Bohdan and Kuba did a fantastic job with my move. They were fast, efficient, and careful with…read moreeverything. They also made sure I knew about any additional costs, so there were no surprises. All in all, I was quite satisfied with the move.

Movers...Islam, Blad and Berik did a wonderful job. Protected our things and didn't damage…read moreanything. Our move was challenging and they worked very hard. We will use them again when we move back to our remodeled home in six months.

They took my reservation , than the day before we move. They…read morechanged the 3 day reservation to 1 day. The weekend before we had made a 3 day reservation When we showed up , they wanted us to take picture of ID and E-Mail them a copy. Told them I didn't have my phone. Asked them if they could use there copy machine . They said no. Some stores say no shoes, no service . This place is no Phone , no Service. Worst U Haul location, bad customer service. Jon

I love Urban Self Storage! I wish I had things to store more often so I could give them business…read more 1. Secure but still easy to access. -They allow after hours access until 9pm using a coded gate. This was a hard feature to find in Denver proper but it allowed me to move on Weekdays after work. 2. They could have made a lot more money off me by taking advantage of a situation and they didn't. -I had to push back my moving date a few days and instead of charging me for a whole extra month or even a half month they only charged me a daily rate for the few extra days. They knew I had no other option than to extend my storage rental and could have totally taken advantage of this fact but they didn't. 3. Very personable. -They called me half way through my storage time to see how everything was going and if I was happy with their place. That was above and beyond thoughtful. 4. They place was SUPER CLEAN!! 5. Location was ideal and super easy to access. Use Urban Self Storage! Its the best!

Worst customer service. Says online and in the physical building they are renting box trucks for…read morefree if you have a storage unit. I call they say they aren't doing that during pandemic times. That I understand but when I mention they should change the signage on their site and at the building then the guy on the phone starts giving me a condescending speech as to how people will cough in the trucks and they "don't know how to clean them" like I don't know how covid has been spreading for a year now. (But rental companies do, weird.) But normally they do rent the trucks out so no signage will be changed. Right after he tells me they haven't rented out trucks for 9 months. Misleading signage for 9+ months make so much sense. The situation is more understandable in itself but the attitude this "manager" had is pretty poor for business.

This place was absolutely incredible to do business with! Christian and the whole team were crazy…read morehelpful. I never expected to be writing a review for a storage facility, but here I am! I only needed storage for a little over a month, and this place offered first month free. When I went in to settle up for the second month and close the unit, they pro-rated the second month for me. Can't recommend enough!

The owners are friendly. However their auto-pay took 1 payment for 1 of my units but for some…read morereason it did not take both even though there was more than enough in my account. So i was locked out from my units Being it was a holiday weekend they could not take an over the phone payment and they would be back sometime tomorrow. 2hrs later a mysterious # calls me to take my payment. Highly sus. that i get a call when im writing my review.

I most recently rented here for about 2 years: from August 2022 until October 2024. Sharon was a…read moregreat manager. It had both indoor climate controlled units and outside units which were convenient to drive up next to with a truck. Previously, when I moved to Colorado, I rented from them for several months back in 2016 for the convenience of having indoor and outdoor storage at the same address.

Delivery driver was very skillful in setting the 10'x20' connex in a very tight spot. I was…read moreimpressed with his ability to not hit anything. Great service great equipment. Highly recommend.

Super easy to set up the rental. Speedy delivery. And shout out to Andrew. Showed up exactly when…read morehe said he would, and put the connex exactly where I needed and even catered to my request to shift it just a bit so it was perfectly placed. I own a construction company and even though this was for my home, I will now be using them for my construction sites.

I had a pretty lame experience here…read more I initially came in looking for a brand new table for a home I bought in Parker. I saw some pendant lights available in the store and thought they were awesome. After speaking with a few salespeople about the lights in the store, I shared the intimate details of my home, my floor plan, and what I was looking to do with a lighting plan. I even drew up my floor plan. I was all set to buy 4 lamps and to hire an electrician to make all of this work in my new home. Cool! Then I asked about the stores return policy. 72 hours - with a receipt. Thereafter, only a partial refund. I felt like I had just wasted 30 minutes of my life. I'm in the middle of a move.I work a full time job. I live on the opposite side of the metro. Surprisingly, When people come into the store they may not have already booked an electrician or have a master plan put together for a space. The idea that you can sell lamps and not have any type of return policy (especially when buying 3-4, without offering installation) is pretty lame. I didn't appreciate wasting my time, especially with a store manager, who was clearly disinterested in learning about my needs and coming up with a solution. I didn't bother looking at the tables on offer after learning about the return policy either. Overall the decor of the store is too similar to furniture row's offerings. I hope they decide to adjust their policies and actually show some common sense on how they run the business into the future. It's obvious the sales staff isn't trained too well and the store is going through some growing pains; they were hanging a "Grand Opening" banner when I walked into the store today. I don't really see any compelling reason to come here over Etsy or other metro area offerings if they won't give you the opportunity to use their products in your own space. Larrabee's furniture on C470 and Broadway offers substantially better products. Urban lighting has better lamps. Avoid.

This store posts great pictures on Instagram of in stores merchandise. However when you message…read morethem about prices and details they never get back to you. This is not only my experience but it's very evident that this is happening to numerous customers as there are tons of unanswered "how much is item X" comments on their posts. I live about an hour away and don't want to drive out of my way without a few details. If this is their level of customer service I will happily spend my money elsewhere. Please South Platte Trading, don't post on Instagram if you aren't willing to respond to questions. It's very rude and terrible customer service.

've been a member of this community for over 10 years, and the post office is only one block from…read moremy house. I've always enjoyed walking there and building great relationships with the staff and clerks. Our former clerk, John, was amazing, absolutely superb, and he is greatly missed. Unfortunately, since John retired, my experiences with the new clerk have been increasingly negative. I have tried to be extremely patient and understanding, but today's experience was completely unacceptable. I frequently send packages to my Marine son and his wife, who are stationed in Okinawa. Every time I bring in one of these packages, the clerk (James) openly complains about having to process it. He regularly states, loudly and in front of me, how much he hates dealing with these packages and how frustrating the system is. He has also repeatedly tried to direct me to the main post office, which would require me to drive approximately 25 minutes out of my way. Today, I arrived about 30 minutes before the post office opened and waited. The clerk arrived approximately five minutes late. When he saw me, he rolled his eyes and commented, "Oh, not another international package." After spending approximately 15-20 minutes struggling with the system, he stated that he couldn't process the package. I calmly pointed out that this happens nearly every time I come in and suggested that perhaps he could contact the main office and ask for additional training or assistance with the system. At that point, he became enraged. He began yelling and shouting at me and then took the package intended for my Marine son and threw it down on the table. I understand that he may have been frustrated with the system, but that is absolutely no way to treat a customer. Nor is it appropriate to handle a customer's package that way. Processing mail is part of the job, and after approximately a year and a half in this position, it seems reasonable to seek assistance or additional training if the system continues to be a problem. I also know that I cannot be the only person in our community mailing international or APO/military packages. He continued yelling at me as I left the post office crying. I cannot believe that a USPS clerk would treat a customer this way or show such disrespect toward a customer's mail, particularly a package being sent to a Marine stationed overseas. What makes this especially disappointing is that I genuinely love our small neighborhood post office, and I am grateful that we still have one in our community. I know that smaller post offices are increasingly at risk of being consolidated or phased out, which is one of the reasons I have intentionally refrained from making complaints since John retired. I want to support our local post office and see it remain part of our neighborhood. However, today's behavior crossed a line. After trying to be patient for a very long time, I can no longer overlook repeated rudeness, hostility toward customers, unwillingness to properly handle routine postal services, and, most importantly, today's yelling and disrespectful handling of my son's package. Our community deserves a postmaster who cares about the people he serves and takes pride in the responsibility that comes with the position. Unfortunately, that has not been my experience with the current postmaster. Today's incident was an absolute disappointment. Update: Later this afternoon, I spoke in person with the postmaster of Westminster, and he was very kind, supportive, and helpful. Apparently, and unfortunately, my experience is not an outlier. I support the USPS and their services. The majority are lovely, and not like James.

Always great Fast, friendly and busy…read moreThank you always keep up the good work . You are awesome

I had an experience that I wasn't happy with, not the facility itself which is just fine (units are…read moreclean, seems secure, good location) but with a rapid price increase and hidden fee. After I complained, the owner's representative did contact me, said they have removed the hidden fee I complained about from all unit contracts as of the start of 2026, and they made a fair customer service gesture to keep me staying and satisfied. I can't give more than four stars since there was an issue that necessitated complaining to begin with, but they did fix it promptly.

The Lady thats helped me was awesome!!!! She went above and beyond, she is very friendly. They…read morehandled everything, the process was fast and easy. Great customer service from everyone in the store!!