful and well-rounded experience ask for Elizabeth and she'll get you set up!

Very good storage place, responsive and reliable. Kim in particular was helpful and friendly…read more Recommend.

Big clean storage facility. Would recommend to anyone who needs long storage solutionread more

As soon as I showed up I was handle papers to sign, keys, and given a code to the gate. I've never…read morebeen serviced so quickly in my life.

Absolutely the most helpful person I have dealt with in this move! She explained everything as she…read moregot me through the process, as well as working with me on a special issue. She was very patient and friendly. I never felt pressured, which I really appreciated! The facilities are well laid out, well lit, have plenty of parking, and very clean! I highly recommend this Prestige Storage location at Lewis Center.

Great customer service, manager C helped explain all of my storage options. !! Wonderful…read more priices too !

This is my second storage unit in Columbus and this place is leaps and bounds better than my…read moreprevious option. It's centrally located downtown and not too far from my home, so that's a plus. You need a key fob to access the building, elevators, and your storage unit. It's a little annoying doing so many "beeps", but I'd prefer more safety than less. The space has been clean and well maintained every time I've visited, even the bathrooms. Their team was really friendly when I came in to get set up and has made sure my packages got to the unit every time. So far, so good!

Man oh man oh man! This is a great location in the heart of downtown Columbus. The price is amazing…read moreand the amenities you get for storing here is pretty legit! First, you scan your key fob to get into the building. There's double doors and a timer. You dint have to fight with the door while you move. Upon getting on the elevator, you have to scan your key fob and it takes you to your floor only. Once you're off the elevator, you have to scan the unit on the wall to unlock the secondary lock to your unit. Talk about extra security! You cant beat it. You do not have to scan your fob to go down or to exit the building, which is dope. This location is pretty clean and the temp is comfortable inside. What makes this even better is the location and the price of the unit. Im extremely happy with the unit and this company!

By far the friendliest group of people I have experienced as I was searching for a storage space…read more Very efficient in the process of renting, clean, accessible 24 hours and I can go on. I would recommend to anyone!

I've been using this company for a couple of months now. The facility is clean, and quiet. I store…read moremultiple kayaks and know with the gated area they are safe. The staff is friendly and getting set up was easy. Never had an issue!

We were very dissatisfied with our recent haul experience. We received the truck with 1/2 a tank…read moreof gas and we returned it with 1/2 a tank of gas left. We were then billed $30 for gas. This came as a shock to us because we returned the truck with the same amount of fuel in it. We had driven less than 30 miles total. We reached out to customer service thinking that it must be a mistake. They were not helpful. They told us we should have taken pictures of the fuel gauge. We feel like we were taken advantage of and charged for something we did not use. Based on our encounter I am sure this is not the first time that this location has wrongfully stolen from its customers. We will not be using Uhaul any longer in the future and have warned our friends and family to steer clear of this location.

This place is always absolutely spotless! The folks working here are the sweetest and most helpful…read morealways! Never have I ever had a bad experience here. Recommend this place if you have to move or need moving supplies!

This facility lacks basic security features and allowed a gate to remain broken for months. Lost…read moreeverything in a robbery and was offered lies and fake compassion by their Marketing Manager. I would 100% not recommend. Store your stuff with anyone else and you have a better chance of safety.

The lady up front was very rude. She had huge nails and didnt want to help us at all. She got very…read morerude with us and showed no attention to us when we came in.