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    Extra Space Storage

    2.3 (6 reviews)
    Closed 6:00 am - 10:00 pm
    Updated a few days ago

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    Self storage

    Vehicle storage

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    2 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    6 years ago

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    Simply Self Storage - Fort Mill - Simply Self Storage - Fort Mill.

    Simply Self Storage - Fort Mill

    (2 reviews)

    The customer service and the storage units are superior! I am very happy that I checked them out -…read moreand decided to rent from them! There's a 10-day notice requested, when you have no further need; -which is completely fair and better than any other place I've used in the past. It feels 'cleaner' than any other place I've used in the past as well. The 'people' running it are helpful and I can tell they like their job (a definite plus!)

    When we first rented space over two years ago at BBS they were great. Lorri was the store manager…read moreat the time and she was so professional and courteous to all her customers. She also was a clean a holic so the place was always bright and fresh. Under new management now and the place has gone way down hill. Amy the new manager is rude often, I mean when she is there. The office hours say 9:30-5:30 on the front door. However go at noon or later or even earlier and perhaps while there you need to buy some boxes or tape, that is not possible. Often times there's a note on the door be back at 3:30, be back at 2:00, call this number if you need assistance (which goes to voice mail) and you do not get assistance. I understand employees may need to step out for lunch, or an errand. However there should be someone on site during those business hours. This is not a one time occurrence, but quite often. In the new year I plan on relocating. Given so many options in the area this is not a big ordeal.

    Reign Moving Solutions Charlotte

    Reign Moving Solutions Charlotte

    (23 reviews)

    Ballantyne

    This was our first time using a moving company so we were very intentional with who we chose as we…read moredidn't want anything to go missing or broken. We did a ton of research and decided on Reign as it was more expensive than other options so we figured would be higher quality. They also had all 5 star reviews so we figured it would be the best. We are now wondering why this is. They are definitely more expensive. They charge more per hour and they also charge a $350 'truck fee' that no one else charges from quotes we got. We were charged over $1700 for 5 hours. What we liked- - It was easy to schedule and they had our date available a few weeks out. They offered to set up a FaceTime to look at our items and make sure they sent out the appropriate number of trucks. - They gave us an hour window of when they would show up, and an update the morning of so we knew when to expect them. - They were nice and made sure they knew exactly what we wanted. We did one last walk through of the old place before we left. They made sure we were happy before they left the new place. We had 3 movers who were kind and seemed trustworthy. - They listened to the writing on the boxes of where to put the boxes in the new house and if it didn't have writing, they put it in the equivalent room in the new house of where they found it in the old house. - They were careful with our things and were able to unassemble and reassemble our pieces. They also wrapped up the furniture items with blankets to preserve them. - They worked quick and efficiently Why we aren't giving them 5 stars: - they stopped at the gas station between the old house and new house and arrived at the new house 30 minutes after us when we were right behind them the whole way up until the gas station. They did ask us if they could stop to get snacks but I didn't realize it would take this long and they did not deduct this from the time they billed us for. - They asked us if we wanted mattress bags for $15 each. I said yes as I figured this would be something we could keep and save for future moves. They did not leave us the bags. So we paid $30 to basically 'rent' 2 bags which I feel we should have been able to keep or not be charged for. Next time I will buy the $15 ones off Amazon that I can keep. - They took a shelf out of our entertainment stand. In the move the nails/pegs fell out. These are specialty nails to hold the shelf in. Now we are unable to use the shelf, and the piece sags without the shelf in. We have since gotten rid of it and gotten a new one. - The top of our desk will not fit properly on when this was never previously an issue and we ultimately can't fix it and will need to get a new one. - They were about to leave and I noticed something was missing so I asked about it and they had to go back on the truck to get it. If I didn't ask, they would've left with it still in the truck. - They did not deliver 2 small decorative pieces of ours that were the last items on the truck- not packed in a box. Which not a huge deal but I noticed shortly after they left, contacted the company, and they were not able to find them. We are completely unpacked and I know these things are not at either of our houses. ** which they did reimburse us for these things which we are thankful for!! Also customer service was very helpful at first when we were trying to find these items and discuss reimbursement, but then it was pretty hard to get ahold of them to confirm our reimbursement agreement and get them paid. It felt like I was tracking them down just to get our reimbursement approved and get them paid. We will likely use a different company next time we move.

    Reign did an amazing job moving my parent's this week... with an hour's notice! I can't say enough…read moregreat things about our experience with this company. They went above and beyond, their team was exceptional and the move went flawlessly! We will definitely use them again!

    Extra Space Storage - selfstorage - Updated May 2026

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