Carlos was so helpful, was able to get me into a correct sized unit and near a doorway. Walked me down to the unit for me to see it before picking. Made the whole thing really easy! My unit is secure and clean. read more

This company in general is the absolute worst. I think they test u during interview to see how well your life are believable oh and don't get me start on the unbelievable price gouging Working with a homeless single mom went to make payment over phone... No I get harassed about not being able to make payment because I am not on account and I don't have account holder on phone ( mom doesn't have a phone so hard to reach her) dude all I want is to pay the bill because the unit is going up for auction in 24 hours. Finally get someone who is allowing me to make payment then they tell me it's $40 more than the bill I ask why? I get told for customer service con fee are u flipping serious? What about the inconvenience you have caused me because now I have to go in store by driving a clear across town to save the single mom belongings because your inconsiderate rude overpriced uncaring individuals that work at public storage... read more

Danielle and Trish were incredible at helping me secure the perfect unit!! So happy I chose this location!

Do not rent here as long as Jennifer works here. She was extremely rude to me at the gate. Crossed her arms and had this attitude for some reason. Made me super uncomfortable that I ended my lease here and moved to a different location. I truly think it might have been a race thing... sadly it's 2025 read more

Beware: Public Storage at 10298 E 45th Ave Denver, CO 80238... burglaries are frequent. Building is not secure and no security cameras. Also, there are bugs, flying and crawling. However, the staff is nice. read more

Thank you Ali! Ali was a huge help getting settled into a storage space. We toured the different dimensions and he explained the process very clearly. I am very thankful I chose this location. All of the staff are friendly and knowledgeable. Competitive pricing and secure storage. read more

Terrible business. Extortion like this should be illegal. They will raise your rent every 6 months because they know how much trouble it is to move. And then they will offer the same unto for a lower price and start all over again. read more

They have a serious known mouse infestation in the building I was in. No food was in my unit so the glue traps were full off mice that were then eaten by other mice (see pictures). The insurance that they have doesn't cover pest infestations which is why they knowingly rent this units out. I had to buy all new furniture because of the amount of mouse droppings in, on, and around all of my belongings. I contacted the national customer service and they said just make sure the unit is clean before I moved out! I told them I was going to write a review but even the national customer service doesn't care about this place. As you will see if you rent here, these people could care less. During the time of my lease my cost went from $107 to $185 knowing I was out of the state and there was no way to come change storage companies. Go to Extra or Greenbox as they have staff that cares. Never get the Public Storage insurance!!! Get your own insurance on the unit trust me! read more

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Easy move in process and very friendly staff at the front. My unit was clean and ready to go when I arrived. Download the app, makes the gate and door unlocking a breeze. Only reason it's not 5 stars was that I couldn't find a dolly/cart. Walked all around but not one in site. read more

My unit was burglarized at 10298 E 45th Ave Denver, CO 80238 in mid-December. The thieves didn't get a lot, only because I didn't have a lot in there. But everything that wasn't taken was trashed, including a couple of large items which I now have to replace. Several irreplaceable items were broken, and as I've gone through what was left, I'm finding that very random items that are not worth any money and some personal items are also missing. They tout their security measures, but there is no surveillance inside the building, and only a few cameras on the outside of the buildings. The outer door to my building was broken when I arrived in October and was only fixed after I had called the police and made a report about the burglary in December. Property manager was nice and friendly, but that doesn't help with the multiple break-ins in that building. read more

The guy who helped me today in the morning was super nice and professional. He explained everything and had excellent customer service . I highly recommend this place ! read more

By far this has been the best online storage rental experience I've ever had, the process went seamlessly step by step and having the outside gate opened by the phone app is absolutely a big plus, you go Public Storage!!!! read more

Moving is so hard but public storage ladies made it smooth as smooth can be. Thank you ladies. I reccomend this business to everyone clean fast understandable and friendly. Thanks public storage. read more

This place will lure you in with low prices then hike up your rent. I have a 5x5 unit that is listed online for $25.00 per month. My rate after being a customer for 4 years is $70.00. Talk about being raped! There's no explanation for that! Once I returned from 4 years in Honolulu, I found that some of my items had been chewed by rats. I called to speak with the property manager about why my rate was so different and the rat problem but she never returned my call. What I believe they do is bump your rate up so that you default and then they auction off your items. Rent at your own risk. read more

Terrible service they take your money and then there's no way they reach to you after almost a month trying to get my money back for a place I could never get into there's no one you can talk to. Do you self a favor and don't use them. read more

Very helpful in getting me in and finding me the lowest rate on short notice. Also helped me find local services I needed in the area. Thanks! Mike D. New renter! read more

Very helpful employees and courteous. The facility is very clean and love the fact that there is a cart for use right inside the climate controlled bldg that I am in. Also great lighting have been in others where lights are insufficient. Great job guys. read more

Was here for a long time and accommodated my needs more than needed!!!! Great location ! Connie and Leona were the best getting my taken care of ! read more

Great customer service, clean units, easy online reservation and payment.

Disorganized and rather rude when you try to explain you have been receiving conflicting information from different employees and managers. Storage space is fine and secure and clean; just don't expect much in the customer service department. read more

very rude staff. They don't inform you of all charges in order to squeeze every dollar or ruin your credit.

Shout out to Connie and Jose for saving my day. I was scheduled to claim my reserved space before noon, but my move got off to a rocky start and I arrived 2 hours late. They interrupted lunch to get me in and situated. Special thanks to Jose for his genuine good humor, warmth, and hospitality. Oh yeah, The facility is really clean, very secure and in a good location - not hard to find. read more

Staff is exceptional with both checking in and out of a unit. Would rate customer service as perfect. Units are very clean, as well as the entire property. Conveniently located just off of I-70 near 270 and Stapleton. read more

Very nice, clean facility. Friendly staff. Rates are pretty good as they recently opened and have availability. I was surprised at how much stacking room there is in the 10x10 unit. Jon read more

Have nothing but good thing to say, I recommend reserving your unit online the prices are a little lower. The staff was very kind and calls after you make the reservation. read more

I stored my vintage car in one of these garages, it was the most inexpensive garages I could get for the price and although it was a little out of the ways the area looks secure, private and clean. I wasn't able to arrive the day of my appointment and got there the next day and they still honored the same price. Ric helped me, he was great in helping me. Overall I would recommend this place. The only reason I did not give this a 5 star is that there is a promotion that says $1 for the first month but you are not able to get this deal if you already have another storage unit with them regardless of the area. I think they should honor this regardless and not just make new customers happy but keep the current customers happy as well. read more

Met with Nicole, great customer service and support. Glad she was able to help