The team at Piece of Cake Moving and Storage are incredible…read more The team led by Mina on the front end, and Alex and Stan and their team the day of the move were fantastic. Mina was a joy to plan the move with. She was friendly and patient. No update or change was ever too much. She is a true pro. Alex, Stan and the whole team were friendly, kind and so responsive. They shared my goals in making the move successful, and understood what a huge undertaking it is to make the transition from a long time house to a condo. Any issues that arose were met with an eagerness to solve the problem. Courtney Froemming

They are amazing! I will only use Piece of Cake for future moves. They moved my son in a dorm and…read morethey are professional and caring. They made a stressful day so much easier. They are the very best!!

Vilma Mejía helped me and she was very kind and very talkitive didnt worry about feeling…read moreuncomfortable I really recommend this Place

Vilma mejia is a good employee she's so sweet and very responsible . when I go to U haul i look…read moreforward finding her to help me

I tried to get on the schedule for the following week on Tuesday via yelp and eventually I had to…read morecall jimmy directly to get a quote. He said he would send the quote to my email address and then I had to respond to the email to approve the quote to get on the schedule. I had the call on Friday, but I didn't get the quote until Monday morning which was my move day, so I didn't approve it until later that night. Then it turned out it was UN week in NYC, so they didn't do any shredding on Tuesday, so I got cancelled.

I needed to get rid of a large quantity of confidential records, left over after working from home…read more Arrow Transfer & Storage quickly responded to my posting, with a complete quote. And, even better, their men showed up on time and were very courteous. Well worth the money.

Great booking and communication experience - I have called to book a move with Tri-State and…read moreeveryone has been ever so helpful, understanding and put my mind at ease with the upcoming move. All The ladies I spoke with Elaine, Yolanda, Mia and the gentleman have been so reassuring and explained everything. The movers are coming this weekend.

Everything was a disaster from day one. I was moving from a whole home to a condo. Too much stuff…read more Even after junking so much of it. The men work hard. But my furniture was regarded as junk. Mattresses are all black and ripped underneath. And they were in perfect condition before the move. My total bill was 10k! I was totally disgusted in myself for all I packed. Everything was piled into one room in the condo! Not where I had written them. Right smack in the middle of the living and dining room. The manager kept calling wanting to know where and what these men were doing. My wi if was not set up yet to do her, manager bill on Zelle. That was an easy fix because I had it turned on by company but just had not gotten to set it up. So she was waiting to see payment on her end. I had things in their truck furniture that was too large to fit through door way. and was charged $99.00 a day! So $990.00 because they could not fit them in, the pieces were too big. So some were left in the truck for 10 days until I could clear the wall off from boxes that they were going to go right in that very spot. It cost me a chunk of money for using their truck as storage. It was such a mercy-less company! Greedy and cruel! And those big trucks just sit there on the lots dozens of them! Charged big money if you used their boxes. I was totally at their mercy and no way out! I still had things in their truck! It was the most stressful and expensive move, and I was only 5 towns away! I totally wised up the last pick up at my storage unit. Took my 2 pieces of furniture and 2 boxes and I grabbed my sewing machine. I left other things behind. If I get a chance I will empty the room out. That is only $100 a MONTH! But Tristate charging me $99.00 a day was ridiculous for 3 pieces of furniture in there! I wasn't holding a truck up, they have a whole fleet of them! The trucks are filthy inside. The whole thing was very very stressful! The manager also wanted a review. Well here it is. She didn't want them to leave without a review! Save your money people. Make sure you pack your own. I had to hurry on my end and only had one person helping me pack 2 times a week. It had to be a quick move. My seller wanted out of her condo. Then her attorney decided she needed a vacation so it upped my date even more. If there was anything that happened it happened and kept snow balling! No family help, they offered but didn't really want to do it. Never said we will be here such a such a day. Just offered and that was it. The whole thing was awful!

My Moving Experience From My Storage in Poughkeepsie Duchess County to The North Eastern Bronx was…read morean experience I truly Thank and Appreciate imperial moving and storage Company .. Price was The Absolute Best Choice .. Shout Out To Mario and The Crew .. Well Deserved Accolades These are The People Needed in Everyone Moving .. Very Truly Laverne R.. 8-6-26

1 Star - Absolutely Horrible Experience…read more I would strongly advise anyone considering this moving company to look elsewhere. My experience was extremely frustrating, unprofessional, and costly. I paid my deposit in advance and scheduled my move for a specific date and time. To help with the move, I personally took the day off from work, and several family members and friends also rearranged their schedules and took time off to be present. We were told the moving truck would arrive at 2:00 PM. When the truck failed to arrive, I called the company at 2:30 PM to find out what was going on. I was told someone would call me back. Approximately 12 minutes later, I received a call informing me that the truck would not arrive until between 4:30 PM and 5:00 PM. This delay made the move impossible. The contract clearly stated the agreed-upon schedule, and Mario, who had been coordinating with my building, was fully aware that the freight elevator could not be used after 5:00 PM. This information was confirmed with building management well in advance. Despite knowing this critical detail, the company failed to provide the services I paid for. As a result, my family, friends, and I were left without a moving truck on moving day after taking time off from work and making arrangements to help with the move. To make matters worse, after informing me of the delay, both Brenda Barnett in customer service and Mario stopped responding to my calls and messages. The lack of communication and accountability was shocking. This situation caused significant stress, financial loss, and disruption. Three days later, I was still trying to get my deposit returned and had to contact the company again to request the release of my funds. This has been one of the worst customer service experiences I have ever encountered. The failure to show up as scheduled, poor communication, disregard for contractual obligations, and complete lack of professionalism have left me no choice but to place this matter in legal hands. Stay away from this company. They are unreliable, unprofessional, and do not stand behind their commitments. I would never recommend them to anyone.

The Damaged my car and drove away and when I sent the video of it happing to them, they responded…read morewith some BS then ghosted me. There not accountable for their mistakes. Avoid doing business with these people.

If I could leave 0 stars, I would. This experience was nothing short of a nightmare. I had my date…read moreand time, I confirmed via email with Konstantin multiple times that my time frame was 8-9am, first thing in the morning. When moving from a building to a building the time is important because you need to schedule elevator time etc. The night before my move was when the misery began. At 7:30pm I get an email from Konstantin telling me the movers will arrive between 11-1pm. Expecting rain and now realizing I was not the first stop, I knew this was going to be a huge issue. We booked the morning time slot at the new building and had our whole day planned around being moved in by noon. I emailed Konstantin back and called right away. It says office hours are until 8pm but at 745pm no one was picking up. He never called me and 2 says later still hasn't after repeated requests. He emailed me back at 10pm saying he tried to rearrange the route but couldn't. Not asking me to change or of it would work or thinking about the impact on my move. I also forwarded him multiple emails as late as the day before (Monday) where he confirmed that the crew would be there first thing. NO SUCH LUCK. After asking Konstantin to call me again the morning of our move, I got emailed with lied about the crew being on their way at 9am which was not true and being told the driver would call at 10am and we didn't talk to him until 12:30 after hours of waiting and demanding a call. Our moving day was awful they showed up at 1:15pm. They moved us in and during loading, they dropped a laundry basket, which broke a mug and a scale. All 3 men denied it when asked. They made me wrote something positive on the receipt. In hindsight I realize doing this was not smart but they offered a small discount, after I bothered them about how unhappy in was, and they made it seem like in order to get it, I had to write something positive. When the cable guy arrived at 6pm, he tried to hook up my 50inch LED TV and what do you know, it was BROKEN. HUGE crack in the bottom and wouldn't turn on. The screen is black and it 100% done. I almost feel this was intentional due to the timing hostility. A crack that size doesn't happen without the person causing it knowing. They have been deceitful the up to and during the move. I have reached out to Konstantin right away. I am hoping he does the right thing and offers the customer service he should. I have asked to hear from him by 12pm. To be continued.

I have been using them for the past 2 years and I can say all around great…read more Prices, service, on time delivery SoI am definitely will recomandvthem to all

I have to move in a couple weeks. I need boxes in which to put stuff so I can have my stuff at my…read morenew place. I can't get these boxes by going by supermarkets, I need real boxes that have never been used. It's not me, it's my stuff - none of my things like to be anywhere where food, livestock or various sundries have been first. I have ordered from U-line in the past, but their shipping is outrageous, almost as much as the whole order. I did a little Google search and found suppliesformoving.com. At the time of the order, I had no idea they were in Brooklyn. The site is clean and all the information is readily accessible. One can guarantee that this website did not cost a lot of money, but it works. One of the best things about this company is that they have pre-prepared packages of boxes, tape, etc. divided by room and/or rooms which makes it a little easier. They have boxes for junk, boxes for tvs, boxes for lamps - are you following me here? They have supplies for moving - tape, blankets, plastic wrap, paper. So I go online and make my order (FREE shipping by the way on everything!) and expect it to come in a couple days according to the site. After the confirmation of sale is where it gets good. 30 minutes pass and I get a call from the company saying they can deliver today, the same day, in the late afternoon. OK. One hour later I get another call that they can deliver right now. Yes please. Approximately three hours after I ordered many, many boxes, they arrived in perfect shape. Having no idea this company was in Brooklyn, I guess I should consider myself lucky. The customer service was fantastic and the boxes have been working just fine. If you want quick, efficient service and if you want to get your supplies to pack and move in an instant, go to suppliesformoving.com.* ________________________ * If all of the bottoms of the boxes break while moving, damaging all of my kids' toys and my valuable possessions, I reserve the right to come back and be extremely agitated.

I had a move from Harlem, to Rosevelt island. The moving genie was efficient, and professional…read more The wrapped all my furniture and handled it with care. Upon completion the re-assembly and clean up were excellent. Very happy with my choice to Choose the moving genie

From the very first phone call, I knew this company was different. François was professional,…read morearticulate, and completely upfront about pricing--and even worked with me on the cost. I made several calls and even had another company try to undercut their price, but I'm truly glad I chose The Moving Genie. For just a few dollars more, placing value over price, the peace of mind was absolutely worth it. I hired them to move my belongings from one storage unit to another, and they exceeded my expectations in every way. I had tremendous anxiety about the move, but they immediately put me at ease. They arrived on time and I was impressed with the size of the truck they showed up with--so much so that others in the storage facility seemed impressed as well. They were able to complete the move in under three hours. The team was clean, polite, considerate, and professional. They handled my items with care, paid close attention to detail, and had all the appropriate equipment to facilitate the move. Zero stress. Zero issues. Just an excellent move from start to finish. I'm extremely satisfied with my experience and would confidently recommend The Moving Genie to others without hesitation. They're officially locked in my phone for any future moves.

So I needed help in the worst way. Garage was a mess and I luckily had a friend in my complex who…read moreknew someone close to them that could help me out. I decided to grab the phone number and make the call. Nevertheless it was the right decision as I was able to get Annmarie on the phone immediately. After discussing a few price options and her availability (which was flexible) I was able to schedule an appointment to have her come over and spend a few hours squaring away my messiness. I could NOT be more pleased with the way things went. She found space on the walls where I wasn't even looking. Room on my shelves where there didn't seem to be any left. It's unreal how much space you can save by simply being creative in the most amazing of ways. This woman is a god send and I could not be happier about the outcome. I totally forgot to take before and after pictures. But there will be many more jobs at my home that this woman will be doing. What a great business!!!

I was in need of getting my garage and basement organized. I contacted little organizers and spoke…read moreto the owner,ann marie, who was readily available to give an estimate for my project. She arrived on time for our appointment and had excellent ideas as how to proceed. I hired her on the spot and made an appointment for the job to begin. She showed up on time and began working immediately. She came in exactly on budget and did a wonderful job. If ever in need for an organizing job, I highly recommend little organizers

In 2019, I worked with Mr. Aron Freshtman for an apartment move, and his team made the process…read moreincredibly easy. Aron is super communicative and transparent--no hidden fees or surprises. Now in 2026, I sought him out again and was happy to see his firm has grown significantly since my first experience six years ago. The pandemic years really did warp time! Even after all this time, Aron was quick to respond and connected me with Jacob. Jacob has been fast, communicative, and accommodating. I'm happy to report the firm remains just as committed to a superior moving experience. Jacob walked me through every scenario and potential challenge for our upcoming move and provided an excellent price. Moving in NYC is rarely stress-free, even with meticulous planning, but I'm feeling confident. The move is coming up soon--I will update this review then, but fingers crossed for another smooth experience! Update from move day (UES to UES) : we had to reschedule our original move date due to unforeseen circumstances. I reached out to Up and Go on the morning of the move and Luka got back to me at 6 AM. I was so relieved he gave me a new date and time (and charged me a reasonable reschedule fee) and the crew showed up on the new date and time and were exceptional. Shout out to sr. Bojan, Jr. Bojan and Lala. Really the speediest moving team. All in all I am so happy with our moving experience, they really are Up and Go!

Fantastic. Moving sucks but these guys made it easier. Luke took all my info and gave me a very…read morereasonable quote. When the movers showed up they were punctual and very efficient. They took care with every item, even my glass towers were carefully wrapped and transported. Then they reassembled everything to my specifications. What a wonderful company. Highly recommend & very professional!!!!